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Cancel AI STYLE BY DNA
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I hereby notify you of my decision to terminate the contract relating to the Ai Style By Dna service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Ai Style By Dna: Easy Method
What is Ai Style By Dna
Ai Style By Dna is a subscription-based styling app that uses AI to analyze colors, body type and wardrobe needs and to offer personalized styling suggestions, palettes and shopping recommendations. It offers tiered subscriptions (monthly, quarterly, annual) plus one-time purchases such as a palette and body type guide.
How to cancel Ai Style By Dna
- Web (direct website): Sign in to your account on the Ai Style By Dna website and cancel at least 24 hours before the renewal date to avoid being charged; note that deleting the app does not cancel your subscription. For proof of delivery, you can also send a written cancellation by registered mail (see address at the end).
- App Store (iOS): Open your Apple ID account settings on your iPhone/iPad or visit reportaproblem.apple.com, find the subscription and turn off auto‑renew at least 24 hours before the end of the current period; Apple manages cancellations and refunds for App Store purchases.
- Google Play / other platforms: Cancel through Google Play or the app distribution platform where you subscribed; for refunds or disputes you must contact Google (or the relevant platform) directly.
- If you have trouble cancelling or see unauthorized charges, contact your payment provider (credit card issuer or bank) and keep records of communications and receipts.
What happens when you cancel
When you cancel an active subscription before renewal, your access typically continues until the end of the current paid period; cancelling prevents future automatic renewals. Cancelling via the app store or Google Play removes the auto‑renew permission from that platform - do not rely on deleting the app to stop billing. Your account data and preferences may remain stored by Ai Style By Dna per their privacy policy unless you request deletion through their support channels.
Will I get a refund?
Website subscriptions: Style DNA’s policy provides a full refund if requested within 30 days of a subscription charge; refunds are processed back to the original payment method and typically take around seven days to appear. App Store / Google Play subscriptions: refunds are handled by Apple or Google at their discretion and in accordance with platform policies and local law - Apple often considers requests within 30 days but results vary. For Canadian consumers there is no automatic statutory 14‑day right of withdrawal as in the EEA/UK; you must rely on the seller’s stated policy or the platform’s refund process. If you believe a charge is unauthorized, contact your payment provider as an additional recourse.
Ai Style By Dna plans and pricing
| Plan | Price (approx.) | Period | Features |
|---|---|---|---|
| Monthly subscription | ≈ C$13.50 (from $9.99 USD) | Monthly | Full access to app features (subscription) |
| Three months subscription | ≈ C$27.00 - C$37.00 (from $19.99 USD) | Quarterly | Full access for three months |
| Annual subscription | ≈ C$54.00 (from $39.99 USD) | Annual | Full access for one year |
| Palette and Body Type Guide (one-time) | ≈ C$24.30 (from $17.99 USD) | One-time | Unlock color palette and body type guide |
Your consumer rights in Canada
Canada does not provide the same automatic 14‑day statutory right of withdrawal that applies in the EEA/UK for digital content. Canadian consumers must rely on the seller’s posted refund policy and the refund practices of the platform (App Store or Google Play). If you are charged without authorization or cannot cancel, contact your payment provider (credit card or bank) to dispute the charge and consider contacting provincial consumer protection authorities for guidance.
Customer experiences
User feedback on Ai Style By Dna is mixed. Positive reports praise quick color and style analysis, helpful wardrobe planning and useful AI-driven suggestions, with some customers noting helpful customer service. However, many negative reviews describe misleading pricing, hidden fees, difficulties cancelling, and unauthorized recurring charges even after attempts to cancel - some users have reported poor accuracy and buggy behavior. These complaints have led to a notable number of negative experiences reported on review aggregators.
Documentation checklist
- Account email and username used to subscribe
- Order/transaction IDs and dates of charges
- Receipts or screenshots of subscription confirmations and billing
- Cancellation confirmation (email or on‑screen) or registered mail receipt
- Bank/card statements showing the charges you dispute
Common mistakes
Common problems include assuming deleting the app cancels the subscription (it does not), waiting until the renewal date to cancel instead of doing so at least 24 hours beforehand, contacting the wrong party for refunds (contact Apple/Google for platform purchases), and failing to keep receipts or screenshots that prove the subscription and cancellation attempts. Also, expecting an automatic 14‑day statutory refund in Canada can lead to confusion - always check the stated refund policy and platform procedures.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web (direct website) | Full refund if requested within 30 days; processed to original payment method (~7 days) | Medium - must cancel ≥24 hours before renewal; deleting app does not cancel |
| App Store (iOS) | Refunds handled by Apple at its discretion (often considered within 30 days) | Medium - High - cancel via Apple account settings; refunds require contacting Apple |
| Google Play / other platforms | Refunds handled by Google or the platform; subject to platform rules and local law | Medium - High - cancel via Google Play; refunds/disputes handled by platform |
After cancelling
After you cancel, keep copies of cancellation confirmations, receipts and any communications. If you subscribed through Apple, find help on managing subscriptions at Apple - Manage subscriptions and refunds at Apple - Request a refund. For Google Play, see Google Play - Manage subscriptions and Google Play - Request a refund. For general Canadian consumer guidance, see the Government of Canada consumer protection resources at Canada.ca - Consumer protection. If you continue to see unauthorized charges after cancelling, contact your card issuer or bank to dispute the charge and provide the documentation checklist items above.
Address
AI STYLE BY DNA, S.L.
Paseo Ferrocarril 337, 3rd floor
Castelldefels, Barcelona, Spain, 08860