
Cancellation service #1 in China

Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Aiseo service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancellation Aiseo: Easy Method
What is Aiseo
Aiseo is an AI-powered content and SEO platform that helps users generate, humanize, and optimize written content. It offers tiered subscription plans with features such as AI content generation, brand voices, paraphrasing, multilingual support, and tools aimed at improving topical authority and search performance.
The service is provided through aiseo.ai and may also be accessed via mobile stores (Apple App Store / Google Play) depending on how you sign up. Billing is generally in USD and different plans offer monthly or annual billing options.
How to cancel Aiseo
- Web (aiseo.ai): Log in at aiseo.ai, go to Account or Settings > Subscription, choose Cancel Subscription and confirm. Cancellation takes effect at the end of the current billing cycle. Keep a screenshot or confirmation email for your records. For the official terms see the Terms & Conditions.
- App Store / Google Play: If you subscribed through Apple or Google, manage and cancel the subscription through your Apple ID / Google Play account subscription settings. Refunds and subscription controls for those purchases are handled through Apple or Google.
- Email support: If you cannot cancel online, contact support at help@marketana and request cancellation (include account email and subscription details).
What happens when you cancel
When you cancel a paid subscription on the web, cancellation typically takes effect at the end of your current billing cycle; you retain access to paid features until that date. The subscription will not renew after that cycle unless you re-subscribe.
Account data and created content usually remain accessible after cancellation unless you request account deletion. Aiseo’s publicly available information does not guarantee automatic account deletion on cancellation, so export any important content and contact support if you need permanent removal of your data.
Will I get a refund?
AISEO’s stated policy is that purchases, subscriptions, and credits are final and non-refundable; the company also notes it offers free credits and a short (1-day) trial. That means refunds are not generally provided for charges already made.
Exceptions may apply: purchases made through Apple or Google are subject to those stores’ refund processes, and Canadian federal or provincial consumer protection laws can affect the enforceability of “no refunds” clauses. If you believe a charge is unfair or a service was not delivered as described, you may have options under local consumer protection rules or through your payment provider.
Aiseo plans and pricing
| Plan | Billing | Price (USD) | Approx. Price (CAD) | Features |
|---|---|---|---|---|
| Grow (annual billed) | Monthly (billed annually) | USD 15.00 | ~CAD 20.10 | 500 credits (≤50,000 AI words), humanize AI content, one-click blog, topical authority, brand voice, paraphraser, multilingual support |
| Scale (annual billed) | Monthly (billed annually) | USD 29.00 | ~CAD 38.86 | Unlimited credits, GPT-4 + Anthropic access, unlimited generation, outrank articles, topical authority, paraphraser, 1 user seat |
| Team (annual billed) | Monthly (billed annually) | USD 79.00 | ~CAD 105.86 | All Scale features plus unlimited brand voices, readability booster, multilingual generation, 4 user seats |
| Grow (monthly billed) | Monthly | USD 24.00 | ~CAD 32.16 | Same as Grow annual billed |
| Scale (monthly billed) | Monthly | USD 44.00 | ~CAD 58.96 | Same as Scale annual billed |
| Team (monthly billed) | Monthly | USD 99.00 | ~CAD 132.66 | Same as Team annual billed |
Your consumer rights in Canada
Canadian federal and provincial consumer protection laws can affect digital subscriptions. “No refunds” clauses are sometimes limited if terms are unfair, services are not as described, or a mandatory cooling-off period applies in your province. Remedies and processes vary by province.
If you believe a merchant’s policy conflicts with your rights, you can contact your provincial consumer protection office for guidance and consider disputing the charge with your card issuer. For purchases made through Apple or Google, use Apple’s and Google’s refund and dispute processes first.
For general federal guidance see the Government of Canada consumer information pages: Consumer protection - Canada.ca.
Customer experiences
User reviews are mixed. Positive feedback notes an intuitive interface, fast content generation, SEO-optimised outputs, and useful tools such as an “AI humanizer” and topical authority features. Reviewers on platforms like Capterra and Trustpilot cite good value and rapid feature development.
Negative reviews frequently mention problems with the cancellation process (e.g., frozen cancel buttons, difficulty deleting accounts), unexpected charges during or after a trial, and slow or unresponsive customer support. These reports suggest that, while the advertised cancellation route is via account settings, some users have encountered practical obstacles.
Documentation checklist
- Account email and username
- Order receipt or invoice (date, amount, transaction ID)
- Payment method (card, Apple ID, Google account)
- Subscription start and renewal dates
- Screenshots of subscription page, cancellation attempts, and confirmation emails
- Copies of emails or support tickets exchanged with Aiseo
Common mistakes
Common errors include cancelling in the wrong place (for example, uninstalling the app instead of cancelling the subscription in App Store / Google Play or on the web), assuming cancellation is immediate rather than taking effect at the end of the billing cycle, and not saving confirmation of cancellation. Some users also expect an automatic refund after cancelling; Aiseo’s stated policy is that payments are final except where required by law or store policies.
Another frequent mistake is contacting the wrong support channel - purchases through Apple or Google must be managed through those stores for subscription control and refunds in many cases.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web (aiseo.ai) | Generally no (policy: no refunds; exceptions possible under law) | Medium - cancellation is supported but some users report technical issues or support delays |
| App Store (Apple) | Handled by Apple - refunds via Apple policy | Low - Medium - managed via Apple ID subscriptions; refunds require Apple request |
| Google Play | Handled by Google - refunds via Google Play policy | Low - Medium - managed via Google Play subscriptions; refunds require Google request |
| Email support (help@marketana) | Generally no (per Aiseo policy), but support may assist with cancellations or special requests | High - users report slower or unresponsive support in some cases |
After cancelling
After you cancel, save any cancellation confirmation and monitor your bank or card statement for the expected final charge and any unexpected renewals. Export or back up any content you want to keep before losing access. If you subscribed through Apple or Google, confirm that the subscription is cancelled in your store account.
If you don’t receive confirmation or you see an unexpected charge, contact Aiseo support at help@marketana, consult the Terms & Conditions, and if necessary initiate a dispute with your payment provider. For Apple or Google purchases, use these pages to manage subscriptions or request refunds: Manage subscriptions on your iPhone, iPad, and iPod touch - Apple Support and Manage subscriptions - Google Play Help.
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