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Cancel ALLSTAYS
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I hereby notify you of my decision to terminate the contract relating to the Allstays service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Allstays: Easy Method
What is Allstays
Allstays is a subscription service and app that provides campground, RV‑parking and travel planning data (including offline maps, road‑grade and low‑clearance warnings and RV‑friendly stops) used by recreational vehicle owners and campers. The service is sold as a Pro subscription (monthly, quarterly or annual plans) and is available via the Allstays website and through in‑app purchases on the Apple App Store and Google Play.
How to cancel Allstays
- App Store (iOS): Open the Settings app → tap your name → Subscriptions → select AllStays → Cancel Subscription and confirm.
- Google Play (Android): Open the Google Play Store app → Menu → Subscriptions → find AllStays → Cancel Subscription and confirm.
- Web / Account settings: Sign in to your AllStays account on the web and cancel from your account settings page, or contact the company directly to request cancellation. If you want proof of receipt, you can send a written cancellation notice by registered mail to PMB 466, 7 Avenida Vista Grande B‑7, Santa Fe, NM 87508, USA (use a service such as raccomandata A/R for documented delivery).
What happens when you cancel
When you cancel, recurring billing stops for future renewal periods, but you typically retain access to Pro features for the remainder of the subscription period you already paid for. Services and data already downloaded to your device generally remain available until that paid period ends; access does not usually end immediately upon cancellation. If your subscription was purchased through Apple or Google, some account and renewal management steps are handled by those stores rather than directly by AllStays.
Will I get a refund?
AllStays’ stated policy is that fees already paid for the current subscription period are not refundable except where required by law; access continues until the paid period ends. AllStays also offers a voluntary 48‑hour full refund guarantee if you are not satisfied - to use this you must email apps@allstays.com within 48 hours of purchase. Certain refund requests may be considered on a case‑by‑case basis at the company’s discretion. If you purchased via an in‑app purchase, Apple’s or Google Play’s refund processes and policies may apply instead of (or in addition to) AllStays’ own policy.
Allstays plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Pro Monthly | approx. US $9.99 (charged in USD, converted to CAD at point of sale) | Monthly | All Pro features (over 37,000 campgrounds, offline maps, filters, sync, web access, etc.) |
| Pro Quarterly | approx. US $19.99 per 3 months (≈ US $6.63/month, charged in USD) | Quarterly | All Pro features |
| Pro Annual | approx. US $34.99 per year (≈ US $2.90/month, charged in USD) | Annual | All Pro features |
Your consumer rights in Canada
Canadian consumer protection for digital subscriptions varies by province. There is no EU‑style universal 14‑day right of withdrawal that applies across Canada for digital services; instead, rights depend on provincial laws and the terms you agreed to at purchase. In general, consumers can expect protection against deceptive or unfair business practices, and you may be able to seek remedies if the service is materially not as described or is defective. If you paid via Apple or Google, you can also request refunds through their respective stores under their policies. If a refund is refused and you believe the charge is improper, you can raise the issue with your payment provider or card issuer (chargeback) or seek guidance from your provincial consumer protection office. This is general information, not legal advice; for a definitive position consult your provincial consumer protection authority or legal counsel.
Customer experiences
User reviews commonly praise AllStays for its extensive dataset, camping features, and offline use in Canada; many users highlight the app’s detailed RV‑friendly stops and road condition data. The iOS App Store rating is high in aggregate, and long‑time users often note reliability of the underlying campground database. On the other hand, some users report the mobile app can be less featureful than the website (for example in routing and plotting), the interface can feel cluttered when many map layers are shown, and there are occasional complaints about customer service responsiveness or issues activating Pro access.
Documentation checklist
- Account email and username used for the AllStays account
- Date of purchase and subscription start/renewal date
- Receipt or proof of payment (App Store or Google Play receipt, credit card statement, or AllStays order confirmation)
- Subscription transaction ID or invoice number (if available)
- Screenshots of subscription status or billing entries in the app/website
- Copies of any emails or support requests to AllStays (including responses)
- If sending by mail: a copy of the written cancellation and proof of registered delivery
Common mistakes
A frequent mistake is uninstalling the AllStays app but not cancelling the subscription - on iOS and Android the subscription must be cancelled through the App Store or Google Play, not by deleting the app. Another common error is contacting the wrong support channel (for example emailing AllStays when the purchase was an in‑app purchase that must be handled by Apple or Google). Missing the 48‑hour voluntary refund window and assuming a refund will automatically be issued are also common. Finally, customers sometimes assume Canadian dollar pricing is shown; AllStays publishes USD pricing and your bank or app store converts the charge to CAD, which can change final charged amounts.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| App Store (iOS) | Refunds handled by Apple per App Store policies; cancellation stops renewals but refund not automatic | Low - use Settings → Subscriptions |
| Google Play (Android) | Refunds handled by Google Play; cancellation stops renewals but refund not automatic | Low - use Play Store → Subscriptions |
| Web / Account settings | Refunds are generally not provided for the current period except where required by law or at AllStays’ discretion | Medium - cancel via account page or contact support |
| Email apps@allstays.com within 48 hours | 48‑hour full refund guarantee if you contact them within that window | Low - email with purchase details |
| Registered mail to PMB 466, Santa Fe (for documented notice) | Cancellation notice accepted; refund subject to policy and applicable law | High - slower, used when proof of delivery is needed |
After cancelling
After you cancel, keep your purchase receipts, screenshots and any support correspondence in case you need to request a refund or confirm the cancellation date. If you bought through Apple or Google and want a refund, start with their respective refund request processes; if you bought directly and are within the 48‑hour window, email apps@allstays.com right away. For help and additional information visit the official AllStays site or platform help pages listed below.
Useful links: AllStays website, Apple - manage subscriptions, Google Play - manage, cancel, or turn off auto‑renewal, apps@allstays.com.
Address
For written notices or if you require proof of dispatch/receipt send registered mail to:
PMB 466, 7 Avenida Vista Grande B‑7, Santa Fe, NM 87508, USA