Cancellation Angelsense: Easy Method

What is Angelsense

AngelSense is a GPS-based monitoring service and wearable device designed primarily to help caregivers track and communicate with children or adults with special needs. The service combines a subscriber kit (device and accessories) with a mobile app and a paid subscription that provides location updates, alerts, and calling features.

How to cancel Angelsense

Cancellation is handled directly through AngelSense customer care. The process and your eligibility for a refund depend on whether you are within the 30-day trial period or have already entered a paid plan. AngelSense does not list a separate cancellation flow via the App Store or Google Play - contact customer care instead. For written notices, AngelSense accepts correspondence; sending by registered mail to the corporate office and addressing it to the cancellations department is recommended when you need proof of delivery.

• During the 30-day trial: Call AngelSense customer care (for example 1-888-999-2023) to request cancellation and follow their return instructions. You must return the full subscriber kit in original condition to receive the trial refund. Keep shipment tracking and confirmation.
• After the 30-day trial: Provide written notice at least 30 days before the service termination date via customer care. If you are on a yearly contract and cancel early, an Early Termination Fee equal to remaining plan payments will apply.
• If you prefer documented delivery, send a written cancellation notice by registered mail (return receipt requested) to AngelSense’s corporate office, addressed to the cancellations department.

What happens when you cancel

When cancellation is processed, your service access will end according to the plan termination date and AngelSense’s billing cycle. If you cancel during the trial and meet the return requirements, you will be eligible for the trial refund; otherwise service charges may continue. Data associated with the account (location history, settings) may no longer be accessible after the account is closed - retain any records you need before cancellation. If you cancel mid-year on a contract, billing for remaining committed payments applies as an Early Termination Fee unless otherwise agreed.

Will I get a refund?

Refunds are available only under AngelSense’s 30-day money-back trial terms. If you cancel during the trial and return the full subscriber kit in original condition, you are entitled to a full refund of upfront costs (subscriber kit, activation fee, and the first month’s service). Accessories and return shipping costs are non-refundable. The trial refund applies only once and only for the first device purchased. Outside of the 30-day trial, no refunds are specified on AngelSense’s site; cancelling after the trial may result in no refund and may incur an Early Termination Fee if you end a yearly contract early.

Angelsense plans and pricing

Your consumer rights in Canada

AngelSense’s published policy provides a 30-day trial refund rather than a statutory 14-day cancellation right. There is no indication on AngelSense’s site of additional statutory cancellation or refund rights specific to Canada beyond their published trial terms. Returns and refunds under the trial require the device to be returned in original condition; return shipping is your responsibility and accessories are non-refundable. If a dispute arises, provincial consumer protection offices may be able to advise on your rights in your province or territory - keep copies of all correspondence, return receipts, and billing records to support any complaint.

Customer experiences

Users frequently praise AngelSense for delivering reliable tracking and peace of mind, and many describe the product as essential for caring for children with special needs. Positive feedback often highlights useful features such as location labelling, bus-stop alerts, and calling options, as well as empathetic customer support. Common criticisms center on the recurring subscription cost, and on occasional GPS or device glitches (for example reduced signal inside older buildings or charging issues), which some users say can affect reliability.

Documentation checklist

• Account information: name, email, phone number, account ID or device serial number
• Proof of purchase and initial plan start date
• Trial cancellation request (date/time) or written cancellation notice copy
• Return shipment tracking number and proof of kit condition upon return
• Billing records showing charges and any prior refunds

Common mistakes

Customers commonly assume cancelling through the App Store or Google Play will stop AngelSense service; AngelSense directs cancellation through customer care, so relying on an app-store cancellation can leave the account active. Another frequent error is missing the 30-day trial deadline or failing to return the full kit in original condition - both will forfeit the trial refund. Customers also sometimes fail to obtain written confirmation of cancellation or to keep return tracking numbers, which complicates disputes or refund requests. Finally, cancelling a yearly contract without confirming early termination costs can result in unexpected fees equal to remaining plan payments.

Comparative recap

After cancelling

After you cancel, keep a copy of the cancellation confirmation, all return-tracking information, and any correspondence with AngelSense. Monitor your billing statement to confirm that recurring charges stop or to verify any Early Termination Fee that may be applied. For AngelSense help pages and policy details, see the official trial and cancellation pages: AngelSense - Cancelling Service, AngelSense - Trial Terms, and AngelSense - Terms and Conditions. If you have a dispute you cannot resolve directly, consider contacting your provincial consumer protection office for guidance.

Address

Send written cancellation notices (registered mail recommended) to:

AngelSense, Cancellations Department
30 Chapin Road, Unit 1201
Pine Brook, New Jersey 07058
United States