Cancellation service #1 in United States
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Beacons service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancellation Beacons: Easy Method
What is Beacons
Beacons is a creator-focused platform that centralizes links, storefronts, email sends, memberships and digital product tools for independent creators. It offers a free tier plus several paid subscription tiers with added features such as custom domains, email capacity, commerce options, and support levels.
Beacons is accessed via web and through mobile app storefronts (App Store and Google Play). Billing and cancellation procedures depend on where you subscribed.
How to cancel Beacons
- App Store (iOS): You must cancel through Apple's subscription management - Beacons cannot cancel on your behalf. On an iPhone/iPad open Settings → tap your name → Subscriptions, or open the App Store → tap your profile → Subscriptions. Find Beacons and choose Cancel Subscription. For refunds or billing disputes, contact Apple Support.
- Google Play (Android): You must cancel via Google Play subscription settings - Beacons cannot cancel for you. Open the Google Play Store → tap your profile icon → Payments & subscriptions → Subscriptions → select Beacons → Cancel subscription. For refunds or billing disputes, contact Google Play support.
- Web (Beacons.ai): Log into your account at Beacons.ai, go to Settings → Account Settings → Billing → click "Manage" next to your subscription and then "Cancel". Web cancellations take effect immediately and you will lose access to premium features. See the official instructions at help.mybeacon.ca.
What happens when you cancel
How cancellation affects access and renewal depends on where you purchased the subscription. For web purchases through Beacons.ai, cancellation via the Billing page is reported to take effect immediately and premium features are removed at once. For App Store or Google Play purchases, cancelling stops future renewals; access sometimes continues until the end of the paid billing period per the store’s rules.
Your Beacons account, content, and settings typically remain unless you explicitly delete the account. Any content you created (links, pages, media) is usually retained in your account, but you will not have access to paid features after cancellation. Keep copies of receipts and screenshots if you anticipate needing proof for disputes.
Will I get a refund?
Beacons states that paid subscription fees are generally non‑refundable, except where required by law. They may offer prorated refunds at their discretion if you request one by email; their public Terms of Service reiterate that subscription fees are non‑refundable and that no credits are given for partial use. For web purchases some cancellation behaviors (for example, immediate loss of access) may differ from the generic TOS language that describes access until the end of a billing period.
If you purchased via the App Store or Google Play, refunds are governed by Apple’s or Google’s policies and handled by those stores. Canadian consumers may have additional statutory rights or remedies under provincial consumer protection laws that can affect refunds or dispute outcomes.
Beacons plans and pricing
| Plan | Price (approx. CAD) | Period | Features |
|---|---|---|---|
| Free | C$0.00 | Monthly | Unlimited links, media kit, store with 9% transaction fee, 50 email sends |
| Creator | ≈ C$13.50/month or ≈ C$135/year | Monthly / Annual | Custom domain, 500 email sends, 9% transaction fee |
| Creator Plus | ≈ C$40.50/month or ≈ C$405/year | Monthly / Annual | 0% transaction fee, unlimited emails, memberships & courses, logo removal, BNPL, custom URLs |
| Creator Max | ≈ C$121/month or ≈ C$1,215/year | Monthly / Annual | All Creator Plus features plus Google Workspace, NFC Card, white‑glove support |
Your consumer rights in Canada
Under Canadian consumer protection laws, you have rights that may supersede merchant refund or cancellation policies. Digital subscriptions must allow cancellation, and businesses must not engage in unfair practices. Even where a company states fees are non‑refundable, provincial laws or card‑network rules can give you the right to dispute unauthorized or unfair charges. If a charge is erroneous or support is unresponsive, you may contact your card issuer to dispute a charge and seek a refund, or file a complaint with your provincial consumer protection office.
For written notices or formal dispute procedures, consider using registered or certified mail (raccomandata A/R) to create a verifiable record of your communication.
Customer experiences
Users commonly praise Beacons for ease of setup, value for solo creators, and useful free‑tier functionality and AI tools. Many creators appreciate the integrated storefront and link management features.
At the same time, user reviews report issues including billing errors, unexpected charges, automatic renewals despite attempted cancellations, slow or unresponsive support, technical glitches (account suspensions, blocking of email sending, platform instability), and lower overall trust ratings on some review sites. These mixed experiences suggest that while the product can work well for many creators, problems with billing and customer service have been a recurring concern for others.
Documentation checklist
- Account email and username used for Beacons
- Date(s) of charge(s) and subscription start date
- Receipts or invoices (App Store/Google Play receipts if applicable)
- Screenshots of subscription pages, billing settings, or cancellation confirmation
- Any written correspondence with Beacons or store support (emails, chat logs)
- Bank or card statements showing the charge
- Registered mail tracking number or proof of sent written notice, if used
Common mistakes
One common mistake is attempting to cancel a subscription in the web dashboard when the subscription was purchased through the App Store or Google Play - Beacons cannot cancel those for you. Another is assuming that “non‑refundable” policies always prevent any refund; Canadian consumer protections and store refund processes can still apply. People also frequently fail to keep receipts, confirmation emails, or screenshots, which weakens a dispute claim. Finally, relying solely on slow or unresponsive platform support without escalating to the payment provider or sending documented written notice can delay resolution.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| App Store | Refunds handled by Apple per Apple policy; Beacons cannot issue refunds for purchases made through Apple. | Medium - cancel in Apple subscriptions; refund requests go through Apple Support. |
| Google Play | Refunds handled by Google Play per Google policy; Beacons cannot issue refunds for purchases made through Google Play. | Medium - cancel in Play Store subscriptions; refund requests go through Google Play support. |
| Web (Beacons.ai) | Beacons states fees are non‑refundable except as required by law; prorated refunds may be offered at Beacons' discretion upon request. | Low to Medium - cancellation is done in the account billing page; getting a refund is uncertain and may require escalation. |
After cancelling
After you cancel, save confirmation screenshots and any emails. If you purchased via the App Store or Google Play, contact the respective store for refunds or disputes. For web purchases, you can request a refund or discuss billing concerns via Beacons’ help resources; see Beacons help for refund-related inquiries and the unsubscribe article for cancellation steps.
If support is unresponsive or you suspect billing errors, contact your card issuer to dispute the charge and consider filing a complaint with your provincial consumer protection agency. For formal written notices or legal correspondence, send registered or certified mail to create a verifiable record.
Address
Beacons AI Inc., 2261 Market St. #4319, San Francisco, CA 94114, United States