Cancellation service #1 in France
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Bereal service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancellation Bereal: Easy Method
What is Bereal
BeReal is a social photo‑sharing app that prompts users once a day to take and share an unfiltered photo of what they are doing in that moment. It emphasizes authenticity by limiting editing and scheduling of posts and by notifying friends when you post. The app is free to download and use in Canada and does not currently offer in‑app subscriptions or recurring paid plans (as of 2024 - 2025).
How to cancel Bereal
- Check whether you actually have a paid subscription or in‑app purchase (most Canadian users will not). If you were charged, gather your receipt from the App Store or Google Play first.
- To remove your account in the app: open BeReal, go to your profile → Settings → Account → Delete account (follow the in‑app prompts). Uninstalling the app without deleting the account does not remove your profile or data.
- If you want a formal legal request for account deletion or data erasure, send a registered letter with return receipt (raccomandata A/R) to BeReal’s legal headquarters (include your full name, username, email, a clear request, and signature). Use the address in the Address section below.
- If you were charged through Apple or Google, request a refund through the relevant store (see After cancelling for links and next steps).
- Keep proof: screenshots of deletion confirmation, the registered‑mail tracking number and receipt, and any support case numbers you receive.
What happens when you cancel
Deleting your BeReal account typically disables your profile, removes most visible content (posts, profile information) and prevents further activity under that account. Uninstalling the app only removes it from your device; your account and data may remain on BeReal’s servers unless you delete the account or submit a deletion request.
BeReal may retain copies of some information for a period after deletion to comply with legal obligations, for fraud prevention, or for backup and technical reasons. If you send a registered mail data‑erasure request, the company should respond under applicable privacy laws and its published policies.
Will I get a refund?
Because BeReal is free to download and use in Canada, there is generally no payment to refund from BeReal itself. If you see an unexpected charge, it is often handled by the platform that billed you (Apple App Store or Google Play). For App Store or Google Play purchases, you must pursue refunds through those stores; outcomes vary and are subject to store policies and time limits.
Exceptions: if a billing error occurred (for example, a third‑party subscription incorrectly billed to you), collect receipts and contact the store and BeReal support. Keep in mind refund decisions for platform charges are controlled by the platform, not directly by BeReal.
BeReal plans and pricing
| Plan | Price (CAD) | Notes |
|---|---|---|
| BeReal app | Free | BeReal is free to download and use in Canada; no known in‑app purchases or subscriptions as of 2024 - 2025. |
Your consumer rights in Canada
Canadian users have consumer and privacy protections that may apply when dealing with digital services. Under federal privacy rules (e.g., PIPEDA) and provincial statutes, you generally have the right to request access to personal information held about you, to request correction, and to ask for deletion where permitted. Organizations must respond to privacy access or deletion requests within a reasonable timeframe (often within 30 days) or notify you if an extension is necessary.
If you believe a company has mishandled your data or a billing dispute has not been resolved, you can file complaints with the Office of the Privacy Commissioner of Canada for privacy matters or with provincial consumer protection agencies for billing and unfair practices. Keep records of your requests and any correspondence to support your case.
Customer experiences
Many Canadian users report that typical interactions with BeReal are simple because the app is free and requires no subscription management. Some users have found the account‑deletion path in the app less obvious and have needed to contact support or submit formal requests. A minority report delays in responses to privacy or deletion requests; others who experienced unexpected platform charges resolved them through App Store or Google Play refund channels rather than through BeReal directly.
Overall: ordinary users rarely need formal cancellation steps; users who require account deletion or refunds should prepare documentation and may need to escalate if initial responses are slow.
Documentation checklist
- Account username and registered email address
- Screenshots of the account settings or deletion confirmation
- Receipts or purchase history from the App Store or Google Play (if charged)
- A signed, dated letter for registered mail requests (include full name, username, email, and clear request)
- Copy of government ID if asked to verify identity (redact unnecessary details)
- Tracking number and receipt from raccomandata A/R
Common mistakes
Uninstalling the app without deleting the account is common; this leaves your profile and data on BeReal’s servers. Another frequent error is assuming BeReal controls App Store or Google Play refunds - those are handled by the platform.
People sometimes send incomplete deletion requests (missing username or registered email), which delays processing. Relying solely on informal app messages instead of keeping formal records (screenshots, registered‑mail receipts) can make disputes harder to resolve.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| In‑app account deletion | No refund (app is free) | Easy - follow Settings → Account → Delete |
| Request refund from App Store / Google Play | Possible (store decides) | Medium - follow platform refund process and provide receipts |
| Registered letter (raccomandata A/R) to legal HQ | No refund from BeReal (useful for formal deletion/data requests) | Medium - High - formal process, requires postal proof and ID |
After cancelling
After you delete your account or send a registered deletion request, keep copies of all correspondence and the registered‑mail receipt until the matter is fully closed. If you were charged via Apple or Google, file a refund request through the store’s official channels and attach receipts. If you do not receive a satisfactory response about data deletion or billing, you can escalate to the Office of the Privacy Commissioner of Canada or your provincial consumer protection agency.
Helpful links (follow each provider’s instructions): BeReal Help, BeReal Terms of Service, BeReal Privacy Policy, Apple Report a Problem / Refunds, Google Play refunds, Office of the Privacy Commissioner of Canada.
Address
BeReal SAS, 30/32 Boulevard Sébastopol, 75004 Paris, FRANCE