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Birdie

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Canada

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Termination letter drafted by a specialized lawyer
Sender
Cancel Birdie Subscription | Postclic
Birdie
Via Marostica 40
20146 Milano Italy
support@birdieorbetter.com
Cancellation of Birdie contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Birdie service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Birdie
Via Marostica 40
20146 Milano , Italy
support@birdieorbetter.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Birdie. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Birdie: Easy Method

What is Birdie

Birdie offers subscription-based golf tools and related services, including GPS, caddie features and optional live‑support add-ons. Subscriptions provide access to premium app features and may be purchased directly or via app stores; Birdie’s published terms are governed by California law.

How to cancel Birdie

  • Confirm how you purchased the subscription: directly with Birdie (website/app) or as an in‑app purchase through Apple App Store or Google Play.
  • If purchased directly: sign in to your Birdie online account and cancel from the account/subscription management page, or contact Birdie customer support requesting cancellation. Keep a copy of any confirmation.
  • If purchased via Apple App Store or Google Play: cancel through the respective app store account/subscription settings; Birdie cannot process in‑app cancellations for store purchases (subscription terms).
  • If you choose to cancel by email or other direct request, be aware Birdie’s Terms state certain termination requests may trigger immediate billing for the remaining subscription term - request written confirmation and note the date/time of your request (Birdie Care terms).
  • When in doubt or if you do not receive confirmation, follow up and retain screenshots, confirmation numbers, and payment records.

What happens when you cancel

When you cancel, auto‑renewal should stop at the end of the paid period unless Birdie’s terms or your method of cancellation specify otherwise. Access to premium features typically continues until the end of the current billing period; deleting the app does not necessarily cancel the subscription. Birdie’s terms may allow the company to retain account and transaction records according to its privacy and data retention policies - check the terms for details and keep your own copies of confirmations.

Will I get a refund?

Refunds are handled on a case‑by‑case basis and are granted solely at Birdie’s discretion. There is no automatic or guaranteed refund policy stated in Birdie’s terms. If you purchased through Apple or Google, refund requests are generally handled by the app store’s own refund process. Note that Birdie’s terms do not reference a statutory 14‑day cooling‑off right; Canadian consumers may still have provincial protections, but Birdie’s policies do not automatically provide such a cooling‑off refund.

Birdie plans and pricing

Plan Price Period Features
Hello Birdie - Unlimited Subscription Monthly C$21.49 Monthly Full unlimited access to all golf GPS and caddie features
Hello Birdie - Unlimited Subscription Yearly C$119.99 Yearly Full unlimited access to all golf GPS and caddie features
Hello Birdie - Flexible Subscription Monthly C$10.49 Monthly Flexible pay-as-you-go access to premium features
Hello Birdie - Flex Subscription Yearly C$59.99 Yearly Flexible pay-as-you-go access to premium features
Hello Birdie - Unlock One Golf Course C$9.99 One‑time Unlock a single golf course
Hello Birdie - Planner Monthly C$18.99 Monthly Access to Planner features
Hello Birdie - Planner Yearly C$119.99 Yearly Access to Planner features
Hello Birdie - Caddie Monthly C$11.90 Monthly Access to Caddie features
Hello Birdie - Caddie Yearly C$59.90 Yearly Access to Caddie features
Birdie+ - Monthly Subscription approx. C$9 - 10 (listed USD $6.99) Monthly Access to live‑rep, excuse‑to‑leave, location sharing (USD pricing shown)
Birdie+ - Annual Subscription approx. C$100 (listed USD $69.99) Yearly Same as above; includes 3‑month trial for one variant

Your consumer rights in Canada

Birdie’s published terms are governed by California law and do not refer to Canadian consumer protection statutes. That does not eliminate any rights you may have under provincial laws in Canada - some provinces (for example, Quebec) provide specific cancellation or consumer protection rights. If you believe Birdie has acted unfairly, you can contact your provincial consumer protection office, and you may also consult your bank or card issuer about disputing a charge. Birdie’s own policy documents do not promise a statutory 14‑day cooling‑off refund for Canadian customers.

Customer experiences

Public reviews show a mix of positive and negative experiences. Many users praise Birdie for helpful customer support, easy setup and time‑saving features. However, some customers report problems such as continued notifications from related services after unsubscribe requests and inaccuracies or frustration with travel time/mileage estimates in the app. These accounts suggest the importance of keeping clear cancellation records and monitoring post‑cancellation communications.

Documentation checklist

  • Account email/username and subscription ID or order number.
  • Purchase receipt or App Store/Google Play purchase record.
  • Screenshot or copy of your cancellation request and any confirmation messages.
  • Dates and times of cancellation requests and any subsequent charges (bank/credit card statements).
  • Copy or link to the relevant terms you relied on (Birdie terms, subscription terms).

Common mistakes

Common errors include cancelling in the wrong place (deleting the app instead of cancelling the subscription in the Birdie account or app store), not saving confirmation of cancellation, assuming a refund is automatic, and not checking whether a cancellation request by email triggers immediate billing for the remainder of the term. Another frequent mistake is failing to cancel the correct subscription when multiple app‑store or family/shared accounts are involved.

Comparative recap

Method Refund Difficulty
Online account management (Birdie) Possible but discretionary; refunds not guaranteed Low
Apple App Store / Google Play Refunds processed by the store per their policies Low - Medium
Email to Birdie / Birdie Care Discretionary; terms may allow immediate billing for remaining term Medium
Registered letter to company address Discretionary; creates a formal record but not a guaranteed refund High

After cancelling

Keep your cancellation confirmation and monitor your bank or card statements for any unexpected renewals or charges. If you purchased through Apple or Google and need a refund, use the app store’s refund request channels. If Birdie continues to charge after confirmed cancellation, escalate with Birdie support and, if needed, contact your payment provider. For reference, Birdie’s general terms and subscription pages can be found here: Birdie terms, subscription terms, and Birdie Care terms. For store purchases see Apple and Google support pages for subscription and refund help.

Address

Birdie Promotion srl, Via Marostica 40, 20146 Milano, Italia

Similar cancellation services

FAQ

To cancel your Hello Birdie Unlimited Subscription Monthly plan, sign in to your Birdie online account and navigate to the subscription management page. Alternatively, you can send a written cancellation request via registered mail to Birdie's address, ensuring you keep proof of your request.

After you cancel your Birdie subscription, you will retain access to premium features until the end of your current billing period. Remember that simply deleting the app does not cancel your subscription, so be sure to follow the proper cancellation process.

Refunds for the Flexible Subscription Monthly plan are not guaranteed and are handled at Birdie's discretion. If you wish to request a refund, you can do so through a written request sent via registered mail, but keep in mind that Birdie's terms do not guarantee a refund.

The Hello Birdie - Unlimited Subscription Yearly plan provides full unlimited access to all golf GPS and caddie features. If you decide to cancel, ensure you follow the correct cancellation process and keep a record of your cancellation request.

As a consumer in Canada, you may have certain provincial protections regarding cancellations. It's important to review Birdie's terms and conditions, and if needed, send a cancellation request via registered mail to ensure you have a formal record of your cancellation.