Postclic is an independent certified electronic mail service. We are neither affiliated with, nor partners of, nor mandated by Brigit, whose name is mentioned solely to identify the recipient of your letter. The trademarks and logos cited belong to their respective owners.
Postclic premium unlimited: promotional offer at $1.47 for 48h, then $79.87 per month without commitment
Send an e-Postclic to Brigit
Tracked, timestamped, and certified digital mail
What type of action would you like to take?
Choose the type of mail to generate. The template will be adapted automatically.
The form then adjusts based on your choice
Cancellation service #1 in Canada
Digital mail
certified, timestamped, tracked, and
recorded on the blockchain
delivered instantly worldwide
Postclic unlimited plan
Promotional offer at $1.47 for 48 hours
then no commitment, $79.87 per month
to keep966649193710
Cancellation Brigit: Step-by-Step Guide
What is Brigit
Brigit is a personal finance app that offers budgeting tools, small cash advances, and credit-monitoring features. It provides a tiered service model including a free plan and paid monthly plans that add fast advances, identity protection, and a Credit Builder product.
How to cancel Brigit
- In the app: Open Brigit, go to Account Settings (profile) → My Subscription → select “Cancel & Switch to Free plan.” Cancellation is confirmed on-screen. Note that Brigit charges at the end of the billing period, so you may still see a charge covering the period already used. See the Brigit help article: How do I cancel or downgrade my Brigit subscription?.
- Via web: Log in at app.hellobrigit.com → Settings → My Subscription → Cancel & Switch to Free plan. Same billing rules apply. See the same help article for details: Brigit cancellation help.
- By email: You can request cancellation by emailing [email protected]. If you have an active Credit Builder loan, Brigit requires that the loan be closed before the subscription can be fully cancelled; check with support for next steps.
- App Store / Google Play: Cancelling through Apple or Google subscription settings is not necessary because Brigit handles billing internally and subscriptions typically do not appear in platform-specific subscription lists. For guidance on account deletion see third-party summaries: How to delete Brigit.
What happens when you cancel
When you cancel, your paid subscription is switched to Brigit's Free plan and you retain access to the free features. Brigit bills at the end of each billing cycle, so cancellation does not usually trigger a prorated refund - you may see a final charge that covers service already provided. Your account data and history typically remain available under the free plan unless you request full deletion; if you have other Brigit products (for example, Credit Builder), these may need to be finalized or closed before some account actions can be completed.
Will I get a refund?
Brigit’s billing is designed so charges occur at the end of the billing period; a charge after cancellation can reflect the period already used and is not an additional penalty. Brigit’s publicly posted Terms do not specify a broad 14‑day cancellation or refund right for subscriptions, and there is no explicit general refund policy published for all circumstances. If you believe you were charged in error, save records and contact Brigit support ([email protected]) and your payment provider; some disputes may be resolved through your card issuer or provincial consumer channels.
Brigit plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Free | C$0 (USD $0 equivalent) | Monthly | Budgeting tools, Earn & Save, account monitoring |
| Plus | Approximately C$ (converted from USD $8.99) | Monthly | Instant Cash advances, credit monitoring, identity theft protection |
| Premium | Approximately C$ (converted from USD $14.99 - $15.99) | Monthly | All Plus features plus Credit Builder and free Express Delivery |
Exact CAD prices were not publicly available; the table above reflects Brigit’s USD pricing as reported by their site and reputable reviews. Check the app or your account page for the precise amount charged to your payment method.
Your consumer rights in Canada
Canadian federal and provincial consumer protection rules do not generally create a universal 14‑day automatic refund right for digital subscriptions after services have begun. In Québec, certain online purchases that meet legal criteria may be cancelled and refunded within 15 days, and consumers can pursue credit‑card chargebacks if refunds are not provided; see the Office de la protection du consommateur: Cancelling online purchases (Québec).
British Columbia’s rules require full refunds within 15 days of cancellation for services or goods in many cases, subject to exceptions; see the BC legislation: BC consumer protection. If you believe a refund is owed and the provider won’t cooperate, consider contacting your provincial consumer protection office or your payment provider for chargeback options.
Customer experiences
User reports are mixed. Early reviews often praised Brigit for rapid small advances and a simple interface that helped bridge short cash gaps. At the same time, numerous complaints note unexpected or continuing charges after cancellation, difficulty obtaining timely support, overdrafts or bank consequences related to advances, and trouble closing accounts or unlinking bank connections. Public reporting and complaint summaries also reference a past FTC settlement related to cancellation practices; users have continued to report similar issues in later reviews.
Documentation checklist
- Account email and username for your Brigit account
- Screenshots showing your cancellation confirmation screen (date/time) or cancellation attempt
- Bank or card statements showing charges and dates
- Copies of any support emails or chat transcripts with Brigit (including messages to [email protected])
- Proof of closure for any Credit Builder loan, if applicable
Common mistakes
Common mistakes include assuming cancelling via the App Store or Google Play is required (Brigit bills internally), not capturing the on‑screen cancellation confirmation, or cancelling while an active Credit Builder loan remains open (which can prevent full account closure). Some users assume they will receive an automatic refund on cancellation; because Brigit bills at the end of the period, a post‑cancellation charge may cover service already provided. Finally, unlinking your bank or removing a payment method before resolving advances can create complications or overdraft risks.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| In‑app (Account Settings → My Subscription → Cancel) | May still be charged for the final billing cycle; refunds are not guaranteed | Low - straightforward process, though some users report follow‑up issues |
| Web (app.hellobrigit.com → Settings → My Subscription) | Same rules as in‑app; final period charge possible | Low - straightforward, same potential for support follow‑up |
| Email ([email protected]) | May reduce risk if handled by support, but refunds not guaranteed | Moderate - depends on support responsiveness and account complexity (e.g., Credit Builder loans) |
| App Store / Google Play settings | Not applicable - Brigit bills internally; cancelling here usually has no effect | Low effort but not effective for Brigit subscriptions |
After cancelling
After you cancel, save your cancellation confirmation and monitor your bank/card statements for any post‑cancellation charges. If you see a charge you believe is incorrect, contact Brigit support at [email protected] and provide the documentation checklist above. If you do not get a satisfactory response, consider contacting your card issuer to dispute the charge and your provincial consumer protection agency. Helpful links: Brigit cancellation help (help.hellobrigit.com), Brigit billing timing (When will I be billed?), and Brigit Terms (hellobrigit.com/terms).
Address
Brigit does not appear to publish a Canadian or other physical mailing address for customer service. For account or billing matters, use the in‑app options, web settings, or email [email protected].
Verify a sent letter
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Charlotte Lavoie
eIDAS legal expert · 8 years experience
Lawyer specialized in digital trust services and the eIDAS regulation, I have been helping individuals and businesses send legally binding certified mail for 8 years.
FAQ
To cancel your Brigit subscription, open the app, go to Account Settings, select My Subscription, and choose 'Cancel & Switch to Free plan.' You can also cancel via the web by logging into app.hellobrigit.com and following the same steps. If you prefer, you can send a written cancellation request via email or registered mail.
After canceling, your paid subscription will switch to Brigit's Free plan, allowing you to retain access to free features like budgeting tools and account monitoring. However, you may still see a charge for the final billing cycle.
Brigit does not guarantee refunds upon cancellation, as charges are typically made at the end of the billing cycle. If you believe you were charged in error, you can contact Brigit support and your payment provider for assistance.
Brigit offers a Free plan at C$0, a Plus plan for approximately C$8.99, and a Premium plan for approximately C$14.99. Each plan includes various features, such as cash advances and credit monitoring.
One common mistake is attempting to cancel through the App Store or Google Play settings, as Brigit manages billing internally. Ensure you follow the correct cancellation process through the app or website, and keep proof of your cancellation request.