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I hereby notify you of my decision to terminate the contract relating to the Casting Networks service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Casting Networks: Easy Method
What is Casting Networks
Casting Networks is an online talent marketplace and casting platform used by performers to create profiles, submit to casting calls, upload media, and manage auditions. It offers subscription plans (monthly and annual) that provide premium features such as unlimited uploads, self‑submissions, saved searches, and tools for tracking auditions.
The service is operated by Casting Networks, LLC and is commonly accessed via the website, an iOS app, and through the Apple App Store for iOS subscriptions.
How to cancel Casting Networks
- Web (site): Log in to your account, open the Account Menu → Account Settings → Membership and Billing → select "Need to cancel or downgrade?" and follow the prompts to confirm cancellation. Your access remains active until the end of the current billing period.
- iOS App (via iPhone/iPad Settings): On your device open Settings → [your name] → Subscriptions → choose the Casting Networks subscription → Cancel Subscription → confirm. Access remains until the subscription's billing period ends.
- App Store (alternate): Open the App Store app → tap your profile icon → Subscriptions → select Casting Networks → Cancel. This cancels the Apple-managed subscription and access continues until the end of the paid period.
What happens when you cancel
When you cancel an active subscription, access to premium features typically remains until the end of the current billing cycle - cancellation prevents future renewals but does not immediately delete your account. If you cancel mid‑period you generally keep the paid privileges until that period expires.
Cancellation does not necessarily erase your profile or data. Your account data (profile, photos, reels, submission history) may remain stored under your account according to Casting Networks’ data retention and privacy policies; you can contact support to request deletion or further details about data handling.
Will I get a refund?
Casting Networks’ policy provides a 10‑business‑day cooling‑off period: you may cancel a month‑to‑month or prepaid membership and receive a full refund within 10 business days of the initial purchase, where applicable under law. If Casting Networks cancels your account, they state you are entitled to a refund for unused full months; if cancellation occurs mid‑month you may receive a refund for the full month.
For talent representatives and annual contracts a 10‑day cooling‑off period applies; after that period refunds are generally not provided except possibly a pro‑rata refund of a prepaid annual period if the account is cancelled with 30 days’ written notice, depending on the contract terms. Reported issues (such as billing after attempted cancellation) should be escalated to Casting Networks support and, if unresolved, to your payment provider or provincial consumer protection office.
Casting Networks plans and pricing
| Plan | Price (CAD) | Period | Features |
|---|---|---|---|
| Premium Monthly | C$29.99 | Monthly | Unlimited media uploads; unlimited self‑submissions; Talent Scout; saved searches; Role Tracker; Your Auditions; Instagram linking; iOS reel creation; custom profile link (Premium features) |
| Premium Annual | C$174.90 | Annual | Same Premium features as monthly, billed annually at a discounted rate |
Rates effective as of April 2, 2024. See the official update: Casting Networks - Pricing Update.
Your consumer rights in Canada
Under Canadian consumer protection laws, digital subscription services must provide a clear cancellation mechanism and statutory cooling‑off rights where applicable. A typical cooling‑off period is 10 days for digital purchases in many provinces; Casting Networks’ stated 10‑day full‑refund policy aligns with this practice. If you encounter unauthorized charges or the provider fails to honor the cancellation or refund policy, you may file a complaint with your provincial consumer protection office or seek a chargeback through your payment provider.
Customer experiences
Customer feedback is mixed. Some users report responsive and helpful customer service and that specific issues were resolved quickly. However, recurring negative reports include difficulty cancelling via the website, being billed after an attempted cancellation, and app problems such as outdated casting calls, poor vetting of postings, and occasional glitches. These mixed experiences suggest contacting support and retaining documentation (screenshots, confirmation emails) when cancelling.
Documentation checklist
- Account email/username and subscription start date
- Proof of payment or receipt (credit card/bank statement)
- Screenshots of account Membership & Billing page and any cancellation confirmation
- Copies of emails or chat transcripts with Casting Networks support
- Terms of service or contract (for representative/annual agreements)
- Proof of sent registered mail if you use postal dispute notice (tracking/return receipt)
Common mistakes
One common error is attempting to cancel an iOS subscription through the Casting Networks website instead of via Apple’s subscription settings; Apple manages those subscriptions and must be cancelled through the device or App Store. Another frequent issue is not saving or capturing the cancellation confirmation - without this, proving the cancellation date can be harder if billing continues. Users sometimes expect immediate termination of access; in most cases access continues until the paid period ends. Finally, waiting beyond the 10‑day cooling‑off window and expecting a full refund often leads to disappointment, especially for annual or representative agreements with different refund rules.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web (site) | Refunds possible within 10 business days or per policy; prorated refunds if CN cancels | Medium - some users report difficulty and billing after attempted cancellation |
| iOS App (App Store via Settings) | Refunds follow Apple/App Store rules; Casting Networks’ 10‑day policy may still apply for initial purchases - check receipts | Low - managed by Apple and cancellable in device settings (clear process) |
| App Store (via App Store app) | Refunds handled by Apple/App Store policies; submit Apple refund requests when needed | Low - straightforward in App Store but refunds require Apple support if outside Casting Networks’ policy |
After cancelling
After cancellation, keep confirmation emails or screenshots and monitor your bank or card statement for any further charges. If you were billed after cancelling, contact Casting Networks support with your documentation and request a refund; if unresolved, contact your card issuer for a dispute or chargeback and consider filing a complaint with your provincial consumer protection office.
Useful links: Casting Networks Help Center - support.castingnetworks.com; Apple subscription management (Canada) - How to manage subscriptions; Government of Canada consumer information - canada.ca/en/services/consumer.html.
Address
When sending written notices or disputes, consider registered mail and address it to the Dispute Resolution department as follows:
Casting Networks, LLC, Attn: Dispute Resolution, 3250 Wilshire Blvd Ste 1800, Los Angeles, CA 90010, USA
Include your account email, proof of payment, cancellation request and any confirmation, and keep the postal tracking/return receipt (raccomandata A/R) as proof of delivery.