Cancellation service #1 in Australia
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Charley Ai service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancellation Charley Ai: Easy Method
What is Charley Ai
Charley AI is a subscription-based AI writing and research assistant that offers tiered plans for students and professionals, including a free tier and paid Premium/Ultimate plans. It is available via the Charley AI web platform and through app marketplaces for mobile devices.
How to cancel Charley Ai
- Web (recommended): Sign in to your Charley AI account on the Charley AI website, go to Account Settings or Subscription, and follow the Cancel Subscription option. See the official FAQ for guidance: Charley AI FAQ.
- App Store purchases: If you subscribed through Apple, cancellations and refunds are handled through Apple. Use Apple Support or the App Store subscription management screen to cancel and request refunds.
- Google Play: Charley AI provides no explicit cancellation instructions for Google Play - purchases via Google Play are typically managed through your Google Play account and Google’s policies; consult Google Play support.
What happens when you cancel
After cancellation on the Charley AI web platform you will typically retain access until the end of the current billing period; automatic renewals should stop. Data you created or uploaded remains accessible via your account unless Charley AI’s data-retention policy states otherwise - check the terms of service for retention specifics. If you cancel a marketplace (Apple/Google) subscription, access is governed by that marketplace’s billing cycle and terms.
Will I get a refund?
Charley AI states a refund policy that allows refunds within 7 days of payment if usage has not exceeded 10 document-generation sessions or 50 API interactions; refund requests must be submitted through Charley AI’s support channels and are reviewed at the company’s discretion. Charley AI also advertises a 14‑day free trial you can cancel without being charged. If you purchased via the App Store, refunds are subject to Apple’s refund policies and you must follow Apple’s process. For Google Play purchases, Google Play’s refund rules generally apply.
Charley Ai plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Free | C$0.00 | Monthly | Basic essay assistance, up to certain limit |
| Premium | Approx. C$13 - 14 (equivalent of US$9.99) | Monthly | Everything in Free, advanced plagiarism removal, unlimited essays, up to 5,000 words per essay, 24/7 priority support |
| Ultimate | Approx. C$22 - 23 (equivalent of US$16.99) | Monthly | Everything in Premium, AI style matching, lecture/video summaries, unlimited word count, research assistant, live chat support |
Your consumer rights in Canada
Canadian consumer protection for digital subscriptions varies by province. Some narrow cooling-off periods (e.g., two days for certain contracts) may apply in limited circumstances, but typical digital subscriptions rely on the seller’s refund policy and marketplace rules. Quebec and other provinces have statutes protecting consumers against deceptive or non‑compliant services; if a service is defective or materially misrepresented, provincial consumer protection offices can accept complaints. Purchases made through Apple or Google are also governed by those platforms’ refund and dispute processes in addition to Canadian law.
Customer experiences
Public reviews on sites such as Trustpilot for Charley AI are recurring patterns of negative in the sample available: reviewers report being charged after attempting to cancel, difficulty cancelling via the service, troubles contacting support, and disputes over refunds. One reviewer alleged an unusually large billing incident; several others reported that trials or cancellation status did not match charges seen on bank statements. No positive Trustpilot reviews were found in the referenced sample. These reports suggest keeping clear records and monitoring billing statements closely if you subscribe.
Documentation checklist
- Account email and username, subscription start date, and plan name
- Transaction receipts or invoice screenshots and bank/statement entries showing charges
- Screenshots of your account subscription page (showing current status), cancellation confirmation (if any), and trial start/end dates
- Copies of any support requests, ticket numbers, or replies from Charley AI, Apple, or Google
Common mistakes
Users commonly assume cancelling on the website automatically handles marketplace subscriptions; if you subscribed through the App Store or Google Play you must cancel through those stores. Another frequent error is not saving receipts or cancellation confirmations - without proof it is harder to dispute charges. Some subscribers expect the free trial to auto-cancel; always verify cancellation and monitor your credit card or bank statement during and after the trial period. Finally, many users attempt refunds without following the vendor or platform’s specified support process, which can delay resolution.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web (Charley AI account settings) | Possible within 7 days if usage limits not exceeded; reviewed by Charley AI | Moderate |
| App Store (Apple) | Subject to Apple’s refund policies; Charley AI defers to Apple | Moderate - High (must contact Apple) |
| Google Play | Subject to Google Play policies; Charley AI provides no explicit instructions | Varies (follow Google Play process) |
After cancelling
After you cancel, keep copies of cancellation confirmations and monitor your bank or card statements for at least one billing cycle to confirm no further charges occur. If you need to request a refund or escalate, submit your request through Charley AI’s designated support channels and attach your documentation. For App Store or Google Play purchases, follow the respective platform refund flows. If you cannot resolve a billing dispute, consider contacting your payment provider to file a chargeback and/or your provincial consumer protection agency. Helpful links: Charley AI FAQ (https://charley.ai/faq), Charley AI Terms of Service (https://charley.ai/terms-of-service), Charley AI refund help referenced (refunds help), Trustpilot reviews (Trustpilot - Charley AI), Apple Support (https://support.apple.com), Google Play refunds (Google Play refund policy).
Address
For written correspondence it is advisable to send cancellations or complaints via registered mail (raccomandata A/R) to ensure receipt. Charley AI - 112 Tynte Street, North Adelaide, 5006, South Australia, Australia.