Cancellation service #1 in Iceland
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Cheateye service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancellation Cheateye: Easy Method
What is Cheateye
Overview
Cheateye is an online service that offers people-search-style scans intended to identify whether someone appears on dating platforms (the company's product is often called "Radar" or single/bulk searches). It operates via web accounts and through apps distributed on iOS and Android, delivering reports instantly after the search is performed.
How to cancel Cheateye
Follow the method that matches where you subscribed. Cancellation should be done through the platform that manages your billing to stop future renewals.
- Web (direct via CheatEye): Log in to your CheatEye account on the official website, go to Account or Subscription settings, and cancel your Radar/subscription. Cancellation takes effect at the end of the current billing cycle.
- App Store (iOS): On your iPhone or iPad go to Settings → [your name] → Subscriptions → select CheatEye → Cancel Subscription.
- Google Play (Android): Open the Google Play Store app → Profile → Payments & subscriptions → Subscriptions → select CheatEye → Cancel Subscription.
What happens when you cancel
When you cancel a paid subscription purchased directly from Cheateye, access to premium features typically continues until the end of the current paid billing period; after that the subscription will not renew. If you canceled through Apple or Google, the platform's subscription rules apply and you retain access until that platform's billing period ends. Cheateye may retain account and report data according to its data retention policies; if you need data deletion, request it through their support channels and keep copies of any confirmation.
Will I get a refund?
Cheateye's stated policy is that refunds are not generally provided because services (searches/reports) are delivered instantly. There are limited exceptions: if Cheateye cannot find the person you paid to search for and you can prove within 48 hours that the person is on Tinder, a refund may be issued; and if technical issues prevent delivery of results, Cheateye may offer a refund or re-delivery. Note that these are company policies and do not override applicable statutory consumer protections.
Cheateye plans and pricing
| Plan | Price (approx) | Period | Features |
|---|---|---|---|
| Single Search | approx. US$5.99 (~C$8 - C$9) | One-time | One scan/report |
| Bulk (3 searches) | approx. US$15 - US$20 (~C$20 - C$27) | One-time pack | Three scans/reports |
Exact Canadian-dollar pricing is not publicly listed on the official site or App Store Canada; USD prices above are converted approximately (1 USD ≈ 1.35 - 1.40 CAD). Taxes and platform fees may apply depending on how you purchased.
Your consumer rights in Canada
Under Canadian consumer protection laws, businesses must disclose key terms of digital subscriptions and automatic renewals; consumers also have rights against misleading or deceptive representations. A seller's "no refunds" policy may be unenforceable where the service is defective, not delivered as described, or misleading. If you believe the service was not as described, you can pursue remedies through your payment provider (chargeback/dispute), contact provincial consumer protection agencies, or seek assistance from the Financial Consumer Agency of Canada regarding credit-card disputes.
Customer experiences
Reported experiences are mixed. Some users report successful, meaningful matches or confirmations (for example, discovering an unfaithful partner or avoiding a bad relationship). However, many customers report problems: difficulty cancelling, repeated charges, lack of delivered results, frozen websites, poor or no customer support, and claims that results are inaccurate or misleading. These mixed reports suggest checking delivery and support responsiveness before purchasing and saving all transaction records.
Documentation checklist
- Account email/username and subscription confirmation.
- Receipt or transaction record showing amount, date, and payment method.
- Screenshots of searches, results pages, error messages, and any “delivered” notices.
- Time-stamped evidence if you need to claim the 48-hour “report not found” exception (proof the person is on Tinder, etc.).
- Copies of any messages or support requests to Cheateye and their replies (dates and times).
- Bank or card statements showing charges to contest with your payment provider if needed.
Common mistakes
Common mistakes include cancelling in the wrong place (for example cancelling an app but not the underlying web subscription or vice versa), assuming cancellation was completed without checking for confirmation, and waiting too long to provide proof for time‑limited refund exceptions (such as the 48-hour requirement). Another frequent issue is not saving receipts, screenshots, or email confirmations - without those records it is harder to dispute charges or prove non-delivery.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web (direct via CheatEye) | Generally no; exceptions for "report not found" (proof within 48 hours) or technical failures | Low - cancel in Account/Subscription settings; keep confirmation |
| App Store (iOS) | Refunds handled by Apple; cancellation stops future renewals but refunds depend on Apple policies | Low - cancel in iOS Settings; request refunds via Apple Support if needed |
| Google Play (Android) | Refunds handled by Google Play; cancellation stops future renewals but refunds depend on Google policies | Low - cancel in Google Play Store; request refunds via Google Play Help if needed |
After cancelling
After you cancel, save cancellation confirmations and monitor your card or bank for recurring charges. If you do not receive expected confirmations or charges continue, contact the platform that billed you (Cheateye support for direct web charges, Apple for App Store charges, Google for Play charges) and then your card issuer if the issue persists. Helpful links: manage Apple subscriptions (Apple support - manage subscriptions), manage Google Play subscriptions (Google Play - cancel subscriptions), and information on credit-card disputes/chargebacks in Canada (Financial Consumer Agency of Canada - chargebacks).
CheatEye official site (if you need account access): cheateye.com (verify URL before entering credentials).
Address: Kalkofnsvegur 2, 101 Reykjavik, Capital Region, Iceland