Cancellation Cleaner Guru: Easy Method

What is Cleaner Guru

Cleaner Guru is a subscription-based cleaning app offered by Cleaning Guru Inc that provides tools and features for managing cleaning tasks and schedules. It is distributed via iOS (App Store), Google Play, and through web or external purchase links managed by the developer.

How to cancel Cleaner Guru

• Via App Store (iOS): Open your Apple ID account settings on your device or at Apple support, find Subscriptions, locate Cleaner Guru and cancel. You must cancel at least 24 hours before a trial ends or the billing cycle renews. Deleting the app does not cancel the subscription.
• Via Google Play (Android): Open your Google Play account > Subscriptions, locate Cleaner Guru and cancel. Cancel at least 24 hours before the trial or billing cycle renews.
• Via Web / External Purchase: Sign in to your Cleaner Guru account (or follow the external purchase link you received when subscribing) and cancel the subscription there. Cancel at least 24 hours before the trial or billing cycle renews; deleting the app does not cancel.
• By mail (if required or requested): If you need to send a written cancellation, use standard mail or certified letter (raccomandata A/R) to the company’s U.S. address: Cleaning Guru Inc, 4220 E Los Angeles Ave #101, Simi Valley, CA 93063. There is no Canadian postal address identified for cancellations.

What happens when you cancel

When you cancel a Cleaner Guru subscription, the subscription will typically stop auto‑renewal at the next billing date. You will generally retain access to paid features until the end of the current paid period (for example, until the end of the month or year you already paid for). Cancelling does not automatically erase your account or data; data retention and deletion policies are governed by the app’s terms and privacy policy. Deleting the app from your device does not cancel the subscription.

Will I get a refund?

Refunds depend on where and how you purchased the subscription. App Store purchases require refund requests through Apple’s refund process. Google Play purchases require refunds via Google Play’s refund process (the developer may assist but Google handles refunds for its platform). Purchases made via the web or external payment links are generally non‑refundable and non‑exchangeable unless required by applicable law or granted at the company’s discretion. If you believe a legal right to a refund applies in Canada, you can raise that with Cleaner Guru and, if necessary, with local consumer protection authorities.

Cleaner Guru plans and pricing

Your consumer rights in Canada

Under Canadian law, companies cannot contract out of non‑waivable consumer rights. If you believe your statutory rights (for example, rights under provincial consumer protection legislation) have been breached - such as a right to cancel under specific provincial rules or a refund required by law - you may assert those rights. If Cleaner Guru refuses redress that you believe is required by law, you can contact your provincial/territorial consumer protection agency, dispute the charge with your payment provider, or seek other remedies available under Canadian consumer law. Keep records of purchases and communications in case you need to escalate.

Customer experiences

Public reviews include multiple complaints about billing and refund handling. On Trustpilot (Canada) some users report being charged after a “free trial” and experiencing difficulty cancelling or obtaining refunds. Reviews collected on JustUseApp mention crashes, perceived high cost, non‑responsive support, ineffective features, and issues obtaining refunds. These reports indicate that many complaints relate to billing, cancellation and support responsiveness rather than feature functionality alone.

Documentation checklist

• Account email and username used for subscription
• Order receipt or purchase confirmation showing date, amount and platform
• Transaction ID or order number
• Screenshots of subscription settings showing active subscription and cancellation attempts
• Copies/screenshots of cancellation confirmations or error messages
• All correspondence with support (emails, chat transcripts), with dates and times
• Tracking/proof if you send a certified letter (mail receipt and tracking number)

Common mistakes

Common errors include deleting the app but not cancelling the subscription (this does not stop billing), waiting until too close to the renewal moment (the company requires cancellation at least 24 hours before a trial ends or renewal), cancelling through the wrong channel (for example cancelling on the web when the subscription was made via Apple), and failing to keep receipts or cancellation confirmations. Another frequent problem is trying to obtain a refund directly from the developer for purchases made through the App Store or Google Play instead of using the platform’s refund process.

Comparative recap

After cancelling

After you cancel, keep copies of your cancellation confirmation and payment records. If you need a refund for an App Store purchase, submit a request via Apple’s Report a Problem or Apple Support. For Google Play purchases, follow Google Play’s refund instructions at Google Play Help. For web/external purchases, contact Cleaner Guru support and provide your documentation; note that web purchases are typically non‑refundable unless law or the company permits otherwise. If you cannot resolve the issue with the developer, consider contacting your bank or credit card issuer about a dispute or chargeback and your provincial consumer protection office in Canada. Official Cleaner Guru legal and subscription pages: Terms & Conditions and Subscription Terms. For user experience reports, see the Cleaner Guru pages on Trustpilot (Canada) and JustUseApp.

Address

Cleaning Guru Inc
4220 E Los Angeles Ave #101
Simi Valley, CA 93063
(Use standard mail or certified letter/raccomandata A/R for written cancellation; no Canadian postal address was identified.)