Cancellation service N°1 in Japan
Contract number:
To the attention of:
Cancellation Department – Clip Studio Paint
Pacific Marks Shinjuku Parkside 2F, 4‑15‑7 Nishi‑Shinjuku
160‑0023 Shinjuku‑ku, Tokyo
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Clip Studio Paint service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
18/01/2026
Cancellation Clip Studio Paint: Easy Method
What is Clip Studio Paint
Clip Studio Paint is a professional illustration, manga and animation application used on Windows, macOS, iPad and mobile devices. It is offered as perpetual one‑time licenses (single purchase) and as recurring usage plans (monthly or annual subscriptions) with different feature tiers (PRO and EX).
How to cancel Clip Studio Paint
- App Store (iPad/iPhone): Open the App Store on your device, tap your profile, go to Subscriptions, locate Clip Studio Paint and choose Cancel Subscription. Cancellation will take effect at the next scheduled renewal and you retain access until then; no immediate cancellations or refunds from the vendor once the order is complete.
- Google Play Store (Android): Open Google Play, tap your profile, go to Payments & subscriptions → Subscriptions, select Clip Studio Paint and unsubscribe. Cancellation takes effect at the next billing cycle; canceled plans are not eligible for refunds.
- Galaxy Store (Samsung): Manage subscriptions through your Samsung account/Galaxy Store app and unsubscribe there. Unsubscribing prevents the next charge; refunds are not provided by the vendor for Galaxy Store orders.
- Web / Clip Studio store (Windows/macOS purchases): Sign in to your Clip Studio account, open the My Plans (or Account / Billing) screen and cancel the plan from there. Cancellation applies from the next renewal; Clip Studio’s policy does not provide refunds once the order is complete.
- One‑time purchase (perpetual license): Perpetual licenses are delivered immediately and cannot be canceled, refunded or changed in grade after purchase.
What happens when you cancel
When you cancel a subscription, your access to subscription features continues until the end of the current paid period; the cancellation prevents the service from renewing. Cancel requests made through app stores must be handled through those stores (Apple, Google, Samsung) and take effect at the next renewal. For web purchases, cancelling via the Clip Studio “My Plans” screen also takes effect at next renewal. The vendor’s stated policy is that no immediate refunds or early terminations are granted once an order is complete.
Will I get a refund?
Clip Studio’s official policy is that refunds are generally not available for monthly or annual usage plans bought through the Clip Studio store, Windows or macOS purchases. Plans bought via Google Play and Galaxy Store are likewise not eligible for refunds according to the vendor. Perpetual one‑time licenses cannot be canceled, refunded or downgraded after issuance. Independent app‑store refund allowances (for example, Apple or Google handling exceptional refund requests) are separate processes and not guaranteed by the vendor.
Clip Studio Paint plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| EX Single-Device Monthly | ≈ C$12.59 | Monthly | Full EX features on one device |
| EX Single-Device Annual | ≈ C$107.78 | Annual | Full EX features on one device, saves you 3 months |
| PRO Single-Device Monthly | ≈ C$6.29 | Monthly | PRO features on one device |
| PRO Single-Device Annual | ≈ C$37.78 | Annual | PRO features on one device, saves ~5 months |
| iPad App Store PRO Monthly | C$6.49 | Monthly | PRO via iPad App Store |
| iPad App Store EX Monthly | C$12.49 | Monthly | EX via iPad App Store |
| iPad App Store PRO Annual | C$38.90 | Annual | PRO via iPad App Store |
Prices shown reflect vendor listings and currency conversions (USD→CAD ~1.40). App Store prices on iPad are listed directly in CAD where applicable.
Your consumer rights in Canada
In Canada there is generally no automatic statutory 14‑day “cooling‑off” right for digitally delivered subscription services unless the vendor explicitly offers it or provincial law provides a specific right. Clip Studio Paint’s published policies do not promise a 14‑day refund or cancellation right - refunds are generally disallowed after purchase across platforms. Standard consumer protections for defective goods or services may still apply under provincial consumer protection or sale-of-goods laws, but these are separate from Clip Studio’s stated refund policy.
Customer experiences
Many users praise Clip Studio Paint’s natural-feeling brushes, customization options, and overall value compared with alternatives. Users often highlight strong drawing features, vector layers and extensive asset libraries. At the same time, negative reports commonly mention confusion over subscriptions, difficulty canceling or obtaining refunds, unexpected charges, and issues with the licensing system (e.g., trial-license complications or trouble removing payment methods). Some users also find the interface complex or encounter performance limitations with advanced features like animation.
Documentation checklist
- Account email and username, order ID or receipt, purchase date and platform (App Store / Google Play / Galaxy Store / Clip Studio web), screenshots of receipts and subscription status, any support correspondence, and proof of delivery/registered mail if you send written notice.
Common mistakes
Users often delete the app but forget to cancel the subscription in the App Store, Google Play or Galaxy Store; deleting an app does not stop recurring billing. Another common error is trying to cancel a store‑managed subscription directly through the Clip Studio website when that subscription was purchased through an app store - platform subscriptions must be canceled through the originating store. Expecting an automatic refund or immediate termination after cancelling is another frequent misunderstanding: cancellations typically stop future billing but let you use the service until the current paid period ends.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| App Store (iPad/iPhone) | No refund from vendor; Apple refund requests handled separately | Moderate - cancel via Apple subscriptions |
| Google Play Store | No refunds (vendor policy); Google handles exceptional requests separately | Moderate - cancel via Google Play subscriptions |
| Galaxy Store (Samsung) | No refunds from vendor for monthly plans | Moderate - cancel via Samsung/Galaxy Store |
| Web / Clip Studio store (Windows/macOS) | No refunds once order is complete | Low - Moderate - cancel via My Plans on Clip Studio account |
| One‑time purchase / Perpetual license | No cancellation or refunds once license issued | High - effectively not refundable or changeable |
After cancelling
After you cancel, confirm the subscription status in the store or in your Clip Studio “My Plans” screen and keep screenshots or emails that show the cancellation confirmation. If you believe you were charged in error, contact the platform (Apple, Google, Samsung) first for billing disputes and provide receipts. For Clip Studio account or web store inquiries, use the official support channels listed below.
Helpful links: Clip Studio Paint - official site, Clip Studio Support, Apple - manage subscriptions, Google Play - manage subscriptions, Samsung Galaxy Store. If you need to send a written notice or keep proof of delivery for disputes, consider sending registered mail (raccomandata) to the vendor address below.
Address
Pacific Marks Shinjuku Parkside 2F, 4‑15‑7 Nishi‑Shinjuku, Shinjuku‑ku, Tokyo 160‑0023, Japan