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I hereby notify you of my decision to terminate the contract relating to the Cronometer service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Cronometer: Easy Method
What is Cronometer
Cronometer is a nutrition-tracking app and web service that records calories, macronutrients and micronutrients, and offers premium features (Cronometer Gold) such as advanced charts and item repeats. It is used by people tracking detailed nutrition data and is Canadian‑based.
How to cancel Cronometer
- Web: Log in at cronometer.com → More tab → Account → Subscriptions → select “Do Not Auto‑Renew.”
- iOS (App Store): On iPhone/iPad, open Settings → tap your Apple ID → Media & Purchases → Subscriptions → select Cronometer → Cancel subscription from there.
- Android (Google Play): Open the Google Play app → tap your profile icon → Payments & subscriptions → Subscriptions → choose Cronometer → Cancel subscription.
- By letter: You can also send written cancellation by registered mail (raccomandata A/R) to Cronometer’s Canadian address (see Address section below). Keep proof of posting and tracking number.
What happens when you cancel
When you cancel a recurring Cronometer subscription, cancellation generally prevents future renewals but does not automatically delete your account or past data. You will typically retain access to any paid features until the end of the current paid period. Your profile, logs and data remain in your account unless you delete them separately.
Will I get a refund?
Cronometer’s Terms of Service state that fees for Premium Services are non‑refundable on cancellation or termination except potentially on a case‑by‑case basis if you request a refund. The Terms also say you have a right to cancel recurring arrangements in writing within seven (7) calendar days of entering into them and receive a full refund within thirty (30) days - however, if you have accessed, downloaded, installed or used the services, that withdrawal right is lost and fees become non‑refundable. In practice, refunds are not guaranteed; if you believe you qualify for a refund (for example under the 7‑day rule and you have not used the service), contact Cronometer support with proof of purchase and cancellation request.
Cronometer plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Gold Monthly (via App Store, recurring) | C$69.99 (reported by user) | Annual (reported/renewal) | Cronometer Gold premium features via App Store |
| Gold Annual (new subscription via App Store) | C$84.99 (reported by user) | Annual | Cronometer Gold premium features via App Store |
Official Cronometer pricing on the website is displayed in USD (for example, US$10.99/month or US$79.99/year); some Canadian users report being billed in CAD (roughly C$69.99 - C$84.99) depending on App Store region and exchange rates. Exact amounts may vary with store settings and currency conversion.
Your consumer rights in Canada
According to Cronometer’s Terms of Service, you may cancel recurring arrangements in writing within seven (7) calendar days of entering into them and request a full refund within thirty (30) days - provided you have not accessed, downloaded, installed or used the services. If you have used the service, the Terms state that fees are non‑refundable and cancellation will only prevent future renewals. These are contractual terms; provincial consumer protection laws can vary and may provide additional rights depending on your province. If you believe an advertised refund or cancellation right has not been honoured, keep records and consider contacting your provincial consumer protection office for guidance.
Customer experiences
Users praise Cronometer for detailed and accurate micro‑nutrient tracking, and many value Gold features such as repeat items and advanced charts that improve consistency and motivation. Being Canadian‑based is noted positively by some users. On the other hand, negative feedback commonly mentions intrusive or frequent ads in the free version, occasional slowness in the app or web experience, gaps in certain restaurant or Canadian food entries, and user interface annoyances such as unit handling. Reviews are mixed but consistently highlight depth of nutrition data as the app’s core strength.
Documentation checklist
- Account email and username, purchase receipt or App Store/Google Play invoice, subscription start and renewal dates, and the store used (App Store / Google Play / Web).
- Screenshots of subscription status and receipts, confirmation of cancellation (if received), and any correspondence with Cronometer support.
- Registered mail tracking number and copy of the cancellation letter if you send one by post.
Common mistakes
Common mistakes include cancelling in the wrong place (for example cancelling the app instead of the subscription in the App Store or Google Play), assuming cancellation equals refund, and not saving proof of cancellation or receipts. Another frequent issue is continuing to be billed because auto‑renewal wasn’t disabled in the correct account/store - double‑check which platform (web, Apple, or Google) processed the original purchase. If you accessed the premium features before cancelling, expect that a refund is unlikely under Cronometer’s stated policy.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web (cronometer.com account) | Refund unlikely; possible case‑by‑case or if within 7‑day unused withdrawal | Easy (disable auto‑renew in Account → Subscriptions) |
| iOS (App Store) | Refund handled by Apple/Cronometer policies; Cronometer states refunds are case‑by‑case / 7‑day rule applies if unused | Easy (cancel in Apple ID → Subscriptions) |
| Android (Google Play) | Refund handled by Google/Cronometer policies; Cronometer states refunds are case‑by‑case / 7‑day rule applies if unused | Easy (cancel in Play Store → Subscriptions) |
| Registered letter to Cronometer (recorded delivery) | Refund unlikely; may support a written 7‑day cancellation claim if unused | Moderate (requires mailing, proof of posting and tracking) |
After cancelling
After you cancel, keep your confirmation and receipts, and verify that auto‑renewal is disabled in the store that sold the subscription. If you need support or want to request a refund, contact Cronometer support and include copies of receipts and cancellation proof. Helpful resources: Cronometer main site cronometer.com, Apple support on managing subscriptions Apple subscriptions, Google Play help on subscriptions Google Play subscriptions, and Cronometer’s Terms of Service Terms of Service. Export your data from the app/web if you want a local copy before removing your account.
Address
Cronometer Software Inc., 413 2nd St. W. - PO Box 3270, Revelstoke, BC V0E 2S0, Canada