Cancellation service N°1 in United Kingdom
Contract number:
To the attention of:
Cancellation Department – Crunchnetic Ltd
35‑37 Ludgate Hill
EC4M 7JN London
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Crunchnetic Ltd service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
16/01/2026
Cancellation Crunchnetic Ltd: Easy Method
What is Crunchnetic Ltd
Overview
Crunchnetic Ltd is a company referenced in users’ billing descriptions and in third‑party integrations (notably Kinetic Mobi). Publicly available information about Crunchnetic’s own cancellation and refund policies is limited or not clearly published, and some services appear to be delivered or licensed via third parties.
Because the company’s online terms are sparse, some users must rely on app store, payment provider, or third‑party terms (for example, Kinetic Mobi) when cancelling or seeking refunds.
How to cancel Crunchnetic Ltd
- If you subscribed via the App Store (Apple): open your Apple ID subscriptions and cancel there; request an Apple refund if necessary via Apple Support - report a problem.
- If you subscribed via Google Play: cancel the subscription in Google Play subscriptions and request a refund via Google Play Help.
- If you paid through PayPal or the service is billed via a PayPal agreement (Kinetic Mobi cases): cancel the recurring payment in your PayPal settings and open a dispute or contact PayPal support at PayPal subscriptions help.
- If you signed up on the web and the contract references Kinetic Mobi: check the Kinetic Mobi terms for the 14‑day opt‑out and contact their customer service (or Crunchnetic support) to request cancellation and any applicable refund.
- If you prefer a formal written cancellation: send a registered letter (raccomandata A/R) to Crunchnetic’s registered office with your full name, account details, transaction IDs, date of subscription and a clear statement that you are cancelling the service and requesting confirmation.
- If charges are unauthorized: contact your bank or card issuer immediately to dispute the charge and consider requesting a chargeback in parallel with contacting Crunchnetic or the platform provider.
What happens when you cancel
When you cancel via an app store, Google Play or PayPal, access typically continues until the end of the paid billing period unless the platform’s terms say otherwise. If the service was provided through a third party (for example Kinetic Mobi), the contract terms of that third party will determine access and post‑cancellation obligations.
Cancellation does not automatically remove personal data; privacy and data retention are governed by the company’s privacy policy or the third party’s policy. You should request confirmation of cancellation in writing and ask for information on data deletion if required.
Will I get a refund?
No clear, company‑wide refund policy is published on Crunchnetic Ltd’s own website. Where Kinetic Mobi terms apply, those terms include a specific 14‑day right allowing refund of charges for the initial two weeks if you opt out within 14 days of entry. Outside that narrow context, refunds are uncertain and depend on which platform or third party processed the payment.
If you subscribed through Apple or Google, those stores control refunds for in‑app subscriptions and may grant refunds at their discretion. If you believe a charge is unauthorized, your payment provider or bank may reverse the charge through a dispute or chargeback process.
Crunchnetic Ltd plans and pricing
| Plan | Price (CAD) |
|---|---|
| Subscription / Service | Varies |
Your consumer rights in Canada
Under Canadian consumer protection law, you may have cooling‑off rights or other statutory protections depending on the province and the nature of the digital service. Rights can include a short cooling‑off period, rights against unfair business practices, and remedies for unauthorized charges. The exact protections vary by province and by how the contract was formed (direct with Crunchnetic, via an app store, or via a third party such as Kinetic Mobi).
If you encounter unauthorized charges or a refusal to refund where you believe one is due, you have recourse through your payment provider (bank, card issuer, PayPal) and through provincial consumer protection offices. The federal Financial Consumer Agency of Canada also provides guidance on payment disputes and consumer rights.
Customer experiences
User reports are mixed. Some customers and reviewers recognise Crunchnetic Ltd charges as legitimate and note the company’s website and some trust indicators (for example a medium‑risk score on third‑party review sites). At the same time, multiple reports exist of unrecognized or unauthorized charges labelled “Crunchnetic Ltd,” which has generated complaints and calls to dispute charges with banks or platforms.
The limited clarity of Crunchnetic’s own refund and cancellation information contributes to inconsistent outcomes when users try to cancel or secure refunds.
Documentation checklist
- Receipt(s) or order confirmation emails; app store order IDs; PayPal transaction IDs; screenshots of the charge as it appears on your statement; account username or email used with the service; dates of charge and attempted cancellation; copies of any messages or emails to/from Crunchnetic or third parties; bank or card statement lines showing the charge; any cancellation confirmations.
Common mistakes
Common errors include assuming a single universal refund policy applies, cancelling only in an app but not stopping the underlying payment agreement (e.g., leaving a PayPal billing agreement active), and failing to keep transaction IDs and screenshots. Another frequent mistake is not escalating an unauthorized charge promptly with the bank or card issuer - delays can limit the available chargeback window. Finally, sending informal emails instead of a registered cancellation letter where formal notice is required can result in delayed or ignored requests.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| App Store (Apple) | Depends on Apple’s refund decision; Apple controls refunds | Low to Medium |
| Google Play | Depends on Google Play policies; refunds handled by Google | Low to Medium |
| Web / Kinetic Mobi (via PayPal) | 14‑day refund for first two weeks may apply under Kinetic Mobi terms; otherwise depends on payment provider | Medium |
| Registered letter to Crunchnetic Ltd (formal notice) | May not guarantee refund but provides formal evidence of cancellation request | Medium to High |
After cancelling
After you cancel, confirm you receive written confirmation (email or letter) and keep that confirmation with your documentation. Monitor bank and card statements for any continued or recurring charges and, if you see unauthorized activity, contact your bank or card issuer immediately to open a dispute or chargeback.
Helpful resources: Government of Canada consumer information at Government of Canada - Consumer protection, Financial Consumer Agency of Canada at FCAC, Apple refunds at Apple Support, Google Play refunds at Google Play Help, and PayPal subscription help at PayPal Help.
Address
For formal cancellation letters (registered mail / raccomandata A/R) send to Crunchnetic Ltd at their registered office:
Crunchnetic Ltd
35‑37 Ludgate Hill
London EC4M 7JN
England