Cancellation Deepart: Easy Method

What is Deepart

Deepart refers to a set of services from Deep Art AI GmbH that apply AI-powered artistic effects to images. The brand includes a print-on-demand service (DeeplyArt) for ordering physical prints and merchandise, and Deep Art Effects (also referred to as Deep Art AI) which provides desktop/web and mobile subscription access to image-transforming AI features.

How to cancel Deepart

• DeeplyArt (print-on-demand): Sign in, open your Billing page on the DeeplyArt website and cancel the membership subscription there. Cancellation takes effect at the end of the current billing period; you will not receive a refund for the current period.
• Deep Art Effects (web / desktop store): Sign in at deep.com, go to your profile and select manage-subscription; cancel at least 24 hours before the renewal to avoid being charged for the next period. No refunds for fees already paid.
• Deep Art Effects (mobile/App Store or Google Play): Cancel directly through the Apple App Store or Google Play subscription management for the account used to subscribe; refunds and any follow-up are handled by Apple or Google.
• Optional postal notice: For added proof, you may send a written cancellation or dispute notice by registered mail (raccomandata A/R) to the company address: Deep Art AI GmbH, Kriegsstrasse 82, 76133 Karlsruhe, Germany. Keep the registered-mail receipt as delivery confirmation.

What happens when you cancel

When you cancel a membership or subscription, cancellation normally prevents future renewals but does not typically terminate access immediately; you usually retain access until the end of the paid subscription period. For web/desktop subscriptions, cancellation is effective according to the site’s billing rules (for Deep Art Effects, cancel at least 24 hours before renewal to avoid being charged). For app-store subscriptions the effective date follows Apple’s or Google’s subscription rules. After cancellation you should keep copies of correspondence, receipts and any cancellation confirmation. If you used a mobile app purchase, billing and access are controlled by the Apple or Google accounts used to subscribe.

Will I get a refund?

DeeplyArt (print-on-demand): Membership subscription periods are non-refundable. Refunds or returns for physical items are not provided except for verified quality issues; you must provide photo evidence and report quality issues within 30 days of shipment to request remediation or replacement.

Deep Art Effects (Deep Art AI): Refunds depend on where you purchased. Desktop/web purchases are reviewed according to the store or site policy (no automatic refund for fees already paid after cancellation). App-store purchases and refunds are handled by Apple or Google and follow their refund policies; contact them directly for refund requests.

Deepart plans and pricing

Your consumer rights in Canada

Under Canadian federal and provincial consumer protection laws, some remote sales of digital or membership services may include a short "cooling off" right (commonly two days) depending on the province and circumstances. Provinces such as Ontario and Quebec have consumer protection rules that require clear disclosure of cancellation terms and may require that memberships be cancellable; in some jurisdictions prorated refunds for unused portions may be required. These are general guidelines and not specific legal advice for Deepart; if you believe your statutory rights have been breached, contact your provincial consumer protection office or seek legal advice.

Customer experiences

Users report a mix of positive and negative experiences. Positive feedback highlights prompt and professional customer support and helpful responses for license transfers or technical assistance. Negative reports include frequent and aggressive upgrade pop-ups interrupting free trials, confusion or frustration about recurring charges when buyers expected one-time purchases, difficulty finding cancellation options, and delays or poor handling of technical issues such as stalled uploads. Some reviewers described unsatisfactory or inappropriate support messages; examples and user comments are visible on review pages such as ca.trustpilot.com.

Documentation checklist

• Account email and username; subscription ID or order number; proof of purchase (receipt or transaction record); billing statement showing the charge; screenshots showing subscription settings or pop-ups; for print quality claims, dated photos of the received item; timestamps of requests or correspondence; registered-mail (raccomandata A/R) receipt if you send a postal notice; any response from support.

Common mistakes

Many customers try to cancel in the wrong place - for example, attempting to cancel an App Store or Google Play subscription through the Deep Art website instead of via their Apple or Google account - and then get charged again. Another frequent mistake is missing the cancellation window (Deep Art Effects web requests cancellation at least 24 hours before renewal), which results in the next period being billed. Customers sometimes assume cancellation automatically entitles them to refunds for already-paid periods; in most Deepart cases subscriptions are non-refundable for the current period. Finally, not keeping evidence (receipts, screenshots, or registered-mail proof) makes disputes harder to resolve.

Comparative recap

After cancelling

After you cancel, keep copies of the cancellation confirmation, receipts and any correspondence. If you purchased via the Apple App Store or Google Play, use Apple or Google support to request refunds or dispute charges: Apple Support (Canada) and Google Play Help. For web/desktop account management visit your profile at deep.com and the Billing page on the DeeplyArt site. If you want delivery confirmation for a written notice, send a registered-mail (raccomandata A/R) to the company address and retain the postal receipt as proof.

Address

Deep Art AI GmbH
Kriegsstrasse 82
76133 Karlsruhe
Germany