Cancel Deepart: Easy Method

What is Deepart

Overview

Deepart (Deep Art Effects) is software and mobile apps that transform photos and videos with AI-driven art filters. It is available as a desktop/web product and as mobile apps (e.g. SpaceArt / DeepArt on app stores).

Main features

Features typically include many art filters, video processing, subscription plans, and one-time licences for desktop/web use. Mobile app versions often use in-app subscriptions or coin packs for usage.

How to cancel Deepart

Desktop/web purchases

• Find your order number and purchase receipt from the email you received at purchase.
• Email [email protected] with your order number and a short cancellation request.
• State whether the purchase was a subscription or one-time licence and request confirmation of cancellation.
• Follow any additional instructions the support team provides; cancellations are handled according to the store policy listed in the Help Center.

Mobile purchases (App Store / Google Play)

• Open your Apple or Google account purchase history to cancel subscriptions directly in the store.
• For refunds, use Apple’s or Google Play’s refund request processes - the app developer does not process these directly.
• If you need help, collect purchase receipts and then follow the store’s support/refund flow (Apple or Google Play).

What happens when you cancel

Access and renewals

Cancellation stops future automatic renewals for subscriptions; it does not necessarily remove access immediately. Access and end dates depend on the purchase type and store policies.

Data, licences and account

Account data and settings may remain in your Deepart account after cancellation. One-time licences typically remain usable, but confirm licence status with support if unsure.

Will I get a refund?

Refund process by platform

Desktop store purchases: request a review by contacting [email protected]; refunds are processed according to the store policy.

Mobile purchases: refunds must be requested from Apple or Google through their store interfaces; Deep Art Effects does not directly manage these refunds.

NZ law and exceptions

New Zealand does not provide a general 14-day cooling-off right for digital content. Refunds for change of mind are not guaranteed.

• If the digital content is faulty or not as described, the Consumer Guarantees Act (CGA) may allow remedies such as repair, replacement, or refund.
• Collect evidence of faults (screenshots, timestamps, error messages) when making a CGA claim.

Deepart plans and pricing

Pricing summary

Below are representative prices and plans based on available listings. Exact NZD amounts may vary with exchange rates and store listings.

Plans table

Your consumer rights in New Zealand

Digital content rules

Digital content and services generally do not have a 14-day cooling-off right in New Zealand. That means change-of-mind refunds are not automatic for downloads or streamed services.

Remedies under the Consumer Guarantees Act

• The Consumer Guarantees Act requires that services be of acceptable quality, fit for purpose and match their description.
• If Deepart is faulty or does not perform as advertised, you may seek repair, replacement or refund under the CGA.
• Document faults and communicate them promptly to support or your payment provider when claiming a remedy.

Customer experiences

Positive feedback

• Users praise responsive and helpful customer support in some cases, for example for license transfers. See reviews on Trustpilot: Deep Art Effects on Trustpilot NZ.
• Creative users appreciate the app’s flexibility to customise and develop filters and artistic outputs.

Common complaints

• Some users report unexpected recurring charges after supposedly one-off or lifetime purchases, and difficulty cancelling those charges.
• Others describe intrusive upsell pop-ups during trials and delays or slow responses from support for technical issues such as uploads or video processing.

Documentation checklist

What to gather

• Order number and purchase receipt (email or store receipt).
• Date of purchase and payment method (card, PayPal, Apple ID, Google account).
• Screenshots of subscription status, billing entries, and any error messages.
• Correspondence with support (emails, ticket numbers) and timestamps.

How to present it

• Keep records in one place (folder or PDF) to attach to a support email or store refund request.
• Clearly state the requested remedy (cancel subscription, refund, or technical fix) and include concise facts and evidence.

Common mistakes

Mistakes when cancelling

Attempting to cancel a mobile subscription via the app rather than through Apple or Google Play is a frequent error. Mobile subscriptions must be cancelled in the store where they were purchased.

Another common mistake is not keeping the order number or receipt, which slows support verification.

Mistakes when requesting refunds

Assuming a 14-day automatic refund right for digital content in New Zealand can lead to disappointment; digital services are treated differently under local law.

Also, not providing evidence of fault or poor performance makes a CGA claim harder to substantiate.

Comparative recap

At a glance

Notes

Always check the receipt and the exact purchase channel before contacting support. The route for cancellation and refund depends on whether the purchase was made directly via desktop/web or through an app store.

After cancelling

Follow-up actions

• Save email confirmation of cancellation and any ticket numbers from support.
• Monitor bank or card statements for any continued charges and report them promptly to your bank and to Deep Art Effects support.
• Export any creative work you want to keep from your account before any access expiry.

Useful links

• Email Deep Art Effects support
• Deep Art Effects official website
• Trustpilot NZ reviews
• Apple Report a Problem (refunds)
• Google Play refunds & subscriptions

Address

Postal address

No postal cancellation address in New Zealand was identified for Deepart. If you require a mailing address, request one from support via email.

Support contact

Primary contact for cancellations and support: [email protected].

For mobile purchases and refunds, contact the store where you bought the subscription (Apple or Google Play) using the links above.