Cancellation Dofasting: Easy Method

What is Dofasting

Dofasting is a subscription-based app and web service that provides tools for intermittent fasting, tracking progress, and related coaching features. It is offered as a web subscription at dofasting.com and as mobile app purchases through the Apple App Store and Google Play.

How to cancel Dofasting

• Website subscription: sign in at dofasting.com, go to your account/subscription settings and cancel there. See the official guide at DoFasting help - Cancel the app subscription.
• Apple App Store purchases: cancel directly through your Apple ID subscriptions in the App Store or follow Apple’s cancellation instructions; App Store purchases cannot be cancelled from the DoFasting website. See DoFasting help for reference.
• Google Play purchases: cancel via Google Play’s subscriptions area or follow Google’s cancellation process; these subscriptions cannot be cancelled from the DoFasting website. See DoFasting help for reference.
• Important: deleting the app or your DoFasting account does not cancel a paid subscription - you must cancel through the platform where you bought the subscription.

What happens when you cancel

When you cancel a subscription, you generally retain access to premium features until the end of the current billing period; cancellation prevents automatic renewal. If you cancel a website subscription, the account remains but will revert to free features after the paid period ends. If you cancel through Apple or Google Play, the platform controls access and renewal. Your account data (profile, history, logs) is usually retained unless you request account deletion - deleting the account may not stop recurring payments, so always cancel subscriptions through the correct store before deleting an account.

Will I get a refund?

Refunds depend on where you purchased the subscription and DoFasting’s stated policies. Website purchases: DoFasting’s policy requires you to contact support within 14 days of purchase and may require visual proof of faulty digital content for a refund; otherwise refunds are generally not guaranteed. App Store purchases: refunds must be requested through Apple’s refund process. Google Play purchases: refunds must be requested through Google Play’s refund process. Deleting an account or cancelling does not automatically create refund rights - follow the platform-specific refund channels and DoFasting’s 14-day fault-based requirement for website refunds.

Dofasting plans and pricing

Your consumer rights in Canada

Canadian consumer protection can provide stronger rights than a supplier’s posted policy. Many provinces provide a cooling-off or withdrawal period for certain digital contracts and protect consumers from unfair terms, including unclear automatic renewal practices. Businesses must obtain clear consent for recurring charges and should give advance notice of renewals. App-store purchases follow the platforms’ rules, and remedies may be pursued through Apple or Google’s refund processes. If you believe DoFasting’s terms conflict with provincial consumer protection law, you may contact your provincial consumer protection office for guidance.

Customer experiences

User reviews are mixed. Positive feedback highlights ease of tracking intermittent fasting, a motivating interface, and reported weight-loss success. Negative reports include unexpected recurring charges after trial cancellations, difficulty cancelling, slow or unsatisfactory customer support, and denial of refunds even when users say they cancelled during trials. Several users emphasize that deleting the app did not stop billing, reinforcing the need to cancel through the correct platform.

Documentation checklist

• Proof of purchase (receipt, order confirmation, or transaction ID)
• Screenshots showing active subscription and billing transactions
• Screenshot or copy of cancellation attempt or confirmation (if available)
• Email correspondence with support, dates and message contents
• Date you first subscribed and date you requested cancellation

Common mistakes

Common errors include deleting the app or account before cancelling the subscription (this does not stop billing), cancelling in the wrong place (e.g., trying to cancel an App Store purchase from the website), and failing to keep receipts or cancellation confirmations. Another frequent issue is waiting too long to request a website refund - DoFasting’s stated policy requires contact within 14 days and proof of faulty digital content for a possible refund; missing that window reduces options.

Comparative recap

After cancelling

After you cancel, keep your confirmation or screenshot showing cancellation and monitor bank or card statements for any unexpected charges. If you purchased via Apple or Google and a charge appears after cancellation, contact Apple or Google Play support first since they control those subscriptions. For website purchases, contact DoFasting support with your documentation, referencing the 14‑day refund window if applicable. Helpful links: cancellation help at DoFasting - Cancel the app subscription, refund policy at DoFasting - Refund policy, and general conditions at DoFasting - General conditions.

Address

For correspondence related to cancellations or disputes you may use the company address: 315 Montgomery Street, San Francisco, California 94104, USA. It is recommended to send formal letters by registered mail to obtain delivery confirmation.