Cancellation Easy Life: Simple Process

What is Easy Life

Overview

Easy Life is a brand that offers an “everything at once” app experience with premium subscription options and one‑time purchases. There is limited verified public information about an Easy Life entity specifically operating in Canada; available listings show in‑app purchase options on the Canadian App Store but no Canada‑specific cancellation or refund policy was found.

How to cancel Easy Life

• Because no Canada‑specific cancellation process was verified, try the channel you used to subscribe:
  • Apple App Store: Open Settings > your name > Subscriptions on your iPhone/iPad or use Apple’s subscription support page. Follow the steps to cancel and keep a screenshot of confirmation.
  • Google Play: Open the Google Play app > Profile > Payments & subscriptions > Subscriptions or see Google Play’s help page. Cancel there and save confirmation screenshots.
  • In‑app or web purchase: If you subscribed inside the app or on a website, look for an account or subscription section in the app or website, use any provided “manage subscription” option, and keep copies of confirmation and timestamps.
  • Contact the seller: If you cannot cancel via app store or in‑app settings, contact Easy Life support using any contact form or email you can find on the site or app and request immediate cancellation in writing; save all replies.
  • Registered letter (recommended when other channels fail): Send a registered letter with avviso di ricevimento (A/R) to the company legal address - Easy Life Group, Via Bartolo da Sassoferrato 9, 00187 Roma, RM, Italy - stating your account details, request to terminate the subscription immediately, and ask for written confirmation and any applicable refund. Keep postal proof of delivery and a copy of the letter.
  • Follow up: After cancelling, monitor bank and card statements for any continuing charges and keep evidence of the cancellation attempt.

What happens when you cancel

Outcomes depend on how you subscribed. If you cancel an App Store or Google Play subscription, those platforms typically stop future renewals but allow access until the current paid period ends. If you cancel directly with the merchant, timing varies - some merchants stop immediately while others stop at period end. Easy Life’s specific data‑retention or account‑deletion rules were not located; export or copy any personal data or purchase receipts you need before cancelling and save confirmation of cancellation for future disputes.

Will I get a refund?

No Canada‑specific refund policy for Easy Life was found. For purchases through Apple or Google, refunds are subject to Apple/Google review and their respective refund procedures. For direct/seller purchases, refunds depend on the merchant’s terms and the circumstances. Under Canadian law, refunds may be available for defective, misdescribed, or non‑delivered goods or services; however, outcomes are case‑by‑case. If you believe charges are unauthorized, contact your card issuer promptly to request a dispute or chargeback and provide documentation of attempts to cancel.

Easy Life plans and pricing

Your consumer rights in Canada

There was no Easy Life‑specific guidance for Canadian consumers; rely on general Canadian consumer protection and competition rules. Merchants must not make false or misleading representations under the Competition Act, and provincial consumer protection laws set standards for contractual terms, refunds for misdescribed or non‑delivered goods, and unfair practices. If you suspect fraud or unauthorized charges, contact your financial institution for a chargeback, report to the Canadian Anti‑Fraud Centre, and consider contacting your provincial consumer protection office for advice. Keep clear records of communications and evidence to support any complaint.

Customer experiences

Searches found no positive reviews for Easy Life (Canada) on Trustpilot or ProductReview Canada. Numerous older and recent complaints on Trustpilot and Sitejabber reference unauthorized recurring charges, difficulty obtaining refunds, poor customer service, and problems with deliveries or services. Some complaints allege consumers - especially older adults - were enrolled in recurring “rewards club” subscriptions without clear consent. These patterns do not prove every case but suggest exercising caution and documenting all interactions if you subscribe.

Documentation checklist

• Account email/username and full name used for the subscription
• Order, transaction, or receipt numbers (App Store/Google Play purchase receipts included)
• Screenshots of subscription pages, cancellation confirmations, and in‑app settings
• Bank or card statements showing the disputed charges
• Copies of all correspondence with the merchant and any support ticket numbers
• Proof of registered mail (tracking and avviso di ricevimento) if you send a letter to the legal address

Common mistakes

Common pitfalls include assuming the merchant cancelled your subscription without receiving written confirmation, cancelling the app but not the subscription in the App Store/Google Play settings, waiting too long to dispute unauthorized charges with your card issuer, and failing to keep screenshots and receipts. For example, cancelling an app on your phone does not always cancel the App Store subscription - customers need to cancel subscriptions in the store’s subscription manager and keep the confirmation.

Comparative recap

After cancelling

After you cancel, monitor your bank and card statements for at least two billing cycles to ensure charges have stopped. If you see continued charges, contact your card issuer immediately to open a dispute and provide the documentation checklist items. For self‑help resources and to request platform refunds, use Apple’s subscription help (Apple subscriptions) and refund pages, and Google Play’s subscription and refund pages (Google subscriptions, Google refunds). For consumer protection guidance and to report suspected fraud in Canada, see the Competition Bureau (competitionbureau.gc.ca) and the Canadian Anti‑Fraud Centre (antifraudcentre‑centreantifraude.ca).

Address

Easy Life Group
Via Bartolo da Sassoferrato 9, 00187 Roma, RM, Italy