Cancellation service N°1 in Canada
Contract number:
To the attention of:
Cancellation Department – Everbee
2180 2nd Ave
Y1A 5N6 Whitehorse
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Everbee service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
17/01/2026
Cancellation Everbee: Easy Method
What is Everbee
1. Overview
Everbee is a SaaS tool and marketplace-focused product designed to help sellers research product demand, analyze competitors, and manage an online storefront (EverBee Store). It offers account-based subscriptions (monthly, annual, lifetime) and a dashboarded Store experience for merchants.
2. How to cancel Everbee
- Cancel via web (EverBee account): Sign in to your EverBee account, go to Account → Profile and click “Cancel Subscription.” Once requested, you will not be charged again and the subscription remains active until the end of the current billing cycle. See the Everbee help article: Cancel your subscription.
- Cancel EverBee Store (dashboard): In the Store dashboard use the cancellation button to stop renewal; access continues until the end of the current billing cycle. See: How to cancel your EverBee Store subscription.
- App Store / Google Play: EverBee’s public documentation does not show specific App Store or Google Play cancellation steps - EverBee appears to reference cancellation via its web interface. If you subscribed through Apple or Google, check your App Store / Google Play subscriptions page and your purchase receipts for the billing source, and be prepared to contact Apple/Google if they show the charge origin.
- Registered-mail option: If you prefer a written cancellation, send a signed cancellation letter by registered mail (raccomandata A/R) to Everbee’s service address: 2180 2nd Ave, Whitehorse, YT Y1A5N6. Keep the mail receipt and delivery confirmation.
3. What happens when you cancel
When you request cancellation through your EverBee account or the Store dashboard, you will not be billed again; your access to subscription features remains active until the end of the current billing cycle. Data and feature access may change according to your plan - for example, certain historical data or Business-tier features may no longer be accessible once your plan ends. Cancellation stops future renewals but typically does not delete account data immediately; check your account settings or contact support if you want data removed.
4. Will I get a refund?
EverBee’s stated refund policy guarantees a full refund of your last payment if requested within 3 days of purchase for monthly, annual, or lifetime purchases. For annual subscriptions, prorated refunds are available in some cases - up to a maximum equivalent of 8 months refunded depending on how long into the annual term you cancel. Seasonal or promotional offers may carry different refund terms as specified in those promotions. If you need a refund after the 3‑day window, your options depend on EverBee’s discretion and the specific plan terms; you may also consider a payment provider dispute if you believe billing was improper.
5. Everbee plans and pricing
| Plan | Price | Notes |
|---|---|---|
| Monthly | Varies | Standard recurring monthly billing |
| Annual | Varies | Prepaid yearly; may be eligible for prorated refunds up to 8 months |
| Lifetime | Varies | One-time purchase; 3-day full refund window applies |
| Business / Store | Varies | Dashboard/store management and increased data access |
6. Your consumer rights in Canada
EverBee’s published policy limits guaranteed full refunds to within 3 days of purchase and provides limited prorated refunds for annual plans. Canadian consumer protection law can differ by province, and there is commonly a statutory cooling-off or right of withdrawal for certain digital contracts that can extend up to 14 days where the service has not been made fully available. EverBee’s documents do not explicitly reference Canadian statutory rights. If you believe the published policy conflicts with your local consumer protections, consider consulting your provincial consumer protection office or pursuing a payment dispute through your credit card provider or bank.
7. Customer experiences
Public reviews show a mix of positive and negative experiences. Many users praise Everbee for ease of use and helpful support, noting that research tools and the Store setup are intuitive and useful for launching Etsy shops. At the same time, negative reports focus on billing and refund issues: recurring auto-renewal surprises, difficulty obtaining refunds outside the 3‑day window, unexpected upgrades or multiple charges, and concern about historical data access being moved behind higher-tier plans. These patterns suggest success for many users but a need for careful attention to billing cycles and documentation.
8. Documentation checklist
- Account email and username; purchase date and transaction ID
- Screenshot of subscription page and billing/renewal date
- Receipt or payment proof (credit card statement, PayPal receipt)
- Cancellation confirmation screenshot or confirmation email (if received)
- Registered‑mail receipt and delivery confirmation (if sending a letter)
- Any support correspondence (messages, tickets) related to cancellation/refund
9. Common mistakes
Common errors include waiting beyond EverBee’s 3‑day full‑refund window and assuming refunds will be automatic; many negative reports come from users who missed short program windows. Another frequent mistake is cancelling on the app platform (or assuming App Store/Google Play rules apply) without verifying where the subscription was billed - subscriptions billed directly by EverBee must be cancelled via their web account. Users also sometimes cancel very close to a renewal date and are charged for the next cycle because the cancellation request was processed after billing. Finally, failing to save cancellation confirmation or registered‑mail proof makes disputes harder to resolve.
10. Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web (Account → Profile → Cancel Subscription) | Full refund within 3 days; prorated annual refunds possible per terms | Low - straightforward button cancellation, but timing matters |
| EverBee Store (dashboard cancel) | Stops renewal; refund rules same as account-level purchases (3‑day full refund; prorated for annuals as applicable) | Low - dashboard contains cancellation control; access remains until cycle end |
| App Store / Google Play (if applicable) | No EverBee-published instructions found; refunds handled by Apple/Google policies | Medium to High - dependent on platform procedures and whether EverBee initiated billing |
11. After cancelling
Save the cancellation confirmation and calendar the end date of your billing cycle so you can verify access termination and any post‑cancellation charges. If you want to request a refund, act quickly - EverBee’s policy provides a clear 3‑day window for full refunds and prorated annual refunds in certain cases. For help or disputes, start with EverBee’s support and reference your documentation; if unresolved, consider contacting your card issuer for a chargeback or a provincial consumer protection agency.
Helpful resources: Cancel your subscription, How to cancel your EverBee Store subscription, Everbee refund policy, Everbee terms of service.
12. Address
Send registered-mail (raccomandata A/R) correspondence to:
2180 2nd Ave, Whitehorse, YT Y1A5N6