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I hereby notify you of my decision to terminate the contract relating to the Evernote service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Evernote: Easy Method
What is Evernote
Evernote is a cross‑platform note‑taking and organization service that lets users create, store, and sync notes, images, voice memos and attachments across devices. Plans range from a free tier with basic limits to paid subscriptions that add more storage, devices and advanced features.
How to cancel Evernote
- Web (Credit Card, PayPal, SEPA): Sign in to Evernote Web → Account Settings → Billing → Manage or Cancel plan. Follow the prompts; after cancellation your subscription remains active until the end of the billing cycle and your account will revert to the Free plan when the cycle ends.
- Web (Personal / Professional / legacy plans): Sign in to Evernote Web → Account Settings → Billing → Cancel subscription → Continue to cancel → select a reason. Cancellation is processed and remains active until the cycle end, then the account reverts to Free.
- Apple App Store subscriptions: If you subscribed through Apple (iTunes/App Store), you must cancel via your Apple account or device settings; Evernote cannot cancel App Store subscriptions for you.
- Google Play subscriptions: If you subscribed through Google Play, cancel through the Google Play Store; Evernote cannot cancel Google Play subscriptions directly.
- Registered post (optional): If you prefer a written cancellation, send a signed cancellation letter by registered post to Evernote’s corporate address (see Address section). Keep a copy and tracking/return‑receipt as proof; follow up through your Evernote account or support request to confirm processing.
What happens when you cancel
When you cancel a paid Evernote subscription directly via the website, the subscription stays active until the end of the current billing period. After that date your account reverts to Evernote Free: paid features stop, and any data remains tied to your account but will be subject to Free limits (for example, you may not be able to create new notes if you exceed Free‑plan limits such as the noted threshold of 50 in some legacy examples). Existing notes and attachments remain accessible for download or export.
For subscriptions billed through Apple or Google, cancellation via those stores stops future renewals according to the store’s process; billing and access are governed by the store’s timing and Evernote’s account limits.
Will I get a refund?
Evernote’s stated refund policy for direct (credit card/PayPal/SEPA) payments is: monthly subscriptions - refunds may be available if requested within 20 days of the payment date; annual subscriptions - refunds may be available if requested within 60 days of the payment date. Requests outside those windows are typically not covered by Evernote’s published policy.
Payments made via third‑party app stores (Apple App Store or Google Play) are generally handled by those stores. Evernote may be unable to issue refunds for store‑processed payments; you should request refunds through Apple or Google Play support in those cases. For direct payments, submit a refund request via Evernote’s Accounts and Subscriptions contact options (select “I’d like to request a refund”).
Evernote plans and pricing
| Plan | Price (CAD) | Period | Notes |
|---|---|---|---|
| Personal (legacy) | C$17.99 | Monthly | Legacy Personal plan (2024 - mid‑2025) |
| Personal (legacy) | C$159.99 | Annual | Legacy Personal plan (2024 - mid‑2025) |
| Professional (legacy) | C$22.49 | Monthly | Legacy Professional plan (2024 - mid‑2025) |
| Professional (legacy) | C$209.99 | Annual | Legacy Professional plan (2024 - mid‑2025) |
| Starter (new) | C$17.99 | Monthly | From mid‑2025: up to 1,000 notes, 20 notebooks, 3 devices, 1 GB storage |
| Starter (new) | C$124.90 | Annual | From mid‑2025 |
| Advanced (new) | C$30.99 | Monthly | From mid‑2025: unlimited notes, notebooks, devices, storage |
| Advanced (new) | C$309.99 | Annual | From mid‑2025 |
Your consumer rights in Canada
Canadian consumers retain statutory rights under federal and provincial consumer protection laws. Evernote’s published refund windows (20 days for monthly, 60 days for annual refunds for individual paid services) are the company’s stated policy; where local law provides greater protections, those statutory rights still apply. If you believe Evernote has violated a statutory right or misrepresented refund terms, you may raise the issue with provincial consumer protection agencies or federal consumer services. For guidance on local rights, consult official Government of Canada consumer resources.
Customer experiences
Users report a mix of experiences. Positive feedback highlights Evernote’s reliability as a digital notebook, fast synchronization, offline access and robust note‑taking features including voice, photo and handwritten note support, and useful integrations for teams. Negative reports emphasize difficulties cancelling in some cases, frustration with support response times, problems with third‑party store billing (Apple/Google), unexpected charges, and aggressive upselling or plan changes. Community posts note that cancellations through app stores sometimes require extra steps and that follow‑up may be needed to confirm refunds or stop renewals.
Documentation checklist
- Account email and username; subscription confirmation or receipt (order ID, invoice)
- Payment method used (credit card last four, PayPal ID, Apple/Google transaction ID)
- Date of the most recent charge and billing period
- Screenshots or copies of account Billing page showing plan and renewal date
- Copies of any support correspondence and the cancellation confirmation (if already received)
- Tracking/return receipt if you send a registered post cancellation letter
Common mistakes
Many cancellation problems arise from attempting to cancel in the wrong place: if you subscribed through Apple or Google Play, canceling in Evernote Web will not stop store billings. Another common mistake is not confirming the cancellation flow - follow the Account Settings → Billing prompts to the final confirmation screen and save any confirmation message or email. Users also sometimes miss the refund window: requests submitted after 20 days (monthly) or 60 days (annual) may be denied under Evernote’s policy. Finally, relying only on verbal confirmation or screenshots without saving invoices, transaction IDs or return receipts reduces leverage if you need to escalate.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web (Credit Card / PayPal / SEPA) | Direct refunds possible: monthly requests within 20 days; annual within 60 days (subject to review). | Low - cancel in Account Settings → Billing; submit refund request via Evernote contact if eligible. |
| Web (Personal / Professional / legacy) | Same direct refund windows apply; subscription active until end of billing cycle. | Low - use the account Billing cancellation flow; keep confirmation. |
| Apple App Store | Refunds handled by Apple; contact Apple Support / App Store for refunds. | Higher - must use Apple’s processes; Evernote cannot cancel or refund on your behalf. |
| Google Play | Refunds handled by Google Play; contact Google Play support for refunds. | Higher - must use Google Play’s processes; Evernote cannot cancel or refund on your behalf. |
| Registered post to Evernote corporate address | Refund eligibility follows Evernote’s published policy; refunds must be requested through the appropriate support channel. | Moderate - provides written proof of cancellation but you should still confirm via Account Settings and support. |
After cancelling
After you cancel, verify the Billing page in your Evernote account to confirm the subscription end date and save any cancellation confirmation. If you requested a refund, monitor your payment method for the refund and keep correspondence. For help or to submit a refund request for direct payments, use Evernote support pages or the contact form. For App Store or Google Play subscriptions and refunds, use Apple or Google Play support channels.
Helpful links (general): Evernote Help Center: https://help.evernote.com; Evernote support requests: Submit a request; Apple Support: https://support.apple.com; Google Play Help: https://support.google.com/googleplay; Government of Canada consumer information: https://www.canada.ca/en/services/business/trade/consumer-protection.html.
Address
Primary address for written (registered post) cancellation:
Evernote Corporation
4231 Balboa Avenue, #1008
San Diego, CA 92117
United States
If you prefer alternative contact addresses or updated mailing details, check Evernote’s official site or the Help Center for current corporate contact information before sending.