Cancellation service N°1 in United Kingdom
Contract number:
To the attention of:
Cancellation Department – Fabulous
Valence Avenue 128
RM8 1TL Dagenham
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Fabulous service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
18/01/2026
Cancellation Fabulous: Easy Method
What is Fabulous
Fabulous is a habit‑building and wellbeing app that offers guided programs, routines and premium features to help users establish healthier habits. It is available on mobile app stores and directly via the developer’s website, with subscriptions and in‑app purchases that unlock Premium content.
How to cancel Fabulous
- Apple App Store: Subscriptions purchased through Apple must be cancelled in your Apple ID subscription management (Settings > [your name] > Subscriptions or via Apple support); uninstalling the app does not cancel the subscription. Cancel at least 24 hours before the period end to see an expiry date instead of renewal.
- Google Play Store: Subscriptions purchased through Google Play must be cancelled in Google Play > Payments & subscriptions > Subscriptions or via Google Play support; uninstalling the app does not cancel the subscription.
- Web (direct subscription): Log in at the Fabulous website, go to Account → Membership Plans, select “Cancel Premium” and confirm. You should see a “Your membership is cancelled” message and receive an email confirmation. For refunds on web purchases, use the in‑app “Contact Us” form or the form at the bottom of the help page on the Fabulous site.
- Registered mail (recommended for legal certainty): If you want formal proof, send a cancellation letter by registered post (raccomandata A/R) to FABULOUS LTD at the postal address provided below; include account details, subscription type, and a clear cancellation request.
What happens when you cancel
When a subscription is cancelled correctly through the platform or website used to purchase it, the subscription generally stops auto‑renewing and you retain access to Premium features until the paid period expires. For Apple purchases, cancelling at least 24 hours before the period end typically results in an expiry date shown instead of renewal. Cancelling does not usually delete your Fabulous account or personal data; your account and progress may remain and you can resubscribe later. Uninstalling the app alone will not stop billing.
Will I get a refund?
General terms: Certain fees such as setup fees, domain purchases and chargeback fees are described by Fabulous as non‑refundable under their general terms of service. There is no explicit 14‑day “cooling‑off” refund right stated in Fabulous documentation.
Platform exceptions: Refunds for subscriptions bought through Apple or Google must be requested directly from Apple or Google under their refund procedures. For subscriptions purchased on the Fabulous website, submit a refund request using the website’s contact/help form; responses vary and refunds are not guaranteed. If you believe you were billed unfairly or fraudulently, document everything and escalate to your bank or card issuer for a chargeback if the vendor refuses a refund.
Fabulous plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Annual Subscription | C$64.99 | Annual | Fabulous Premium annual subscription via App Store, includes full Premium access |
| Premium Quarterly | C$49.99 | Quarterly | Fabulous Premium accessed via App Store on quarterly basis |
| Fabulous Premium | C$47.99 - C$78.99 (various offers) | Unspecified | Multiple Premium purchase offers - likely monthly or promotional bundles |
| Sphere: Annually 50% Off | C$77.99 | Annual (discounted) | Discounted annual offer labeled “Sphere: Annually 50% Off” via App Store |
Your consumer rights in Canada
Canadian consumers are protected by federal and provincial laws covering unfair business practices, misleading representations and hidden charges (for example the Competition Act and provincial consumer protection statutes such as Quebec’s Consumer Protection Act). If a subscription was sold with misleading information, hidden fees or without proper disclosure, you may be entitled to cancel and receive a refund. If the vendor refuses, you may pursue remedies including disputing the charge with your credit card provider, filing a chargeback through your bank, or lodging a complaint with provincial consumer protection authorities or the Competition Bureau. Keep records of all communications and receipts to support your claim.
Customer experiences
User reports are mixed. Many people - including users with ADHD - report that the app helps establish routines, motivates habit formation and feels empowering. At the same time there are numerous negative complaints: recurring charges after attempted cancellation, multiple or hidden subscriptions, difficult or unclear cancellation steps, delayed or denied refund requests, and automated or unhelpful support responses. Several Canadian reviewers specifically note misleading subscription presentations and partial refunds only, describing billing as confusing or unfair in some cases.
Documentation checklist
- Purchase receipts and transaction IDs (App Store/Play Store or card statements).
- Screenshots of subscription settings showing active subscriptions and cancellation attempts.
- Email confirmations, “Your membership is cancelled” messages, and any correspondence with Fabulous support.
- Dates and times of charges and cancellations, and the app store account used to purchase.
- Proof of registered mail (if you sent a raccomandata A/R) or ticket numbers from the web form.
Common mistakes
A frequent error is uninstalling the app while assuming that removes the subscription - app removal does not stop billing. Another common issue is cancelling in the wrong place: subscriptions made through Apple or Google must be managed through those stores, not via the Fabulous website. Users sometimes fail to get or keep a cancellation confirmation email, making later disputes harder. People also overlook multiple or family/shared subscriptions, leading to continued charges. Always verify which platform handled your purchase and retain screenshots or postal proof of cancellation.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Apple App Store | Request refund through Apple; subject to Apple’s policies and review. | Low - Apple manages subscriptions and refunds. |
| Google Play Store | Request refund through Google Play; subject to Google’s policies and review. | Low - Google manages subscriptions and refunds. |
| Web (direct via Fabulous site) | Request via Fabulous help/contact form; refunds are discretionary and handled by Fabulous. | Medium - depends on vendor response and support quality. |
| Registered letter to FABULOUS LTD (raccomandata A/R) | No automatic refund; provides strong proof of cancellation and may improve chances in disputes. | Medium - High - requires postal delivery and follow‑up, but useful as legal evidence. |
After cancelling
After you cancel, monitor your bank and card statements for any unexpected charges and keep the cancellation confirmation or registered mail receipt. If charges continue, contact the platform (Apple/Google) or Fabulous support and provide the documentation checklist items. If the vendor refuses a refund and charges are unauthorized, contact your card issuer to request a chargeback and consider filing a complaint with your provincial consumer protection office or the Competition Bureau. Helpful links: Apple subscriptions support (Apple support), Google Play subscriptions help (Google Play support), Fabulous help/contact page (thefabulous.co), and the Competition Bureau of Canada (competitionbureau.gc.ca).
Address
FABULOUS LTD
Valence Avenue 128
RM8 1TL Dagenham
United Kingdom