Cancellation service N°1 in Turkey
Contract number:
To the attention of:
Cancellation Department – Findnow
Maslak Mah. Büyükdere Cad. Uso Center Plaza No:245 /27
Sarıyer
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Findnow service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
16/01/2026
Cancellation Findnow: Easy Method
What is Findnow
FindNow is a location-tracking subscription service that offers live location and location-history features through mobile apps and a direct web account. It is available as a direct subscription on FindNow’s website and as an in‑app purchase through the Apple App Store and Google Play.
How to cancel Findnow
- Web (direct via FindNow account): Sign in to your FindNow account on the FindNow website, open the Account (or Subscriptions/Billing) page and choose Cancel. Cancellation takes effect at the end of the current billing period. Note: deleting the mobile app does not cancel a web/direct subscription.
- Apple App Store (in‑app): Cancel through Apple’s subscription management - for example, on your iPhone go to Settings > your name > Subscriptions and cancel the FindNow subscription, or request support/refund via reportaproblem.apple.com. FindNow cannot cancel App Store subscriptions directly.
- Google Play (in‑app): Cancel in your Google Play account’s Subscriptions settings. Cancel at least 24 hours before the next renewal to avoid being charged for the next period. FindNow does not process Google Play cancellations.
What happens when you cancel
If you cancel a direct (web) subscription via your FindNow account, FindNow states the cancellation takes effect at the end of your current billing period and you retain access until that date. For subscriptions purchased through Apple or Google, cancellation is handled by the store; typically the subscription remains active until the end of the paid period. Deleting the FindNow app does not stop any active subscription - you must cancel through the platform where the subscription was purchased.
Account data and any stored location history may remain after cancellation according to FindNow’s terms; review the service’s Terms of Service and Privacy Policy in your account for details about data retention and deletion options.
Will I get a refund?
FindNow’s published policy for direct web subscriptions states payments are non‑refundable and non‑transferable and there are no refunds or credits for partial subscription periods, except where required by applicable law. For subscriptions purchased through the Apple App Store or Google Play, all refund or chargeback requests must be handled through the respective store’s refund process (Apple’s report a problem system or Google Play’s refund mechanisms). In Canada, statutory consumer rights may override stated policies in some circumstances (see next section).
Findnow plans and pricing
| Plan | Price | Billing frequency |
|---|---|---|
| Varies | Varies | Varies |
Your consumer rights in Canada
Canadian consumer protection laws can provide additional rights beyond a vendor’s stated policies. Provinces have different rules: for example, Quebec’s consumer protection framework (including Law 25 and related rules on consent and personal information) and general consumer-protection principles may apply to digital subscriptions and automatic renewals. In some situations a right of withdrawal or statutory refund may apply, especially if a service renewed automatically without clear, informed consent. If you believe you were charged unfairly or without consent, consider contacting your credit card provider to dispute the charge and your provincial consumer protection office. If your subscription was bought through Apple or Google, you should also pursue their refund processes as a first step.
Customer experiences
Public reviews are mixed. Some users report positive experiences with FindNow variants (for example, a “Live Location Tracker”) noting real‑time tracking and location history features. However, there are many reports from users who experienced difficulty cancelling subscriptions, unexpected recurring charges, surprise billing after trial charges, limited or slow support response, and disputes over refunds. Some reviewers and discussion threads describe the app as expensive or use language suggesting misleading marketing. These accounts indicate it is important to confirm which platform handled the purchase and to keep proof of purchase and cancellation attempts.
Documentation checklist
- Account email and username used for FindNow
- Order or subscription confirmation emails/screenshots (receipt)
- Screenshots of subscription settings in Apple/Google if purchased in‑app
- Bank/credit card statement lines showing charges (date and amount)
- Dates/timestamps of cancellation attempts and any support communications
- Copies/screenshots of any in‑app trial offer or advertised price that you relied on
Common mistakes
Users commonly make mistakes that delay or prevent cancellation: deleting the app while the subscription remains active (deleting an app does not cancel a subscription), trying to cancel an App Store/Play Store subscription through FindNow instead of through the store, or canceling too late (for Google Play subscriptions you must cancel at least 24 hours before renewal to avoid the next charge). Another frequent issue is not saving confirmation receipts or screenshots of cancellation - without proof it is harder to dispute charges with a bank or store.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web (FindNow account) | Generally no refunds; payments non‑refundable except as required by law | Low to moderate (cancel via Account page; refunds unlikely) |
| Apple App Store (in‑app) | Refunds handled by Apple via Report a Problem | Moderate (use iOS Subscriptions or Apple refund process) |
| Google Play (in‑app) | Refunds handled by Google Play refund process | Moderate to high (must cancel via Google Play; cancel 24+ hours before renewal) |
After cancelling
After you cancel, keep copies of the cancellation confirmation and any receipts until you have verified no further unwanted charges appear. If you were billed through Apple or Google and need a refund, start with Apple’s Report a Problem page or Google Play’s subscription support pages (for example, Google Play subscriptions and Google Play refund requests). For Canadian consumer guidance, see the Government of Canada consumer pages (for example, Canada consumer protection), the Competition Bureau (competitionbureau.gc.ca), or your provincial office (e.g., Quebec Office de la protection du consommateur). If you cannot resolve the charge with FindNow or the store, contact your credit card issuer to request a dispute or chargeback and provide the documentation listed above.
Address
CATCH YAZILIM LIMITED SIRKETI
Maslak Mah. Büyükdere Cad. Uso Center Plaza No:245 /27, Sarıyer, İSTANBUL, Turkey
If you need to send a written cancellation or formal notice, consider using registered mail (for example, trackable/return‑receipt) to have proof of delivery. Keep copies of everything you send and note tracking numbers and delivery dates.