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Cancellation service #1 in Canada
Finimize is a financial news and research service that provides concise market summaries, company insights and investment commentary aimed at retail investors and professionals. It offers a free tier with daily briefings and a paid "Pro" subscription with expanded content and features delivered via web and mobile apps.
When you cancel a Finimize Pro subscription via the appropriate channel, your paid access remains active until the end of the current billing period or trial. After that date you will lose Pro features and revert to the free tier (where applicable) unless you re-subscribe. Cancelling prevents future billing renewals; it does not automatically delete your Finimize account or historical activity. If you require account deletion, contact Finimize support.
For web subscriptions, Finimize’s policy allows you to request a refund if you contact them within 14 days (two weeks) of the subscription charge and you have not accessed any Pro content since renewal. To request a refund for a web subscription, email [email protected] with your subscription email, name, date of last charge and any receipts or invoices. If you subscribed via the Apple App Store or Google Play, refunds must be requested through Apple’s or Google Play’s respective refund processes and are subject to their policies.
| Plan | Price | Period | Features |
|---|---|---|---|
| Annual Subscription | C$89.99 | Annual | Standard full-access subscription via App Store |
| Monthly Subscription | C$18.99 | Monthly | Standard full-access subscription via App Store |
| Finimize Monthly Subscription | C$12.99 | Monthly | Possibly discounted tier via App Store |
| Finimize Premium Subscription | C$129.99 | Annual or unspecified | Premium tier via App Store |
| Alternate Premium Subscription | C$89.99 | Annual or unspecified | Alternate Premium tier via App Store |
| Finimize Premium Subscription (higher tier) | C$249.00 | Annual or unspecified | Highest-end tier via App Store |
| User-reported discounted sub | C$55.64 | Unknown | Reported by user, possible promo/offer pricing |
These prices are taken from Canadian App Store listings as of early January 2026 and may vary with promotions or personalized offers.
Under Canadian consumer protection laws, digital subscription services must generally permit cancellation. Many provinces provide a contractual “cooling-off” or statutory refund rights, often around 14 days for digital goods where services were not used. Finimize’s web refund policy (14-day window when no Pro content has been accessed) aligns with typical Canadian protections. Purchases made through Apple or Google are subject to the app stores’ refund procedures; in Canada those platforms also provide mechanisms for refund requests. If you live in a province with stricter rules (for example, Quebec), verify local regulations as they can affect entitlement to refunds and timelines.
Many users praise Finimize for clear, concise daily research and for explaining technical terms in an accessible way. Users also frequently note responsive customer support and quick resolution of account issues. On the other hand, some users consider the service relatively expensive and a few have raised concerns about offline access (Finimize indicates offline downloads are available for Pro users). Reviews include a mix of satisfaction with content quality and questions about pricing or feature expectations.
A few frequent errors cause delay or confusion. Some users try to cancel in the mobile app when their subscription was purchased on the web (cancellation must be done where the purchase originated). Others forget to cancel via the App Store / Google Play when billed through those platforms, which results in continued charges. Expecting an automatic immediate refund on cancellation (without meeting refund criteria) is another common issue; refunds for web subscriptions are conditional (14-day window and no usage), and app-store refunds follow separate processes. Finally, not saving receipts or transaction details can slow refund requests.
| Method | Refund | Difficulty |
|---|---|---|
| Web (Finimize account) | Refund possible within 14 days if no Pro content accessed; request via [email protected] | Easy |
| iOS (Apple App Store) | Refunds processed by Apple through their system; request via Apple's support | Medium |
| Android (Google Play) | Refunds processed by Google Play through their system; request via Google Play support | Medium |
| Postal (registered letter to company) | Cancellation acknowledged by company; refunds depend on payment channel and policy | Hard |
After you cancel, keep confirmation of the cancellation and any refund correspondence. If you need to request a web refund, email [email protected] with the required details (subscription email, name, date of last charge, receipts). For Apple refunds use Apple's Report a Problem page; for Google Play refunds see Google Play refund policies. For subscription management guidance see Finimize’s support article at Finimize subscription management. If you encounter unresolved billing issues, include transaction receipts and dates in your correspondence to speed resolution.
Finimize Limited, 280 Bishopsgate, London EC2M 4AG, United Kingdom
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Written by Charlotte Lavoie
eIDAS legal expert · 8 years experience
Lawyer specialized in digital trust services and the eIDAS regulation, I have been helping individuals and businesses send legally binding certified mail for 8 years.