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Cancellation service #1 in Canada
Fishbrain is a social and mapping app for anglers that lets users log catches, share locations and gear, and access forecasting and mapping features. It offers both free functionality and paid tiers (Fishbrain Premium / Power Fishing packages) that unlock advanced maps, forecasts and community features.
When you cancel a paid Fishbrain subscription it will not renew at the next billing date. You typically retain access to paid features through the end of the period you already paid for; access to premium maps, forecasting or other paid content ends when that paid period expires. Your Fishbrain account and logged data (catches, posts, saved locations) generally remain in your account unless you choose to delete the account - cancellation affects billing, not automatically data retention. If you used privacy settings for private fishing spots, those settings remain in place unless you change them.
If you signed up on the web, Fishbrain’s Help Center indicates you may request a refund within 14 days: cancel the subscription and email [email protected] with your username, account email, receipt, and a brief reason for the request. Refunds for subscriptions purchased through the Apple App Store or Google Play are handled by Apple or Google according to their refund policies; Fishbrain does not process App Store or Google Play refunds. Exceptions to refunds beyond the stated 14‑day window are not guaranteed and are handled case‑by‑case; if you paid via Apple/Google, you must use their dispute/refund flows.
| Plan | Price | Period |
|---|---|---|
| Monthly Power Fishing Package (highest tier) | C$17.99 | Monthly |
| Monthly Power Fishing Package (mid tier) | C$13.49 | Monthly |
| Monthly Power Fishing Package (lower tier) | C$12.99 | Monthly |
| Fishbrain Premium (standard) | C$7.99 | Monthly |
| Fishbrain Premium (higher price variant) | C$8.49 | Monthly |
| Quarter Power Fishing Package | C$32.99 | Quarterly |
| Annual Power Fishing Package | C$99.99 | Annual |
Prices reflect Canadian App Store listings circa early Jan 2026 and may vary with taxes, promotions or currency fluctuations. User reports indicate variability in effective annual costs due to promotions or differing billing.
Fishbrain’s Help Centre does not specifically reference Canadian consumer protection laws. For web‑based subscriptions Fishbrain provides a 14‑day refund eligibility window which aligns with many expectations for short‑term digital purchase remedies, but this is not an explicit statement of statutory rights. Subscriptions purchased via Apple or Google are subject to those platforms’ refund rules. In Canada you also have general statutory consumer protections (for example against unconscionable or unfair contract terms) and can contact provincial consumer protection offices if you believe your statutory rights were breached. For billing disputes you can also contact your card issuer if unauthorized or incorrect charges occur.
Public reviews and user reports are mixed. Positive feedback highlights a large active community, useful social features for logging catches, built‑in privacy controls for protecting spot locations, and generally strong app‑store ratings. Negative feedback commonly focuses on increasingly gated features behind paywalls, perceived high subscription cost, occasional inaccurate or misleading location tags, and reported difficulties with billing or support responses. Many users find the community and basic features valuable, while others criticize pricing and customer service responsiveness.
Users sometimes try to cancel their Fishbrain subscription inside the Fishbrain app without recognizing that the payment was handled by Apple or Google; that does not stop App Store or Google Play renewals. Others forget to complete the final verification step when cancelling on the web (the 6‑digit email code) and assume cancellation did not take; always confirm the cancellation confirmation screen or email. A frequent issue is not saving the original receipt - without it, a refund request takes longer to process. Finally, confusing Fishbrain Shop purchases or storefront emails with subscription billing can lead to contacting the wrong support channel; check whether the charge is listed under Apple/Google or directly from Fishbrain.
| Method | Refund | Difficulty |
|---|---|---|
| Web (website) | May request refund within 14 days by cancelling and emailing [email protected] with username, email, receipt and reason. | Moderate - cancellation via website plus email support and verification required. |
| App Store (iOS) | Refunds handled by Apple according to Apple’s policies; Fishbrain does not process these refunds. | Varies - refunds handled by Apple and outcome depends on Apple’s review process. |
| Google Play (Android) | Refunds handled by Google Play per Google’s policies; Fishbrain cannot issue Google Play refunds. | Varies - refunds handled by Google and outcome depends on Google’s review process. |
After you cancel, keep copies of any confirmation emails, receipts and correspondence. If you requested a web refund, follow up with [email protected] and include the documentation checklist items. For Apple or Google purchases use the platform’s “Report a Problem” or refund request pages: Apple support for refunds is at Apple - Request a refund, and Google Play refunds information is at Google Play - Request a refund. If you experience unexpected charges after cancellation, contact your payment provider or card issuer to dispute the charge and consider contacting your province’s consumer protection office for further guidance.
For registered‑mail correspondence related to account or service cancellation (if you choose to send a formal written notice), use Fishbrain AB’s registered address:
Fishbrain AB
Sveavägen 15
111 57 Stockholm
Sweden
Send formal notices by registered mail (raccomandata A/R) where available; U.S. addresses listed for other Fishbrain business units are generally not appropriate for cancellation notices.
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Written by Mia Walker
Postclic editor · 4 years experience
Editor at Postclic for 4 years, I turn complex registered electronic mail procedures into clear, actionable English.