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I hereby notify you of my decision to terminate the contract relating to the Fleava service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Fleava: Easy Method
What is Fleava
Overview
Fleava is a hair‑care brand that sells products and a subscription service called the Fleava VIP Club. The company offers discounted product shipments and access to an app and priority support for subscribers. Fleava is operated by Fleava LLC, based in Folsom, California, USA.
How to cancel Fleava
- Online (preferred): Log in at fleava.shop, go to "My Account" → "Manage Subscription" and click "Cancel." Cancellation is effective immediately; VIP benefits generally remain until the end of the current billing period. Cancel at least 24 hours before your next billing date to avoid an automatic renewal.
- One‑time orders (web): Orders are typically processed immediately and cannot be changed or cancelled after placement. If your order has not shipped, contact Fleava support right away to request a cancellation, but this is not guaranteed.
- App Store / Google Play subscriptions: Fleava has no explicit public policy for platform subscriptions. If you subscribed through Apple or Google, manage and cancel the subscription through your Apple ID or Google Play account (platforms handle billing and refunds for in‑app subscriptions).
What happens when you cancel
Cancelling a Fleava VIP subscription via your account takes effect immediately: Fleava will stop future recurring billing, but there is typically no refund for the current billing period. Your VIP benefits (discounts, app access, priority support) normally remain active for the remainder of that paid period. You should cancel at least 24 hours before the next billing date to prevent automatic renewal. Fleava may retain account and order records per its policies; if you need data removed, contact support to request account changes.
Will I get a refund?
Fleava’s refund rules are specific. They offer a 90‑day satisfaction guarantee that can make you eligible for a refund if you submit before‑and‑after photos showing lack of results; used product may be refunded under that guarantee, and returning unused items can require a small label fee (noted as $3). Only one satisfaction refund is allowed per customer even if there are multiple orders. Damaged items should be reported within 48 hours with a photo; the company may offer a replacement rather than a refund. Shipping delays are not generally refundable. All refunds are processed in USD, and customers may be responsible for currency conversion or bank fees. Fleava’s terms also state you should wait a specified period (their terms note 30 business days) before filing chargebacks, but if Fleava does not respond within that timeframe you may proceed with a dispute - check your card issuer’s rules and local consumer protections before initiating a chargeback.
Fleava plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Fleava VIP Club | US$29.99 (≈ C$41 - C$43) | Monthly | Discounted product pricing, access to Fleava app, 24/7 priority support, early access to new products |
Your consumer rights in Canada
Canadian consumer law requires clear disclosure of recurring charges and accessible cancellation mechanisms for web‑based subscriptions. If you subscribed via the App Store or Google Play, refunds and cancellations are typically handled through Apple or Google and governed by their policies. You have the right to dispute unauthorized charges with your card issuer; contractual terms that unreasonably restrict statutory remedies (for example, forbidding chargebacks altogether) may not be enforceable. Specific provincial consumer protection rules may apply to advertising, automatic renewals, and refunds, so consider contacting your provincial consumer protection office if Fleava does not resolve an issue.
Customer experiences
Reviews are mixed. Some customers report positive results such as reduced shedding and improved hair thickness after using Fleava products, and some praise secure delivery and initial benefits. However, there are many complaints describing unauthorized recurring charges, difficulty cancelling subscriptions, delayed or missing shipments, and poor or unresponsive customer service. Several customers report unresolved refund requests and having to use their card issuer to recover funds. Independent security analyses have flagged low trust scores for the site; consider those accounts when deciding how to proceed.
Documentation checklist
- Order number(s) and account email
- Dates and screenshots of charges on your card or payment method
- Confirmation emails, subscription/manage‑subscription screenshots, or "cancelled" confirmation
- Tracking info or shipping confirmations (for order arrival disputes)
- Before‑and‑after photos if filing a 90‑day satisfaction refund request
- Photos of damaged items (taken within 48 hours) and any correspondence with Fleava support
- COPIES of emails, chat transcripts, or support ticket numbers
Common mistakes
Customers often assume cancellation will be retroactive or that they will receive a pro‑rata refund; Fleava’s policy commonly stops future billing but does not refund the current period. Waiting too long to report damaged items (beyond 48 hours) can forfeit replacement options. For web one‑time orders, many expect to cancel after placing an order even though orders are processed immediately. Another frequent error is not saving proof of cancellation or communications - without records, disputes are harder to resolve. If you subscribed through an app store, trying to cancel through Fleava’s website instead of the platform can lead to continued charges.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web UI (VIP subscription via Fleava account) | No refund for current billing period; future charges stop immediately. Refunds for product issues only under the 90‑day policy with required evidence. | Low (cancel online) - but multiple customer reports of account/cancellation issues. |
| Web (one‑time orders) | Generally cannot cancel once placed; refunds only per product refund policy after delivery (90‑day guarantee) or for valid returns/damage as specified. | High - orders are processed immediately; cancellation unlikely after placement. |
| App Store / Google Play | Refunds and cancellations are handled by the platform; eligibility depends on Apple/Google policies. | Medium - managed through Apple/Google account settings; outcomes depend on platform review. |
After cancelling
After you cancel, keep copies of the cancellation confirmation and any related emails. If you believe you were billed incorrectly or a charge was unauthorized, contact Fleava support first and provide the documentation checklist items. If Fleava does not resolve the issue, contact your payment provider or card issuer to dispute the charge and provide your records. For platform subscriptions, use Apple or Google support channels for refunds or disputes.
Helpful links: Fleava shop - https://fleava.shop. Apple support (subscriptions) - https://support.apple.com. Google Play support (refunds & subscriptions) - https://support.google.com/googleplay. General Canadian consumer information - https://www.canada.ca/en/services/consumer-affairs.html.
Address
Fleava LLC, Folsom, CA, USA