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I hereby notify you of my decision to terminate the contract relating to the Google Colab service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
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Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
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Cancellation Google Colab: Easy Method
What is Google Colab
Overview
Google Colab is a cloud service that provides hosted Jupyter notebooks with free and paid tiers (Colab Pro and Colab Pro+). It offers access to more CPU and GPU resources, longer runtimes, and other performance-related benefits compared with the free tier. Paid subscriptions are managed through your Google account and governed by Google's Colab terms of service.
How to cancel Google Colab
- Via the web: Sign in to the Google account that holds the Colab subscription, open the Colab Pro/Pro+ subscription or billing page (see Colab Pro Terms), locate "Manage subscription" or "Cancel subscription" and follow the prompts. You can cancel any time before the next billing period; access continues until the end of the current billing cycle and there is no automatic refund for unused days. If the cancel button is missing or gives an error, try the alternatives below.
- Email support: If the web UI does not show a cancel option or returns errors (for example HTTP 400), contact support by email such as colab-billing@google.com or colab-help@google.com. Describe the issue, include your Google account email, subscription receipt, and screenshots of any errors.
- Registered post (formal notice): If required for your records or if email/web attempts fail, you can send a registered postal cancellation/notice to Google LLC at their corporate address (see Address section below). Include your account details, subscription receipt, and a clear request to cancel the Colab subscription.
What happens when you cancel
When you cancel a Colab Pro or Pro+ subscription, the paid benefits remain available until the end of the current billing period. After that date your plan will not renew and your account reverts to the free Colab tier. Colab does not automatically prorate or credit unused days after cancellation. Your notebooks, files in Google Drive, and account data remain intact; cancellation affects only the subscription benefits, not stored data. If you have local or external integrations, confirm whether they rely on paid features before the billing period ends.
Will I get a refund?
Google’s stated policy is that refunds are granted only if you have not started using the Paid Service; refund requests must be emailed to colab-help@google.com and are granted at Google’s sole discretion (Colab Pro Terms). There is no automatic statutory 14‑day cooling‑off right for digital subscriptions in Canada, so Canadian users do not have an EU‑style automatic withdrawal right. Anecdotal reports indicate Google support sometimes issues refunds for mistaken or very recent purchases when contacted promptly, but such outcomes are not guaranteed.
Google Colab plans and pricing
| Plan | Price (CAD) | Period | Features |
|---|---|---|---|
| Colab Pro - Annual Plan (Monthly Payment, 1 - 12 months) | C$9.99 | Monthly (billed annually) | Standard Pro benefits per monthly installment |
| Colab Pro - Annual Plan (Monthly Payment, 13+ months) | C$10.79 | Monthly (billed annually long‑term) | Standard Pro benefits per monthly installment |
| Colab Pro - Flexible Plan | C$14.99 | Monthly | Standard Pro benefits, flexible monthly billing |
| Colab Pro+ - Annual Plan (Monthly Payment, 13+ months) | C$57.99 | Monthly (billed annually long‑term) | Pro+ benefits per monthly installment |
| Colab Pro+ - Flexible Plan (13+ months) | C$69.99 | Monthly | Pro+ benefits, flexible monthly billing |
Your consumer rights in Canada
In Canada there is no general statutory 14‑day cooling‑off right for digital subscription services like Google Colab. Cancellation and refund rights for Colab are therefore governed primarily by Google's own Terms of Service. If you believe a consumer protection law may apply in a specific province or under exceptional circumstances, consider seeking independent legal advice. For routine subscription issues, follow Google's support procedures and retain records of communications and receipts.
Customer experiences
User reports are mixed. Some users report straightforward cancellations and successful support responses, including occasional refunds when contacting support quickly after an accidental purchase. Other users report problems such as a missing cancel button, UI errors (for example HTTP 400), billing glitches, or being charged despite attempts to cancel. These experiences suggest that while many cancellations work normally, issues do arise and may require contacting support or using alternate methods (email or registered post).
Documentation checklist
- Google account email used for the subscription
- Subscription receipt or payment confirmation (transaction ID, date, amount)
- Screenshots of the Colab subscription page and any error messages (HTTP codes, missing cancel button)
- Dates and copies of any prior support emails or chat transcripts
- Preferred resolution requested (cancellation confirmation, refund request) and timeline
Common mistakes
Users commonly try to cancel without first confirming which Google account holds the subscription, resulting in the cancel option not appearing. Another frequent issue is not saving screenshots or copies of receipts and error pages - these are often needed if web cancellation fails and you need to escalate. Some users assume a cancellation will produce a prorated refund; Colab’s policy is that access remains until the end of the billing period and unused days are not automatically refunded. Finally, trying only once through the web interface when an error occurs can delay resolution - if you see UI errors, follow up by email with documented evidence.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web (Manage subscription in Colab) | Generally no automatic refund; subscription stops at period end. Refund only per Google policy and usually via support request. | Easy (but can fail due to UI errors) |
| Email support ( | Possible discretionary refund if service not started or in exceptional cases; outcome not guaranteed. | Medium (depends on response time and evidence provided) |
| Registered post to Google LLC (formal notice) | No guaranteed refund; useful as formal record if other methods fail. | Hard (slow, formal, used as escalation) |
After cancelling
After you cancel, keep your confirmation (email or screenshot) and monitor your next credit‑card or payment statement to confirm no further charges. If you need to request a refund, contact colab-help@google.com promptly and include the documentation checklist items above. For Colab terms and details about refunds and billing, see the Colab terms page: https://colab.research.google.com/pro/terms/v1. For the Colab general terms of service and consumer jurisdiction notes: https://research.google.com/colaboratory/tos_v2.html. If you encounter UI errors, you can also consult community threads for possible workarounds (examples include discussions on support forums and community sites).
Address
For registered post or formal notices send to:
Google LLC
1600 Amphitheatre Parkway
Mountain View, CA 94043, USA