Cancellation service N°1 in Canada
Contract number:
To the attention of:
Cancellation Department – Google Meet
65 King Street East
M5C 1G3 Toronto
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Google Meet service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
15/01/2026
Cancellation Google Meet: Easy Method
What is Google Meet
What is Google Meet
Google Meet is Google's video-conferencing service that lets individuals and organisations hold live meetings, screen share, and collaborate using video, audio and chat. It is available as part of Google Workspace subscriptions and also as a free tier with time and feature limits; paid plans add capacity and advanced meeting features.
How to cancel Google Meet
- Google Play (Android) - Open the Google Play Store app, tap your profile, go to Payments & subscriptions > Subscriptions, select the Meet/Workspace subscription and tap Cancel subscription. You may cancel at any time before the end of the billing period; cancellation stops the next billing cycle and generally does not trigger a refund for the current period except in cases of defective content. See Google Play subscriptions help.
- App Store (iOS) - Go to Settings > Your Name > Subscriptions (or manage via your Apple ID subscriptions), locate the Meet/Workspace subscription and cancel. Cancel at least 24 hours before the trial ends to avoid charges; uninstalling the app does not cancel the subscription and refunds are handled by Apple.
- Web / Google Workspace - If your subscription was purchased on the web or through Workspace, an Admin cancels via the Google Admin console (Billing > Subscriptions) or the relevant Google account that manages the service. Web cancellations stop future billing and may allow prorated credits or refunds; contact Google Workspace support through the Admin console for assistance. See Workspace billing & subscriptions.
What happens when you cancel
When you cancel, future billing for the subscription stops. Depending on how the subscription was purchased, your access may continue until the end of the current paid period (common for Google Play and web purchases) or end immediately in some exceptional administrative situations. Recordings, meeting links and account data are handled according to your Workspace or account retention settings - admins should review data retention and export any required recordings or logs before access ends.
Will I get a refund?
Refunds depend on where and how you purchased the subscription. Purchases through Google Play are generally final for the current billing period and are not refunded unless the content is defective; Google Play’s terms make exceptions for faulty content. If you purchased through Apple, refunds and chargebacks are handled by Apple according to its policies. Web purchases and Google Workspace subscriptions may be eligible for prorated credits or refunds (unused credit may be returned automatically or via a support ticket) and refunds can take time to process - often up to several weeks. In Canada, digital subscriptions do not automatically qualify for a cooling-off refund once the service has been accessed or the subscription started.
Google Meet plans and pricing
| Plan | Price (CAD) | Period | Key Meet features |
|---|---|---|---|
| Business Starter | C$9.20 | Monthly (1-year commitment) | Google Meet (100 participants), plus Workspace apps |
| Business Starter (flexible) | C$11.00 | Monthly (no commitment) | Google Meet (100 participants), plus Workspace apps |
| Business Standard | C$18.40 | Monthly (1-year commitment) | Recording, noise cancellation, 150 participants, plus Workspace apps |
| Business Standard (flexible) | C$22.00 | Monthly (no commitment) | Recording, noise cancellation, 150 participants, plus Workspace apps |
| Business Plus | C$28.70 | Monthly (1-year commitment) | Attendance tracking, 500 participants, plus Workspace apps |
| Business Plus (flexible) | C$34.40 | Monthly (no commitment) | Attendance tracking, 500 participants, plus Workspace apps |
| Enterprise Standard | C$35.30 | Monthly (1-year commitment) | 500 participants + live stream to 10K, plus Workspace apps |
| Enterprise Standard (flexible) | C$42.30 | Monthly (no commitment) | 500 participants + live stream to 10K, plus Workspace apps |
| Enterprise Plus | C$45.50 | Monthly (1-year commitment) | Up to 1000 participants + live stream to 100K, plus Workspace apps |
| Enterprise Plus (flexible) | C$54.60 | Monthly (no commitment) | Up to 1000 participants + live stream to 100K, plus Workspace apps |
Your consumer rights in Canada
Canadian distance‑selling rules provide a general 14‑day cooling‑off period for online purchases, but that right typically does not apply to digital content once access has begun or a subscription has started. Provincial rules (for example, in Quebec or Ontario) follow similar principles: a change of mind after digital content has been accessed usually does not require a refund. Consumer protection remedies are primarily available when there is defective content, a breach of contract, or misleading advertising; in such cases you may pursue remedies with the seller, contest charges with your payment provider, or contact provincial consumer protection authorities.
Customer experiences
User feedback in Canada is generally positive about Google Meet’s ease of use, integration with Google Calendar and Gmail, smooth screen sharing, and reliable HD audio/video. Many reviewers cite strong value and recommendability. Common criticisms include caption inaccuracies, time limits on free tiers (around 60 minutes), occasional web‑client performance or audio issues on some devices, and a perception that some interactive features (persistent whiteboard, advanced participant layouts) lag behind competitors on certain devices such as tablets.
Documentation checklist
- Order confirmation or receipt showing purchase date and plan.
- Subscription ID or transaction ID (from Google Play, Apple receipt, or Workspace billing).
- Email address used for the Google/Apple account and any Admin contact details.
- Billing method and last charged amount (credit card statement screenshot if needed).
- Dates of access and any trial start/end dates; screenshots showing active service.
- Meeting IDs or recording filenames you need to preserve, plus any export/download copies.
- Copies of prior communications with support (tickets, emails, chat transcripts).
Common mistakes
Common mistakes include assuming uninstalling the app cancels a subscription (it does not), missing the 24‑hour cancellation window for trials purchased through Apple, cancelling the wrong account (personal vs. work Admin account), and expecting an automatic refund for the current billing period after cancellation. Another frequent error is failing to export needed recordings or data before access ends - admins should confirm data retention settings and download any important files beforehand. Finally, sending cancellation requests to the incorrect support channel (for example, contacting Google Play rather than Apple for App Store purchases) can delay resolution.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Google Play (Android) | No general refunds for the current billing period; exceptions for defective content per Google Play terms. | Medium - cancel in the Play Store; refunds rarely automatic. |
| App Store (iOS) | Refunds handled by Apple; cancel at least 24 hours before trial ends to avoid charges; Apple decides refund eligibility. | Medium - manage via Apple ID subscriptions; Apple support may be required for refunds. |
| Web / Google Workspace | Prorated credit or refund may be available for unused service; refunds can be automatic or require a support ticket and may take several weeks. | Medium - High - Admin console cancellation plus support interaction for refunds. |
After cancelling
After you cancel, verify in your account (Google Play, Apple ID, or Google Admin console) that the subscription status shows cancelled and note the final access date. Export recordings and data you need before access ends. For help, use official support channels: Google Play support, Apple subscription support, and Google Workspace Admin support. If a dispute requires a formal notice, consider sending certified or registered mail for proof of delivery. Helpful links: Google Play subscriptions help (support.google.com), Apple subscriptions (support.apple.com), Google Workspace billing & refunds (support.google.com/a), and general refund guidance (Google Play refunds).
Address
For formal correspondence or legal notices, send by certified/registered mail (“raccomandata A/R”) for proof of delivery:
Google Attn: Customer Service
King Street East 65
Toronto ON M5C 1G3
Canada