Cancellation service N°1 in Israel
Contract number:
To the attention of:
Cancellation Department – Greetings Island
Hanagar 24
4527713 Hod Hasharon
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Greetings Island service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
14/01/2026
Cancellation Greetings Island: Easy Method
What is Greetings Island
Greetings Island is an online platform and mobile app for creating, customizing, and sending cards, invitations and other printable designs. It offers free templates plus premium designs and in‑app purchases, and also provides a print shop for customized printed products.
How to cancel Greetings Island
- Web (site): Sign in, go to your Profile > Purchases, and click “Cancel” next to the plan details. Your premium membership remains active until the end of the current billing cycle. For details see Manage or cancel premium subscription.
- Google Play (Android app): Open the Google Play Store app → Menu → Subscriptions → select Greetings Island → Cancel subscription. Follow Play Store prompts to confirm cancellation.
- App Store (iOS app): Open iOS Settings → tap your name → Subscriptions → select Greetings Island → Tap Cancel Subscription. If “Cancel” isn’t visible, the subscription is already canceled.
What happens when you cancel
When you cancel a premium subscription, your membership will remain active until the end of the current billing cycle; it will not renew after that date. You will still have access to free features and any designs you created or downloaded. Account information and saved designs typically remain stored in your account, so export or download any files you want to keep before the subscription ends if you need local copies.
Will I get a refund?
Premium memberships and single premium design purchases are generally non‑refundable. Greetings Island states that premium membership is not a free trial and is non‑refundable. For printed or customized physical products, Greetings Island offers a quality guarantee: if you are not satisfied, contact support and, if the claim is approved, refunds are issued to the original payment method - typically within 10 business days. Personalized/custom products are not eligible for returns because they are made to order; you may place a new order but must pay again. For orders shipped into the EU, a statutory 14‑day right to cancel applies when the item is returned in its original condition. For the platform refund policy see Refund policy and for print orders see the print shop policy at Print shop refund policy.
Greetings Island plans and pricing
The following are typical plans and in‑app pricing displayed for Canada; single design one‑time prices are shown in USD on the site and converted at sale.
| Plan | Price | Period | Features |
|---|---|---|---|
| Weekly Premium | C$2.99 | Weekly | Premium designs, ad‑free, watermark‑free |
| Monthly Premium | C$3.99 | Monthly | Premium designs, ad‑free, watermark‑free |
| Yearly Premium | C$31.99 | Annual | Premium designs, ad‑free, watermark‑free |
| Single Premium Design - Invite | Approx. C$?? | One‑time | One premium invite design |
| Single Premium Design - Card | Approx. C$?? | One‑time | One premium card design |
Your consumer rights in Canada
Greetings Island’s published policy does not reference a specific Canadian statutory right to refunds or cancellations. Under Canadian consumer protection rules, there is not an automatic 14‑day cooling‑off right for digital goods or personalized services unless the seller made misleading representations. For digital subscriptions and customized items, the availability of refunds will depend on the seller’s stated policy and any applicable provincial consumer protection rules where a transaction is found to be unfair or deceptive.
Customer experiences
Many users praise Greetings Island for a wide range of customizable templates, an intuitive editor, and budget‑friendly or free options; see user reviews on Trustpilot. Negative feedback is less common but includes reports of layout mismatches between the editor and final output and isolated complaints about customer service or unexpected fees; one such report was posted on PissedConsumer. Overall, experiences are mixed but weighted toward ease of use and value for casual users.
Documentation checklist
- Order number or subscription receipt, account email, date of purchase;
- Payment method used (e.g., App Store, Google Play, credit card);
- Photos of printed items or screenshots showing the issue (for print/quality claims);
- Clear description of the problem and desired resolution (refund, reprint, or exchange).
Common mistakes
Common errors include canceling in the Greetings Island app but forgetting to cancel the subscription through the App Store or Google Play (which continues billing), assuming cancellation triggers an automatic refund for a recent charge, and not downloading or exporting your designs before the subscription lapses. For printed orders, users sometimes expect returns for personalized goods even though the policy excludes returns for custom items; instead, submit a quality claim with supporting photos.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web (site) cancellation | Membership: No (generally non‑refundable); printed orders: case‑by‑case | Easy |
| Google Play (Android) | Membership: No (non‑refundable as per platform policy); refunds for purchases handled by Google per their rules | Easy |
| App Store (iOS) | Membership: No (non‑refundable as stated); refunds handled by Apple/App Store policies | Easy |
| Printed / customized products | Possible if quality issue approved; refunds to original payment method within ~10 business days after approval | Medium (requires support claim and approval) |
After cancelling
After you cancel, confirm the cancellation in the original store (site, Apple, or Google Play) and keep screenshots or confirmation emails. Your access to premium features continues until the current billing period ends. If you need a refund for a printed item or have quality issues, contact Greetings Island support and include the documentation checklist items above. Official support and help articles: Manage or cancel premium subscription, Refund policy, and the print shop policy at Print shop refund policy.
Address
If you need to send written correspondence, send it by registered mail (raccomandata A/R) to ensure delivery confirmation. Address: Hanagar 24, 4527713 Hod Hasharon, Israel.