Cancellation service N°1 in Canada
Contract number:
To the attention of:
Cancellation Department – Jarvis Ai
4650 112th Ave SE
T2C 2K2 Calgary
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Jarvis Ai service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
12/01/2026
Cancellation Jarvis Ai: Easy Method
What is Jarvis Ai
Jarvis Ai is a conversational AI/chatbot service offering subscription-based access through a web admin portal and mobile apps. It provides AI-generated responses and features under different commercial entities and terms; access and billing are controlled either through Jarvis’s web admin interface or through platform app stores depending on how you subscribed.
How to cancel Jarvis Ai
- Web (Jarvis Admin): Log into the Jarvis Admin page, open the Subscription tab and click “Cancel Plan.” Access typically continues until the end of your current billing period. For the official help article see Jarvis help - cancel subscription.
- App Store (iOS): Subscriptions bought through Apple must be cancelled through your Apple ID account settings in the App Store. Apple subscriptions auto-renew unless cancelled at least 24 hours before the renewal date - cancel in the App Store’s Subscriptions section.
- Google Play: If you purchased via Google Play, cancel using your Google Play account’s Subscriptions area. Be aware that some users report subscriptions not appearing in Play’s subscriptions list even after purchase; if you don’t see it, follow the Google Play support flow and keep records of purchase receipts.
- Postal mail (formal notice): If you prefer or need a written cancellation sent by post, mail a clear cancellation letter addressed to Jarvis at the company address, request return receipt (registered mail), include your account email, subscription details, and a clear cancellation statement and date.
What happens when you cancel
When you cancel through the Jarvis Admin portal your access usually continues until the end of your paid billing period; the subscription will not renew afterwards. If you cancel via Apple or Google Play, platform-managed subscriptions will stop renewing according to the store’s timelines (check the store’s subscription status screen for the end date). Cancellation does not necessarily delete your account or data - account data retention and deletion follow Jarvis’s privacy policy and terms. Keep copies of cancellation confirmations or screenshots; they are useful if charges continue.
Will I get a refund?
Refunds are generally not provided. Jarvis-related terms of service indicate sales are final for the web app (FinallyFreeProductions terms) and Jarvis Labs’ terms state no refunds except in the event of billing errors. Canadian consumer law does not create a statutory 14‑day refund right for digital subscriptions in ordinary cases; refunds are typically available only if the service is defective, misrepresented, or there is a billing error. If you believe you were charged in error after canceling, you can raise the issue with Jarvis support and with your payment provider or issuing bank.
Jarvis Ai plans and pricing
| Plan | Price | Billing cycle | Notes |
|---|---|---|---|
| Varies | Varies | Varies | Details depend on purchase channel (web, App Store, Google Play) and current offers. |
Your consumer rights in Canada
In Canada, there is no general statutory right to cancel and obtain a refund for digital subscriptions within 14 days; consumer rights depend on provincial laws and the contract terms. Refunds are more likely when a service is defective, not as described, or billing errors occur. Unfair or misleading renewal practices may be subject to enforcement under Canadian competition and consumer protection laws. If you are charged after cancelling, you can dispute the charge through your payment provider, contact your bank to request a chargeback, and file a complaint with your provincial consumer protection office if necessary.
Customer experiences
Public reviews and forum posts show several user complaints: one Trustpilot review describes being charged after a trial and losing access to the admin dashboard with unhelpful support; Reddit threads report instances of billing continuing after app uninstall or cancellation attempts and subscriptions not appearing in Google Play. There are fewer publicly visible positive reviews for the service, and experiences appear mixed - some customers manage straightforward cancellations via the web admin or App Store while others report problems requiring additional follow-up and documentation.
Documentation checklist
- Account email and username, order confirmation/receipt, payment method and last four digits, subscription start and renewal dates, screenshots of subscription or billing screens, cancellation confirmation or screenshots, copies of correspondence with support, postal tracking and return receipt if sent by registered mail.
Common mistakes
Common errors include assuming uninstalling the mobile app cancels a subscription (it does not), cancelling only in the app without checking the platform subscription area (App Store or Google Play), missing store-specific cancellation windows such as Apple’s 24‑hour rule, and failing to keep evidence of cancellation. Another frequent issue is relying solely on in-app support messages without obtaining an explicit cancellation confirmation or saving receipts and screenshots; these records are often necessary if you need to dispute continued charges.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web (Jarvis Admin) | No (sales generally final; access continues to period end; refunds only for billing errors per terms) | Easy - cancel in Subscription tab; keep confirmation screenshot |
| App Store (iOS) | No (Apple controls refunds; Jarvis terms do not provide routine refunds) | Easy - cancel via Apple ID Subscriptions (ensure 24‑hour window) |
| Google Play | No (Jarvis terms apply; Play may offer refunds case-by-case) | Hard - users report subscriptions sometimes don’t appear; you may need receipts and Google support) |
| Postal mail (registered notice) | No (formal notice helps create paper trail; refunds still subject to policy) | Moderate - useful when other channels fail; requires proof of delivery |
After cancelling
After you cancel, monitor your email for a cancellation confirmation and your bank/credit card statements for any further charges. If you are charged after cancellation, contact Jarvis support with your documentation and request resolution; if unresolved, dispute the charge with your payment provider or issuing bank and keep records of all communications. Helpful reference pages: Jarvis cancellation help (jarvis.cx help), Apple subscriptions support (Manage subscriptions on iPhone or iPad), and Google Play subscriptions support (Cancel, pause, or change a subscription).
Address
For postal cancellations or formal notices send to: 4650 112th Ave SE, Calgary, Alberta, Canada T2C 2K2 (use registered mail with return receipt recommended).