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Cancellation service #1 in Canada
Justdone Ai is an online suite of AI writing tools that offers features such as writing improvement, AI detection and humanizer tools, and a range of other productivity helpers. It operates on a subscription model with trials and paid monthly or annual plans, and primary account management is handled on the web at justdone.com.
Cancelling your subscription stops future automatic renewals. In most subscription services, access to paid features continues until the end of the paid period or trial - this is likely with Justdone Ai but you should confirm in your account or with support. The company’s public materials do not clearly state data‑retention or deletion timelines, so if you need copies of your work or account data, export or save important content before cancelling and ask support about data handling if required.
Justdone Ai does not publish an explicit, standard refund policy (for example a clear 14‑day right to cancel) on its public terms or subscription pages. That said, some users have reported receiving refunds for unintentional renewals after contacting support. Refunds therefore appear to be handled case‑by‑case through customer support rather than via a clearly advertised automatic policy. If you believe you are due a refund (for example for an unwanted renewal), contact support promptly, provide order details and evidence, and request a refund - keep records of all messages and receipts.
| Plan | Price (approx.) | Period | Features |
|---|---|---|---|
| Start Plan (7-day trial) | US$2.00 (~C$2.66 upfront, then C$53.19/month if auto-renewed at US$39.99) | 7-day trial, then monthly | Full access during trial; auto‑renews monthly if not cancelled |
| Unlimited Monthly Plan (promo) | US$19.99 (~C$26.59/month) | Monthly | Access to all 35+ AI tools |
| Unlimited Monthly Plan (standard) | US$29.99 (~C$39.87/month) | Monthly | Access to all 35+ AI tools |
| Unlimited Annual Plan | US$24.99 (~C$33.24/month; billed US$299.88/year, ~C$397/year) | Annual (billed yearly) | Access to all 35+ AI tools, billed annually |
Under Canadian consumer protection laws, digital subscriptions sometimes include statutory cancellation rights (for example a 14‑day right to cancel for certain purchases of non‑physical goods), but these rights can vary by province and by the way the service is sold. Justdone Ai does not publicly provide a clear cancellation or refund policy that mirrors those rights, so Canadian consumers should be proactive: cancel at least 24 hours before the trial or billing period ends to avoid charges, keep documentation of the sale and cancellation, and if necessary seek remedy through support, the payment provider or provincial consumer protection offices. If you subscribed through a third‑party platform (App Store or Google Play), use that platform’s cancellation and refund procedures because the platform’s rules generally govern those purchases.
User reviews are mixed. Many customers praise Justdone Ai for being user‑friendly, improving writing, fast performance, and for helpful customer support that resolved issues including unwanted renewals. Other users report problems such as unexpected auto‑renewals, difficulty cancelling despite instructions, and concerns about the accuracy of the AI detector tools. Overall, experiences suggest the website and support route work for many customers, but some people have faced friction and have needed to escalate or provide proof to secure refunds.
Common mistakes include waiting until the last few hours to cancel (which risks missing the 24‑hour cutoff), assuming App Store/Google Play rules are the same as web subscriptions, not saving receipts or screenshots, and not contacting support promptly when an unwanted charge appears. For example, a user who waits until the morning the trial ends might be billed overnight; another who subscribed via a mobile store but tries to cancel only on the website may not find the cancellation option they need.
| Method | Refund | Difficulty |
|---|---|---|
| Website account cancellation | Refunds not guaranteed; possible if you contact support and provide evidence | Low - Moderate (must cancel ≥24 hours before period end) |
| Contacting support / written request to company | Possible (reports of refunds for accidental renewals); handled case‑by‑case | Moderate (may require documentation and follow up; registered mail provides proof) |
| App Store / Google Play (if used) | Depends on platform policy; use the store’s refund process | Variable to High (Justdone Ai provides no published guidance for these platforms) |
After you cancel, monitor your bank or card statement for any unexpected charges and keep copies of all cancellation confirmations. If a charge posts despite cancellation, contact Justdone support immediately with your documentation and, if needed, contact your card issuer to dispute the charge. Helpful links: pricing page justdone.com/pricing, terms justdone.com/pt/legal/terms-of-use, and customer reviews for context Trustpilot. If you choose to send a paper cancellation, use registered or recorded delivery to ensure proof of dispatch and delivery.
Just Done Ltd
Berwick Road 58
SK17 9PE Buxton
United Kingdom
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Written by Logan Lewis
Regulatory watch · 5 years experience
Legal analyst tracking eIDAS, GDPR and electronic delivery regulations for 5 years to make sure every Postclic template is compliant and admissible in court.