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Cancel LAWDEPOT
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Cancellation service #1 in Canada
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I hereby notify you of my decision to terminate the contract relating to the Lawdepot service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Lawdepot: Easy Method
What is Lawdepot
LawDepot is an online legal-document service that allows users in Canada to create, customize and download a range of legal forms and contracts. It offers both one-time document purchases (for example, a single Will) and a subscription service that provides broader, unlimited access to its document library.
How to cancel Lawdepot
- Sign in at LawDepot.ca, go to the cancellation page and submit your cancellation; a confirmation is recommended.
- Or call LawDepot support at 1‑877‑509‑4398 and request cancellation; ask for a confirmation reference or confirmation e‑mail.
- For added certainty, consider sending a written cancellation to LawDepot’s Canadian office (registered/trackable mail) at the address below and keep proof of postage/delivery.
- Note: LawDepot’s official Canadian pages do not mention App Store or Google Play subscription management; subscriptions are likely managed via the website rather than mobile app stores.
What happens when you cancel
When you cancel, cancellation should stop future automatic renewals and further billing for the subscription. In many cases your account will retain access for the remainder of the paid period, but specifics can vary by timing and the terms in effect when you purchased. Your saved documents typically remain accessible in your LawDepot account, but it is prudent to export or download any important documents before or immediately after cancelling in case access changes. Keep copies of confirmation messages and any reference numbers you receive.
Will I get a refund?
LawDepot offers a 30‑day money‑back guarantee for purchases; refunds requested within 30 days of purchase are generally provided. The Better Business Bureau response indicates annual subscriptions are refundable within 30 days of purchase; after that initial 30‑day window or at renewal, refunds are generally not provided. Some customers report difficulty obtaining refunds or receiving partial refunds; if you believe a charge is incorrect, document your communications and request a written decision from LawDepot.
Lawdepot plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| One-time Will (no subscription) | C$19.00 - C$24.00 | One-time | Single Will document |
| Monthly Subscription (after free trial) | C$39.00 | Monthly | Unlimited access to documents (full subscription) |
Your consumer rights in Canada
Under Canadian consumer protection frameworks and provincial Consumer Protection Acts, businesses that sell services with automatic renewal must clearly disclose terms, renewal dates and provide notifications before charging for renewals. Lack of receipts, missing renewal notices or unclear billing practices may contravene these requirements. If you believe LawDepot has failed to disclose or obtain proper consent for recurring charges, you can raise the issue with your provincial consumer protection office, contact your payment provider to dispute unauthorized charges, and file complaints with organizations such as the Better Business Bureau.
Customer experiences
Users report both positives and negatives. Positive feedback highlights the platform’s step‑by‑step instructions, user‑friendly interface and affordability for creating legal documents. Negative feedback centers on instances where customers say cancellations failed to stop charges, ongoing renewals occurred despite attempted cancellations, and difficulties obtaining full refunds or clear billing receipts. These mixed experiences suggest documenting every cancellation attempt and saving confirmations.
Documentation checklist
- Account email and username;
- Order number, invoice or receipt and purchase date;
- Dates and amounts of any disputed charges (bank/card statements);
- Screenshots of cancellation pages, confirmation messages or error messages;
- Phone call logs: date/time, agent name and reference number if provided;
- Copies of any registered/trackable mail sent to LawDepot and proof of delivery.
Common mistakes
Common mistakes include relying on a verbal or partial cancellation without obtaining written confirmation, assuming mobile app store cancellation applies when the subscription is managed on LawDepot’s website, failing to save or screenshot confirmation, and waiting past the 30‑day refund window if you intend to request a refund. Another frequent issue is not checking bank statements promptly for renewals so that disputes become harder to resolve.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Website cancellation (sign in and cancel) | Possible within 30 days; depends on timing | Low - Medium (recommended first step) |
| Phone cancellation (1‑877‑509‑4398) | Possible within 30 days; request confirmation | Medium (verify confirmation) |
| Registered/trackable mail to Canadian office | Possible; provides dated proof | Low for proof, moderate for processing time |
| App Store / Google Play | Unclear - no evidence subscriptions are managed via app stores | N/A (likely not applicable) |
After cancelling
After you cancel, keep the cancellation confirmation and monitor your bank or card statements for any further charges. If you do not receive confirmation, follow up with LawDepot via the support phone number or the website cancellation page at LawDepot.ca. If a disputed charge appears after cancellation and LawDepot does not resolve it, consider contacting your payment provider to dispute the charge, filing a complaint with the Better Business Bureau (BBB complaint page), and checking provincial consumer protection resources. Export any documents you need to keep and retain all correspondence related to the cancellation.
Address
LawDepot
9644 54 Ave NW
Edmonton, Alberta T6E 5V1
Canada