Cancellation Lawdepot: Easy Method

What is Lawdepot

LawDepot is an online legal-document service that allows users in Canada to create, customize and download a range of legal forms and contracts. It offers both one-time document purchases (for example, a single Will) and a subscription service that provides broader, unlimited access to its document library.

How to cancel Lawdepot

• Sign in at LawDepot.ca, go to the cancellation page and submit your cancellation; a confirmation is recommended.
• Or call LawDepot support at 1‑877‑509‑4398 and request cancellation; ask for a confirmation reference or confirmation e‑mail.
• For added certainty, consider sending a written cancellation to LawDepot’s Canadian office (registered/trackable mail) at the address below and keep proof of postage/delivery.
• Note: LawDepot’s official Canadian pages do not mention App Store or Google Play subscription management; subscriptions are likely managed via the website rather than mobile app stores.

What happens when you cancel

When you cancel, cancellation should stop future automatic renewals and further billing for the subscription. In many cases your account will retain access for the remainder of the paid period, but specifics can vary by timing and the terms in effect when you purchased. Your saved documents typically remain accessible in your LawDepot account, but it is prudent to export or download any important documents before or immediately after cancelling in case access changes. Keep copies of confirmation messages and any reference numbers you receive.

Will I get a refund?

LawDepot offers a 30‑day money‑back guarantee for purchases; refunds requested within 30 days of purchase are generally provided. The Better Business Bureau response indicates annual subscriptions are refundable within 30 days of purchase; after that initial 30‑day window or at renewal, refunds are generally not provided. Some customers report difficulty obtaining refunds or receiving partial refunds; if you believe a charge is incorrect, document your communications and request a written decision from LawDepot.

Lawdepot plans and pricing

Your consumer rights in Canada

Under Canadian consumer protection frameworks and provincial Consumer Protection Acts, businesses that sell services with automatic renewal must clearly disclose terms, renewal dates and provide notifications before charging for renewals. Lack of receipts, missing renewal notices or unclear billing practices may contravene these requirements. If you believe LawDepot has failed to disclose or obtain proper consent for recurring charges, you can raise the issue with your provincial consumer protection office, contact your payment provider to dispute unauthorized charges, and file complaints with organizations such as the Better Business Bureau.

Customer experiences

Users report both positives and negatives. Positive feedback highlights the platform’s step‑by‑step instructions, user‑friendly interface and affordability for creating legal documents. Negative feedback centers on instances where customers say cancellations failed to stop charges, ongoing renewals occurred despite attempted cancellations, and difficulties obtaining full refunds or clear billing receipts. These mixed experiences suggest documenting every cancellation attempt and saving confirmations.

Documentation checklist

• Account email and username;
• Order number, invoice or receipt and purchase date;
• Dates and amounts of any disputed charges (bank/card statements);
• Screenshots of cancellation pages, confirmation messages or error messages;
• Phone call logs: date/time, agent name and reference number if provided;
• Copies of any registered/trackable mail sent to LawDepot and proof of delivery.

Common mistakes

Common mistakes include relying on a verbal or partial cancellation without obtaining written confirmation, assuming mobile app store cancellation applies when the subscription is managed on LawDepot’s website, failing to save or screenshot confirmation, and waiting past the 30‑day refund window if you intend to request a refund. Another frequent issue is not checking bank statements promptly for renewals so that disputes become harder to resolve.

Comparative recap

After cancelling

After you cancel, keep the cancellation confirmation and monitor your bank or card statements for any further charges. If you do not receive confirmation, follow up with LawDepot via the support phone number or the website cancellation page at LawDepot.ca. If a disputed charge appears after cancellation and LawDepot does not resolve it, consider contacting your payment provider to dispute the charge, filing a complaint with the Better Business Bureau (BBB complaint page), and checking provincial consumer protection resources. Export any documents you need to keep and retain all correspondence related to the cancellation.

Address

LawDepot
9644 54 Ave NW
Edmonton, Alberta T6E 5V1
Canada