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Cancellation service #1 in Canada
Linktree is a link-in-bio service that lets you present multiple destination links from a single public landing page. It’s commonly used by creators, small businesses and social accounts to share links to websites, stores, social platforms and content from one short URL.
The service is offered as a free tier plus paid plans that add features such as advanced analytics, custom branding and priority support. Paid purchases can be made directly on the web or through mobile app stores (Apple App Store, Google Play).
When you cancel a paid Linktree plan purchased on the web, the subscription remains active until the end of the current billing period; you keep paid features until that date. After the billing period ends your account will revert to the Free plan and paid features will no longer be available.
If you cancel a subscription purchased through Apple or Google Play, follow the platform’s cancellation confirmation and timing - platform-managed subscriptions typically stop at the end of the active period. Data such as your links and basic account information are retained by Linktree under its normal account policies, but access to premium features is removed after the paid period expires.
Linktree’s stated policy is that payments are generally non-refundable. For web (direct) purchases, Linktree may consider refunds in limited circumstances and sometimes notes a 72‑hour window where refunds may be granted at their discretion. This is not guaranteed and is subject to Linktree’s terms and applicable law.
For purchases made through the Apple App Store or Google Play, Linktree cannot issue refunds - you must request refunds directly from Apple or Google according to their refund processes and policies.
| Plan | Price | Period | Features |
|---|---|---|---|
| Free (Web) | US$0 / CA$0 | Monthly | Basic Linktree with branded interface |
| Starter (Web USD) | US$8.00 | Monthly | Basic customization, subscriber collection, reduced seller fee |
| Pro (Web USD) | US$15.00 | Monthly | Advanced analytics, personalized branding, social scheduling, lower seller fee |
| Premium (Web USD) | US$35.00 | Monthly | VIP support, zero seller fees, unlimited features |
| Starter (iOS App Canada) | CA$5.99 | In‑App Purchase (likely Monthly) | Access via iOS app; matches Starter tier |
| Pro (iOS App Canada) | CA$14.99 | In‑App Purchase (likely Monthly) | Access via iOS app; matches Pro tier |
| Premium (iOS App Canada) | CA$26.99 to CA$39.99 | In‑App Purchase (likely Monthly or Annual variant) | Access via iOS app; matches Premium tier |
Canadian consumer-protection laws can affect digital subscriptions. Although Linktree’s terms note refunds are provided "to the extent permitted by applicable law", provincial and federal consumer rules may provide cooling-off or refund rights that override a vendor’s discretionary policies. If you believe you have a statutory right to a refund in Canada, reference your local consumer protection agency and, if necessary, escalate through payment disputes or platform (Apple/Google) refund processes.
Many users praise Linktree for its simplicity and clean interface, especially for Instagram and other social profiles. Reviewers often commend the ease of adding and rearranging links and note that support can be responsive in solving account issues.
Common criticisms include limited customization for some users, perceptions that premium tiers are costly, and occasional account-access problems (password recovery or unexpected bans) where communication was reported as slow. Experiences vary; weigh the features you use against the cost and support expectations.
A frequent mistake is assuming cancellation can be done in the same place the purchase was made: web purchases must be cancelled via the Linktree admin Billing page, while App Store and Google Play purchases must be cancelled through those platform accounts. Attempting to cancel via the wrong channel delays results.
Another common error is expecting an immediate refund or immediate loss of access - most cancellations terminate at the end of the billing period and refunds are not automatic. Users also sometimes fail to retain proof of purchase or forget which Apple/Google account was used, which makes platform refunds or disputes harder to resolve.
| Method | Refund | Difficulty |
|---|---|---|
| Web (Linktree Admin - Billing page) | Generally no; possible discretionary refund (72‑hour window referenced); subject to applicable law | Low |
| Apple App Store (iOS) | No - request via Apple Support / App Store refunds | Medium |
| Google Play Store | No - request via Google Play refunds | Medium |
After you cancel, check for a cancellation confirmation email and keep it for your records. Verify that your account reverts to the Free plan only after the paid period ends and export any data you need before features are removed (for example, analytics or subscriber lists if available).
If you purchased through Apple or Google, confirm the platform shows the subscription as cancelled. For refunds or disputes for App Store or Google Play purchases, follow the respective platform processes: Apple Support (manage subscriptions) and Google Play Help (request a refund). Useful links: Linktree, Apple - cancel or change subscriptions, Google Play - cancel subscriptions.
Linktree Pty Ltd (ABN 68 608 721 562), 1‑9 Sackville St, Collingwood VIC 3066, Australia
If you need to send a written cancellation or legal notice, consider registered mail to the address above and retain tracking/return receipt documentation (raccomandata A/R or equivalent).
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Lucas Lee
Former postal advisor · 3 years experience
Former postal-services advisor and e-signature specialist, I have been writing for Postclic for 3 years to demystify legally binding mail for everyday users.