Cancel Linktree: Easy Method

What is Linktree

Overview

Linktree is a web service that creates a single landing page of links you can place in social profiles. It is commonly used to direct followers to multiple destinations from one URL.

Primary uses

Creators, businesses and professionals use Linktree to share websites, stores, contact forms, and social links from one central page. It offers both a free tier and paid plans with extra features.

How to cancel Linktree

Cancel via the Web (Linktree Admin)

• Log in to your Linktree Admin at linktr.ee.
• Open the "Billing" page in your account settings.
• Follow the on-screen option to cancel your paid plan; confirm cancellation when prompted.
• Cancellation takes effect at the end of the current billing cycle (paid features remain until then).

Cancel purchases made with Apple ID (App Store)

• If you purchased using your Apple ID, open your iPhone/iPad Settings or App Store subscription settings.
• Find the Linktree subscription under Subscriptions and select "Cancel Subscription".
• Linktree cannot cancel App Store subscriptions for you; you must cancel through Apple.

Cancel purchases made with Google Play

• If you purchased via Google Play, open the Google Play Store app and go to Subscriptions.
• Select the Linktree subscription and tap "Cancel subscription".
• Linktree cannot cancel Google Play subscriptions for you; cancellations must be handled through Google Play.

Special provision: cancellations within 72 hours

• If you cancel a paid web plan within 72 hours of purchase, Linktree may, at its discretion, allow a refund.
• Contact Linktree support promptly if you believe you are eligible for this exception.

What happens when you cancel

Access and features

After cancellation, your paid features remain active until the end of the current billing period.

Once the billing cycle ends, your account automatically downgrades to the free plan and paid features are removed.

Billing and renewal

No further subscription charges will be taken after cancellation takes effect. You will not be billed again for the cancelled plan.

Keep a record of your cancellation confirmation for your records in case of billing disputes.

Data and account status

Cancellation does not necessarily delete your Linktree account or content. Your links and basic profile typically remain on the free plan.

If you want data deletion, follow Linktree's privacy or data removal instructions or contact support for account deletion steps.

Will I get a refund?

Web payments (general policy)

Payments made directly on the web are generally non-refundable according to Linktree's published policy.

However, if you cancel within 72 hours of purchase, Linktree may - at its discretion - offer a refund. This is an exception, not a guarantee.

App Store and Google Play purchases

• Purchases made via Apple App Store or Google Play must be refunded through Apple or Google support.
• Linktree cannot process refunds for subscriptions purchased through those stores.

NZ 14-day "cool-off" and statutory rights

Linktree's published policy does not explicitly grant a 14-day right-to-cancel or refund, and their policy emphasizes non-refundable payments.

Under New Zealand consumer law, you may still have statutory remedies; see the Consumer Guarantees Act section below for details.

Linktree plans and pricing

Pricing overview

Official Linktree pricing is listed in USD on Linktree's website. App Store prices seen in the New Zealand store may display local IAP rates.

Definitive NZD prices for Linktree plans are not published by Linktree; App Store figures are examples and may vary.

Notes about App Store prices

The NZ App Store can show in-app purchase prices such as $7.99 (Starter) and $22.99 (Pro), but the currency and regional applicability are not officially confirmed by Linktree.

Always check your App Store or Google Play subscription screen for the exact price charged to your account.

Your consumer rights in New Zealand

Consumer Guarantees Act (CGA) summary

Under the CGA, digital services must be of acceptable quality, fit for purpose, and as described by the seller.

If a digital service fails to meet these guarantees, consumers may be entitled to remedies such as repair, replacement or refund.

How the CGA may apply to Linktree

Linktree's "no refunds" or "discretionary refund" policies do not necessarily override statutory rights under NZ law.

• If Linktree's service is defective or not as described, you may seek remedies under the CGA despite their published refund policy.
• Document issues clearly and contact Linktree support; escalate via consumer protection channels in NZ if necessary.

Customer experiences

Positive feedback

• Many users praise Linktree for ease of use, fast setup and a professional appearance.
• Capterra reviewers highlight useful analytics, solid features and value for money in some cases.

Common complaints

• Some users report limited customization and view premium features as expensive.
• There are reports of account access issues, slow or impersonal support, AI-only responses, and occasional account bans without clear explanation.

Documentation checklist

Before you cancel

• Account email and username used for the Linktree account.
• Receipt or proof of payment (web invoice or App Store / Google Play receipt).
• Which platform you purchased on (Linktree web, Apple App Store, Google Play).

If you need a refund or dispute

• Screenshot of billing history showing the charge and billing cycle dates.
• Any correspondence with Linktree support and dates/times of contact attempts.
• Notes on the problem (what feature failed, error messages, or access issues).

Common mistakes

Cancelling the wrong platform

A frequent error is attempting to cancel an App Store or Google Play subscription through the Linktree web Billing page.

If you paid via Apple or Google, you must cancel in the respective store; Linktree cannot cancel those subscriptions for you.

Missing the billing cycle or confirmation

Another common mistake is assuming cancellation is immediate. Paid features often remain until the billing period ends.

Always save the cancellation confirmation and check your next billing statement to ensure no further charges are taken.

Comparative recap

Quick comparison

Which to choose

If you purchased on the web, cancel inside your Linktree Admin to stop renewals and ask about a discretionary refund if within 72 hours.

If you purchased via an app store, use that store's subscription management and support channels for cancellations or refund requests.

After cancelling

Immediate actions

• Save a copy of your cancellation confirmation and any receipt showing the last payment date.
• Check that your account downgraded at the end of the billing cycle and verify which features remain active.

Further help and useful links

• Linktree Help Center
• Apple: manage subscriptions
• Google Play: cancel subscriptions
• For consumer advice in NZ, consider contacting your local consumer protection agency for CGA guidance.

Address

Postal address

Linktree Pty Ltd

1‑9 Sackville Street, Collingwood VIC 3066, Australia

Notes about New Zealand correspondence

There is no separate New Zealand postal cancellation address; Linktree directs postal correspondence to its Australian office above.

If you need privacy or account deletion assistance and are in NZ, contact Linktree support and retain documentation of your requests.