Cancellation service N°1 in Puerto Rico
Contract number:
To the attention of:
Cancellation Department – Livecareer
BOLD LLC, City View Plaza Tower II, Suite 6000, 48 Calle 165
00968 Guaynabo
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Livecareer service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
18/01/2026
Cancellation Livecareer: Easy Method
What is Livecareer
LiveCareer is an online resume and cover-letter builder that offers templates, step-by-step tools and AI-driven suggestions to help users create professional job application documents quickly. The service operates on a subscription model that provides unlimited downloads and additional paid writing or review services.
While the core tools are web-based, LiveCareer also has mobile access and uses trial periods and automatic renewal mechanisms for its paid plans.
How to cancel Livecareer
- Cancel on the web: Sign in to your LiveCareer account, open Account Settings and use the online cancellation page to stop auto‑renewal. After submitting the cancellation you should receive an email confirmation containing a cancellation number; keep that number for your records. If you do not receive confirmation, contact customer service directly via the LiveCareer Terms page.
- Cancel for mobile subscriptions: If you subscribed through the Apple App Store or Google Play, cancel the subscription in your Apple or Google account (these platforms usually require you to cancel directly). LiveCareer’s FAQ notes that regional customer support (phone, chat or email) can assist with deactivation but may not be able to process the App Store/Google Play cancellation for you; see the LiveCareer FAQ.
- Document the cancellation: Save screenshots of the cancellation page, confirmation email, and any chat or ticket numbers. Note the date/time and payment method used for the original charge.
- Registered mail option: If you want a traceable hard-copy request, send a signed cancellation letter by registered mail with return receipt (A/R) to LiveCareer’s billing address (see the Address section below) and keep the postal receipt as additional proof.
What happens when you cancel
When you cancel, LiveCareer typically stops automatic renewal so no future recurring charges are applied, but your access often continues until the end of the current paid period. Downloads and full access may remain active for the remainder of that billing cycle; check your account page for specific access dates.
Your account and the documents you created generally remain on the LiveCareer servers after cancellation unless you choose to delete them. It is recommended to download any resumes or cover letters you want to keep before cancelling or before your access expires. Always keep the cancellation confirmation number or any customer-service reference ID.
Will I get a refund?
LiveCareer’s Terms state you may request a refund if you cancel before the end of the “initial period” (for example, a trial period). Their FAQ and public notices say they cannot guarantee a refund in all cases, so outcomes vary.
Many users report a 14‑day trial that auto‑renews to a paid subscription if not cancelled in time; if you were charged after believing you were on a free or one‑off trial, contact LiveCareer promptly with evidence (confirmation emails, screenshots, billing statements). If LiveCareer refuses a refund and you believe the charge was unauthorized or misleading, you can also seek a refund through your payment provider or file complaints with provincial consumer protection agencies.
Livecareer plans and pricing
| Plan | Price | Period | Features |
| 14‑Day Trial (Full Access) | US$2.95 | 14 days | Unlimited downloads during trial; auto‑renews |
| Monthly Access | US$5.95 per month (or approx. US$23.95/month after trial) | Monthly | Unlimited resume & cover letter downloads |
| Annual Subscription | US$71.40 per year | Annual | Unlimited resume & cover letter downloads |
| Resume Review | US$19.95 | One‑time | Professional review of existing resume |
| Resume Tune‑Up | US$49.95 | One‑time | Resume enhancement service |
| Resume Creation - Entry | US$99.00 | One‑time | Resume writing service - entry level |
| Resume Creation - Professional | US$199.00 | One‑time | Resume writing service - professional level |
| Resume Creation - Executive | US$299.00 | One‑time | Resume writing service - executive level |
| Cover Letter Creation | US$60.00 | One‑time | Cover letter writing service |
Prices are listed in U.S. dollars; Canadian users will be charged in USD and their bank or payment provider will apply the CAD conversion and any foreign‑transaction fees.
Your consumer rights in Canada
Federal and provincial consumer protection laws in Canada require clear disclosure of automatic renewal terms and reasonable means of cancellation for digital subscription services. If a subscription auto‑renews without clear notice, that practice may raise consumer protection concerns under applicable provincial statutes.
Consumers generally have rights to cancel within a trial or "cooling‑off" period and to seek refunds if cancellation is timely. If LiveCareer’s contractual disclaimers limit refunds, you may still have statutory rights that supersede contractual language. If you experience unauthorized charges or believe a practice was misleading, you can contact your bank or card issuer to request a reversal or chargeback and lodge a complaint with your provincial consumer protection agency.
Customer experiences
Many users praise LiveCareer for a user‑friendly interface, helpful templates and AI suggestions that simplify resume creation, especially for people who struggle with formatting or writing. These positive reviews often highlight speed and ease of use.
Conversely, recurring negative feedback centers on automatic renewal notifications (unexpected charges after trials), difficulty obtaining refunds, perceived lack of transparency about recurring billing, and occasional poor customer‑service experiences. Some users also report technical issues with formatting and unclear resolution timelines for refunds.
Documentation checklist
- Account email and username, order ID(s) and subscription dates
- Screenshots of subscription pages, trial start/end dates and any confirmation messages
- Confirmation email with cancellation number (if received) or screenshots of the cancellation submission
- Bank or card statements showing the charge(s)
- Copies or transcripts of communications with LiveCareer support (chat logs, emails), and postal receipts if you sent registered mail
Common mistakes
Many problems stem from missing the trial cancellation window - users who assume a trial is free or one‑off but do not cancel before auto‑renewal end up billed. Another frequent mistake is attempting to cancel an App Store or Google Play subscription through LiveCareer rather than through the Apple or Google account where the subscription is managed.
Other common errors include not saving cancellation confirmation, failing to check spam folders for emails, and not documenting charges (screenshots and statements), which makes it harder to dispute transactions later.
Comparative recap
| Method | Refund | Difficulty |
| Cancel on LiveCareer website (Account Settings) | Possible if within initial/trial period; confirmation should include a cancellation number | Low - Medium |
| Cancel via Apple App Store / Google Play | Refunds handled by Apple/Google policies; LiveCareer can advise but may not process refunds | Medium - High |
| Request refund via payment provider (chargeback) | Possible when charge is unauthorized or misleading; depends on issuer investigation | Medium |
After cancelling
After you cancel, keep the confirmation number, download any resumes or documents you need, and monitor your bank or card statements for any unexpected charges. If you are charged after cancelling, contact LiveCareer support immediately and supply your cancellation confirmation; if the issue is unresolved, contact your card issuer to dispute the charge.
Useful links: LiveCareer Terms of Use, LiveCareer FAQ, and user reviews such as Trustpilot for community feedback. If you cannot resolve the issue with LiveCareer, consider contacting your provincial consumer protection office for guidance.
Address
BOLD LLC, City View Plaza Tower II, Suite 6000, 48 Calle 165, Guaynabo, PR 00968, Puerto Rico