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I hereby notify you of my decision to terminate the contract relating to the Lux Algo service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Lux Algo: Easy Method
What is Lux Algo
Lux Algo is a commercial indicator and alert service used by traders to add signals and analytical overlays to charting platforms. It offers tiered subscription plans that provide features such as advanced signals, alerts, oscillator tools and AI-assisted backtesting depending on the plan.
The product is distributed digitally and billed as a subscription; access is managed through the vendor’s account/billing system and sometimes through third-party platforms used for payment or distribution.
How to cancel Lux Algo
- Sign in to your Lux Algo account on the official website (luxalgo.com) and open Account or Billing settings; look for a "Cancel subscription" or "Manage subscription" link and follow the onscreen prompts to turn off auto‑renewal.
- If you purchased Lux Algo through a third party (for example a charting platform or marketplace) sign in to that platform (e.g., TradingView or the platform used at checkout) and cancel the subscription there as well.
- Save confirmation screens and request a cancellation confirmation email; that email is your primary proof of cancellation.
- If you cannot cancel online or you continue to be billed, open a support request with Lux Algo from their website contact form or support channel, provide your order number and screenshots, and ask them to cancel and confirm in writing.
- If support does not resolve a continuing charge, contact your payment provider (PayPal, card issuer, or bank) to dispute or stop future recurring payments and follow their complaint process.
What happens when you cancel
When you cancel a Lux Algo subscription, access typically continues through the end of your current billing period; the subscription will not auto‑renew at the next cycle. Any active features tied to the subscription will usually stop working once the paid period ends.
Lux Algo retains account and billing records according to its privacy policy; cancellation does not automatically delete your account or personal data. If you want account deletion, request that explicitly from support and follow their account‑deletion process.
Will I get a refund?
Refunds for digital subscriptions are determined by the vendor’s refund policy and the circumstances. Lux Algo does not guarantee refunds for normal cancellations of ongoing monthly subscriptions; however, exceptions may be considered for billing errors, duplicate charges, or other clearly demonstrable mistakes.
If you believe you are entitled to a refund, contact Lux Algo support immediately with order details and evidence. If the charge was processed by a third party or if support cannot help, you can pursue a dispute through your payment provider or card issuer; these routes may yield a refund for unauthorized or erroneous charges.
Lux Algo plans and pricing
| Plan | Price (approx CAD) | Period | Features |
|---|---|---|---|
| Premium | ≈C$55.19/month | Monthly | Advanced signals, alerts, oscillator tools (as per 'Premium') |
| Ultimate | ≈C$82.79/month | Monthly | Everything in Premium plus AI Backtesting Assistant |
Note: Lux Algo publicly lists prices in US dollars (Premium: US$39.99/month; Ultimate: US$59.99/month). The CAD figures above use an approximate conversion of 1 USD = 1.38 CAD (early January 2026). Your actual CAD charge may differ due to payment processor conversion rates, fees, or rounding.
Your consumer rights in Canada
Canadian consumers are protected by a mix of federal and provincial laws that prohibit deceptive practices and require clear disclosure of recurring charges and terms. There is no universal automatic right to a refund for digital subscriptions: the vendor’s published terms and the nature of the service (consumable/digital) matter.
You do have the right to dispute unauthorized or fraudulent charges with your bank or card issuer and to file complaints with provincial consumer protection offices or federal agencies (for unfair practices). If you believe the vendor has engaged in misleading conduct, you may contact the Competition Bureau or your provincial consumer protection agency for guidance.
Customer experiences
User reports are mixed: many customers cancel successfully online and do not encounter further billing, while some report delays in receiving cancellation confirmations or disputes about continued charges. Response times from support vary, and cases involving third‑party payment platforms can add complexity.
Overall, prompt documentation (screenshots, confirmation emails, order IDs) and acting quickly when you notice an unwanted charge significantly improves the chance of a rapid resolution.
Documentation checklist
- Order number / invoice, account email, date of purchase, screenshots of billing page and cancellation confirmation (if any), payment method details, and any support ticket numbers or correspondence.
Common mistakes
Common mistakes include assuming cancellation at one place is sufficient when the subscription was purchased through a third party; failing to save cancellation confirmation; and waiting too long to contact support or the payment provider once unexpected charges appear. For example, cancelling on a charting platform but not in the vendor account can leave the vendor’s billing active, or relying on a verbal support promise without written confirmation can make disputes harder to resolve.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Cancel via Lux Algo account portal | Varies (possible if within policy) | Low |
| Cancel via third‑party marketplace/platform | Varies (depends on marketplace policy) | Low - Medium |
| Contact Lux Algo support directly | Possible for errors/duplicates | Medium |
| Dispute with payment provider or bank | Possible (especially for unauthorized charges) | Medium - High |
After cancelling
After you cancel, keep your cancellation confirmation and monitor your payment method for any further charges. If you continue to be billed, reopen support with Lux Algo and escalate to your payment provider if necessary. If you need government guidance, consult federal and provincial consumer resources.
Helpful pages: Lux Algo main site (luxalgo.com), TradingView (tradingview.com), Competition Bureau (Canada) (competitionbureau.gc.ca), and the Financial Consumer Agency of Canada (canada.ca/fcac).
Address
Lux Algo (general contact): Boston, Massachusetts 02101, United States.