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Cancellation service #1 in Canada
MasterWriter is a web-based creative writing and songwriting tool that provides word lists, rhymes, phrases and organizational features designed to help writers overcome blocks and refine lyrics, poems and other creative text. It is accessed via a browser rather than a dedicated mobile app, and subscriptions are managed through the MasterWriter website or by contacting their support team.
When you cancel a MasterWriter subscription you typically retain access to the service until the end of the paid license period you have already paid for. The subscription will not renew at the next billing cycle. Your account data and projects generally remain available to you while your access is active; you should download or back up any important work before access ends if you plan to stop using the service.
After the license period ends your account access will be discontinued unless you resubscribe. If you requested cancellation via support, keep the confirmation message or reference number for your records in case of disputes or accidental renewals.
MasterWriter offers a 90‑day money‑back guarantee. To request a full refund within 90 days of your purchase, contact support by email or phone and provide your account and order details. If you cancel but remain within the 90‑day period you may still be eligible for a refund - contact support to confirm eligibility and the refund process.
There is no specific indication from MasterWriter of a separate statutory 14‑day cancellation right for Canadian digital purchases; MasterWriter’s commercial 90‑day guarantee is the stated policy. If you believe additional statutory rights may apply, you can seek guidance from provincial consumer protection authorities or the Competition Bureau.
| Plan | Price | Period | Features |
|---|---|---|---|
| Monthly Subscription | US$9.95 | Monthly | Free updates, free upgrades, free support |
| Annual Subscription | US$99.95 | Annual | Free updates, free upgrades, free support |
| 2‑Year Subscription | US$149.95 | 2 Years | Free updates, free upgrades, free support |
| 1‑Year Reseller (discounted) | US$79.95 | Annual | Same as official |
| 2‑Year Reseller (discounted) | US$129.95 | 2 Years | Same as official |
| 1‑Year Promotional Deal | US$49.95 | Annual | Promotional discounted price |
| 2‑Year Promotional Deal | US$79.95 | 2 Years | Promotional discounted price |
Canadian consumers may have statutory protections under federal and provincial consumer protection laws that can affect digital purchases and refund rights. These laws vary by province and by the specifics of the transaction, and may include implied guarantees or remedies for misleading practices. MasterWriter’s stated 90‑day money‑back guarantee is a commercial policy; if you believe you are entitled to additional statutory rights (for example under provincial consumer protection legislation or the Competition Act), consider consulting your provincial consumer protection office or the Competition Bureau for guidance.
Public reviews show a mix of positive and negative experiences. Many users praise MasterWriter for being useful for songwriting and creative writing, calling it intuitive and effective for overcoming writer’s block; customer service is also often described as responsive and professional, particularly around renewals and refunds. Some negative feedback relates to pricing changes and requests for a native mobile app or additional basic features.
Common errors include assuming cancellation through an app store (when the service is web‑based), not saving a confirmation of cancellation, or waiting until after an automatic renewal without contacting support promptly. Another frequent issue is expecting an automatic refund outside MasterWriter’s stated 90‑day guarantee - always confirm refund eligibility with support and keep written records of requests and responses.
| Method | Refund | Difficulty |
|---|---|---|
| Web account > Subscription > Manage > Cancel | Refund possible if within the 90‑day money‑back window; contact support to confirm. | Easy - self‑service; keep confirmation. |
| Email [email protected] or call 1‑866‑848‑8484 | Refund possible if within 90 days; support processes refund requests and can provide confirmation. | Easy - requires waiting for support response and written confirmation. |
| App Store / Google Play | Not applicable - purchases are handled via the website; check store only if you were charged through a store. | Not applicable / Contact support if you believe a store charge occurred. |
After you cancel, save copies of any order receipts and the cancellation confirmation. You will generally retain access until the end of the prepaid period; export or back up any important projects before access expires. For help or to request a refund within the 90‑day window, contact support by email at [email protected] or by phone at 1‑866‑848‑8484. For general FAQs see the MasterWriter FAQ: masterwriter.com/FAQs. For user reviews and experiences consult the Trustpilot Canada page: MasterWriter on Trustpilot (CA).
MasterWriter Inc., 740 State St., Suite 203, Santa Barbara, California 93101, United States
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Written by Owen King
Digital-law graduate · 4 years experience
Graduate in digital law and passionate about secure written communication, I have been writing guides on certified mail and electronic registered delivery for 4 years.