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Cancellation service #1 in Canada
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Mewe service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Mewe: Easy Method
What is Mewe
MeWe is a social network that markets itself as a privacy-focused, ad-free alternative to mainstream platforms. It offers user profiles, groups, private messaging, media sharing and optional paid features such as enhanced cloud storage, voice & video calling and premium subscriptions.
How to cancel Mewe
- App Store (iOS): On your iOS device open Settings → tap your Apple ID → View Apple ID → Subscriptions → select the MeWe subscription → Tap "Cancel Subscription". MeWe cannot cancel App Store subscriptions for you. See MeWe help for reference.
- Google Play Store: Open the Google Play app → Menu → Subscriptions → select MeWe → Tap "Cancel Subscription". If the subscription is not visible in the Play app, cancel via the Google Play web/desktop interface. MeWe cannot cancel Play subscriptions on your behalf. See MeWe help.
- Web/Desktop (including PayPal): Log in at MeWe.com → Profile → Settings → Subscriptions & Purchases → Manage your subscriptions. For PayPal payments, log in to your PayPal account → Payments → Automatic payments → stop the automatic payment. MeWe’s help pages note they do not usually issue refunds. See MeWe help.
What happens when you cancel
When you cancel an active subscription it will generally stop future renewals but you usually retain access through the end of the already‑paid period. Cancelling a subscription does not necessarily delete your MeWe account or your profile content; account deletion is a separate action in settings. If you used an app store (Apple/Google) the app store manages the recurring billing and MeWe cannot directly stop those charges for you.
For payments via PayPal or credit card, stopping automatic payments prevents future charges but does not guarantee a refund of past payments; MeWe states refunds are not typically issued. If you need account data removed, follow MeWe’s account deletion process in Settings and keep copies of any confirmation messages for your records.
Will I get a refund?
MeWe’s published policy is that they "do not typically offer refunds" for subscriptions or purchases. There is no explicit mention on MeWe’s help pages or terms of a 14‑day automatic right of withdrawal. That means refunds are unlikely through MeWe’s customer service in most cases.
Exceptions may exist depending on how you paid and local consumer protection law. For example, Apple and Google have their own refund request processes and may grant refunds in some circumstances; PayPal and card issuers may also allow disputes or reversals. If you believe you are entitled to a statutory refund under local law, you can pursue the payment provider or a provincial consumer protection agency.
Mewe plans and pricing
| Plan | Price (approx. CAD) | Period | Features |
|---|---|---|---|
| MeWe Premium | approximately C$6.49 | Monthly | Unlimited voice & video calling, Full HD video, +100 GB storage, exclusive stickers/emojis, premium badge |
| MeWe Premium | approximately C$39.99 | Annual | Same as monthly but billed annually |
| Voice & Video Calling (a‑la‑carte) | approximately C$2.79 | Monthly | Unlimited voice & video calling |
| Page Subscription (a‑la‑carte) | approximately C$2.79 | Monthly | Ability to create a business/support page |
| Cloud Storage 50 GB | approximately C$5.49 | Monthly | Adds 50 GB extra storage |
| Cloud Storage 100 GB | approximately C$7.99 | Monthly | Adds 100 GB extra storage |
Your consumer rights in Canada
Canadian consumers generally have statutory protections for online purchases of digital goods and services, including potential rights to cancel or a withdrawal period in some provinces. MeWe’s published terms and help pages do not clearly disclose a 14‑day right of withdrawal or similar statutory rights for Canadian users, which may be required under provincial consumer protection laws.
If MeWe refuses a refund that you believe you are entitled to under provincial law (for example under Ontario’s Consumer Protection Act or equivalent rules elsewhere), you may still pursue remedies through your payment provider (Apple, Google, PayPal, card issuer) or by filing a complaint with your provincial consumer protection agency. Documentation of payments, receipts and correspondence will strengthen your case.
Customer experiences
Public reviews are mixed. Some users praise MeWe for being privacy‑oriented, ad‑free and offering reliable basic social features. Positive feedback highlights the ad‑free experience and privacy controls.
Many other users report issues: design and usability concerns, recurring billing problems, difficulty contacting support, login and verification problems, and challenges cancelling or deleting accounts. Review sites also include complaints about content moderation and a perceived lack of effective customer service.
Documentation checklist
- Account email/username, subscription receipts or invoices, date(s) of purchase or renewal, and payment method details (Apple ID, Google account, PayPal transaction ID, card statement).
- Screenshots of subscription status in MeWe settings, app store subscriptions page, PayPal automatic payment details, or confirmation emails.
- Copies of any messages to MeWe support and any support ticket/reference numbers.
- Relevant terms of service or help pages you relied on (e.g., MeWe help article URLs).
Common mistakes
Common errors include assuming MeWe can cancel App Store or Google Play subscriptions for you - those stores control billing and must be cancelled through the store account. Another frequent mistake is cancelling the MeWe account without also cancelling the external subscription in Apple/Google/PayPal, which can lead to continued billing.
Users also sometimes fail to keep transaction evidence (receipts, screenshots) before contacting support or their payment provider; lacking documentation makes disputes harder to resolve. Lastly, requesting a refund only from MeWe without simultaneously checking the refund policies and dispute processes of the payment platform (Apple, Google, PayPal, card issuer) can delay or prevent recovery of funds.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| App Store (iOS) | Refunds handled by Apple (possible via Apple's request process); MeWe itself generally does not issue refunds for App Store charges. | Moderate - requires Apple account access and a refund request to Apple. |
| Google Play Store | Refunds handled by Google Play (possible via Google’s refund process); MeWe does not cancel Play billing for you. | Moderate - requires Google account access and a Google refund request. |
| Web/Desktop (MeWe / PayPal) | MeWe states refunds are not typically offered; PayPal may stop automatic payments and may offer dispute options but refunds are not guaranteed. | Low to Moderate to stop billing; obtaining a refund can be difficult. |
| Credit card / bank chargeback | Chargebacks or disputes through your card issuer may return funds in some cases; outcome is case‑by‑case. | High - formal dispute process, documentation required and outcome uncertain. |
After cancelling
After you cancel, verify that the subscription shows as cancelled in your Apple ID, Google Play account, PayPal settings or MeWe subscription page, and keep confirmation screenshots. If you need a refund, submit a formal request through the payment platform (Apple, Google, PayPal) and provide documentation. If the payment platform denies a refund and you believe you have consumer rights under Canadian law, contact your provincial consumer protection agency for guidance.
Helpful links: MeWe cancellation article - MeWe help; Apple subscriptions help - Apple Subscriptions; Google Play subscriptions - Google Play Subscriptions; PayPal automatic payments info - PayPal account & payments.
Address
For privacy or formal correspondence (send registered mail / "raccomandata A/R" for tracking):
MeWe Privacy / Office Correspondence
156 2nd Street, 1st Floor
San Francisco, California 94105
United States