1. számú lemondási szolgáltatás United States országban
Tisztelt Hölgyem/Uram!
Ezúton értesítem Önöket arról a döntésemről, hogy megszüntetem a Mewe szolgáltatásra vonatkozó szerződést.
Ez az értesítés határozott, egyértelmű és félreérthetetlen szándékot jelent a szerződés felmondására, a lehető legközelebbi esedékességgel vagy az alkalmazandó szerződéses határidőnek megfelelően hatállyal.
Kérem, hogy tegyék meg a szükséges intézkedéseket a következők érdekében:
– minden számlázás megszüntetése a tényleges felmondás időpontjától;
– írásos megerősítés küldése arról, hogy ezt a kérelmet figyelembe vették;
– és adott esetben a végső elszámolás vagy az egyenleg megerősítésének megküldése.
Ezt a felmondást hitelesített e-levélben küldöm Önöknek. A küldés, az időbélyegzés és a tartalom integritása megállapított, ami bizonyító erejű írásbeli dokumentummá teszi, amely megfelel az elektronikus bizonyítás követelményeinek. Tehát rendelkeznek minden szükséges elemmel ennek a felmondásnak a szabályos feldolgozásához, az írásbeli értesítésre és a szerződési szabadságra vonatkozó alkalmazandó elveknek megfelelően.
A személyes adatok védelmére vonatkozó szabályoknak megfelelően azt is kérem:
– töröljék minden személyes adatomat, amelyek nem szükségesek a jogi vagy számviteli kötelezettségeikhez;
– zárjanak le minden kapcsolódó személyes teret;
– és erősítsék meg az adatok tényleges törlését a magánélet védelme terén alkalmazandó jogoknak megfelelően.
Megőrzöm ennek az értesítésnek a teljes másolatát, valamint a küldési bizonyítékot.
Cancellation Mewe: Easy Method
What is Mewe
MeWe is a social network that markets itself as a privacy-focused, ad-free alternative to mainstream platforms. It offers user profiles, groups, private messaging, media sharing and optional paid features such as enhanced cloud storage, voice & video calling and premium subscriptions.
How to cancel Mewe
- App Store (iOS): On your iOS device open Settings → tap your Apple ID → View Apple ID → Subscriptions → select the MeWe subscription → Tap "Cancel Subscription". MeWe cannot cancel App Store subscriptions for you. See MeWe help for reference.
- Google Play Store: Open the Google Play app → Menu → Subscriptions → select MeWe → Tap "Cancel Subscription". If the subscription is not visible in the Play app, cancel via the Google Play web/desktop interface. MeWe cannot cancel Play subscriptions on your behalf. See MeWe help.
- Web/Desktop (including PayPal): Log in at MeWe.com → Profile → Settings → Subscriptions & Purchases → Manage your subscriptions. For PayPal payments, log in to your PayPal account → Payments → Automatic payments → stop the automatic payment. MeWe’s help pages note they do not usually issue refunds. See MeWe help.
What happens when you cancel
When you cancel an active subscription it will generally stop future renewals but you usually retain access through the end of the already‑paid period. Cancelling a subscription does not necessarily delete your MeWe account or your profile content; account deletion is a separate action in settings. If you used an app store (Apple/Google) the app store manages the recurring billing and MeWe cannot directly stop those charges for you.
For payments via PayPal or credit card, stopping automatic payments prevents future charges but does not guarantee a refund of past payments; MeWe states refunds are not typically issued. If you need account data removed, follow MeWe’s account deletion process in Settings and keep copies of any confirmation messages for your records.
Will I get a refund?
MeWe’s published policy is that they "do not typically offer refunds" for subscriptions or purchases. There is no explicit mention on MeWe’s help pages or terms of a 14‑day automatic right of withdrawal. That means refunds are unlikely through MeWe’s customer service in most cases.
Exceptions may exist depending on how you paid and local consumer protection law. For example, Apple and Google have their own refund request processes and may grant refunds in some circumstances; PayPal and card issuers may also allow disputes or reversals. If you believe you are entitled to a statutory refund under local law, you can pursue the payment provider or a provincial consumer protection agency.
Mewe plans and pricing
| Plan | Price (approx. CAD) | Period | Features |
|---|---|---|---|
| MeWe Premium | approximately C$6.49 | Monthly | Unlimited voice & video calling, Full HD video, +100 GB storage, exclusive stickers/emojis, premium badge |
| MeWe Premium | approximately C$39.99 | Annual | Same as monthly but billed annually |
| Voice & Video Calling (a‑la‑carte) | approximately C$2.79 | Monthly | Unlimited voice & video calling |
| Page Subscription (a‑la‑carte) | approximately C$2.79 | Monthly | Ability to create a business/support page |
| Cloud Storage 50 GB | approximately C$5.49 | Monthly | Adds 50 GB extra storage |
| Cloud Storage 100 GB | approximately C$7.99 | Monthly | Adds 100 GB extra storage |
Your consumer rights in Canada
Canadian consumers generally have statutory protections for online purchases of digital goods and services, including potential rights to cancel or a withdrawal period in some provinces. MeWe’s published terms and help pages do not clearly disclose a 14‑day right of withdrawal or similar statutory rights for Canadian users, which may be required under provincial consumer protection laws.
If MeWe refuses a refund that you believe you are entitled to under provincial law (for example under Ontario’s Consumer Protection Act or equivalent rules elsewhere), you may still pursue remedies through your payment provider (Apple, Google, PayPal, card issuer) or by filing a complaint with your provincial consumer protection agency. Documentation of payments, receipts and correspondence will strengthen your case.
Customer experiences
Public reviews are mixed. Some users praise MeWe for being privacy‑oriented, ad‑free and offering reliable basic social features. Positive feedback highlights the ad‑free experience and privacy controls.
Many other users report issues: design and usability concerns, recurring billing problems, difficulty contacting support, login and verification problems, and challenges cancelling or deleting accounts. Review sites also include complaints about content moderation and a perceived lack of effective customer service.
Documentation checklist
- Account email/username, subscription receipts or invoices, date(s) of purchase or renewal, and payment method details (Apple ID, Google account, PayPal transaction ID, card statement).
- Screenshots of subscription status in MeWe settings, app store subscriptions page, PayPal automatic payment details, or confirmation emails.
- Copies of any messages to MeWe support and any support ticket/reference numbers.
- Relevant terms of service or help pages you relied on (e.g., MeWe help article URLs).
Common mistakes
Common errors include assuming MeWe can cancel App Store or Google Play subscriptions for you - those stores control billing and must be cancelled through the store account. Another frequent mistake is cancelling the MeWe account without also cancelling the external subscription in Apple/Google/PayPal, which can lead to continued billing.
Users also sometimes fail to keep transaction evidence (receipts, screenshots) before contacting support or their payment provider; lacking documentation makes disputes harder to resolve. Lastly, requesting a refund only from MeWe without simultaneously checking the refund policies and dispute processes of the payment platform (Apple, Google, PayPal, card issuer) can delay or prevent recovery of funds.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| App Store (iOS) | Refunds handled by Apple (possible via Apple's request process); MeWe itself generally does not issue refunds for App Store charges. | Moderate - requires Apple account access and a refund request to Apple. |
| Google Play Store | Refunds handled by Google Play (possible via Google’s refund process); MeWe does not cancel Play billing for you. | Moderate - requires Google account access and a Google refund request. |
| Web/Desktop (MeWe / PayPal) | MeWe states refunds are not typically offered; PayPal may stop automatic payments and may offer dispute options but refunds are not guaranteed. | Low to Moderate to stop billing; obtaining a refund can be difficult. |
| Credit card / bank chargeback | Chargebacks or disputes through your card issuer may return funds in some cases; outcome is case‑by‑case. | High - formal dispute process, documentation required and outcome uncertain. |
After cancelling
After you cancel, verify that the subscription shows as cancelled in your Apple ID, Google Play account, PayPal settings or MeWe subscription page, and keep confirmation screenshots. If you need a refund, submit a formal request through the payment platform (Apple, Google, PayPal) and provide documentation. If the payment platform denies a refund and you believe you have consumer rights under Canadian law, contact your provincial consumer protection agency for guidance.
Helpful links: MeWe cancellation article - MeWe help; Apple subscriptions help - Apple Subscriptions; Google Play subscriptions - Google Play Subscriptions; PayPal automatic payments info - PayPal account & payments.
Address
For privacy or formal correspondence (send registered mail / "raccomandata A/R" for tracking):
MeWe Privacy / Office Correspondence
156 2nd Street, 1st Floor
San Francisco, California 94105
United States