Cancellation Momo: Easy Method

What is Momo

Momo is a mobile app that offers AI-generated profile photos, avatars and coin-based purchases and subscriptions for unlimited or pay-per-use image generation. It is distributed through app stores and via the web (momeditation.app), and payment, refund and cancellation handling depends on how and where you purchased the subscription.

How to cancel Momo

• If you subscribed through the Apple App Store: open iOS Settings → Subscriptions and cancel the Momo subscription. Cancel at least 24 hours before the next billing date to avoid renewal. For more information see the provider's guidance: Momo subscription help (support).
• If you subscribed via Google Play: manage and cancel via Google Play Subscriptions in the Google Play app or at play.google.com. (The provider's documentation notes Google Play subscriptions are handled through that platform.)
• If you purchased on the web (momeditation.app): sign into your account at momeditation.app and follow the site cancellation instructions; web purchases use the provider’s refund policy.
• Direct cancellation through the app developer is not available for in‑app purchases - cancellations must be done through the App Store or Google Play as required by those platforms.

What happens when you cancel

When you cancel a subscription, automatic renewals stop at the end of your current paid period. You typically retain access until the subscription expiry date already paid for; cancelling does not usually give immediate access to any remaining period. The provider cannot retroactively cancel or refund purchases made through Apple or Google - such refunds are subject to platform policies. The app and provider may keep records of your account and purchase history for support and billing purposes in accordance with their privacy policy.

Will I get a refund?

Refund eligibility depends on how you paid. Mobile in‑app subscriptions (Apple/Google) are generally non‑refundable through the provider and are handled by the platform - refunds are subject to Apple or Google Play refund policies. Web purchases made directly at momeditation.app are covered by the provider’s voluntary 14‑day refund window; if you purchased on the web you may be eligible for a refund within 14 days under the site policy. For platform purchases you must request a refund through Apple or Google; the provider states it cannot process refunds for those transactions. See the provider’s refund policy at momeditation.app.

Momo plans and pricing

Your consumer rights in Canada

Canada does not impose a universal statutory 14‑day cooling‑off period for digital subscriptions purchased through app stores; refunds for in‑app purchases depend on Apple or Google Play platform policies. The provider offers a voluntary 14‑day refund window for direct web purchases made at momeditation.app, but that is a seller policy rather than a statutory right. If you believe you were charged unfairly, you can contact Apple/Google support for platform purchases, contact your payment provider or card issuer to dispute a charge, and keep records of communications and receipts. For formal legal advice about consumer protection rules in your province, consider contacting a consumer protection office or legal advisor.

Customer experiences

Public reviews for the related momo.com domain in Canada show a majority of negative feedback on review sites, with many 1‑star complaints reporting issues such as paying for services but being unable to use features (for example, uploading photos), and concerns about additional in‑app coin purchases despite having a subscription. Positive reviews were not prominent on the referenced Trustpilot listing. These reviews reflect user experience reports and do not replace the official refund or support process.

Documentation checklist

• Purchase receipt or order confirmation (App Store/Google Play receipt or web invoice)
• Account email and username used for the subscription
• Screenshots of subscription status, billing dates and any error messages
• Bank or card statement showing the charge
• Copies of any refund or support request emails and responses

Common mistakes

People commonly try to cancel inside the app believing it will stop App Store or Google Play billing - however, platform subscriptions must be cancelled through the respective store settings. Another frequent error is cancelling too close to the renewal date and still being charged (the provider advises cancelling at least 24 hours before the next billing cycle for Apple). Many users also expect the app provider to process refunds for in‑app purchases; for Apple/Google purchases you must request refunds through the platform. Finally, using a different account or store region than the one originally used to subscribe can prevent successful cancellation or refunds, so verify which account and platform handled the purchase before proceeding.

Comparative recap

After cancelling

After you cancel, keep confirmation screenshots or emails showing the cancellation and the subscription end date. Monitor your bank or card statements for any unexpected charges; if a charge posts after cancellation for an app store purchase, contact Apple or Google support directly and supply the documentation you collected. For web purchases, follow the refund request process described at momeditation.app refund policy. For subscription management help, see Apple’s subscription support at Apple subscriptions and Google Play help at Google Play subscriptions.

Address

MOMO S.r.l., Via Giovanni Bensi, 11, 20152 Milano, Italia

Note (provider instruction): inviare lettera di disdetta tramite raccomandata A/R (registered letter with return receipt) if you are exercising cancellation by written notice to the company address.