Cancellation service N°1 in Puerto Rico
Contract number:
To the attention of:
Cancellation Department – Myperfectcv
BOLD LLC, City View Plaza II, Suite 6000, 48 Road 165
00968 Guaynabo
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Myperfectcv service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
16/01/2026
Cancellation Myperfectcv: Easy Method
What is Myperfectcv
MyPerfectCV (also shown as Your Perfect CV or Myperfectcv) is an online résumé and CV builder that offers templates, editing tools and AI‑driven suggestions to help users create and format job application documents. It operates on a subscription model for premium features and may also offer free trials or limited free functionality.
How to cancel Myperfectcv
- Web (recommended): Sign in at the MyPerfectCV website, go to Account or Subscription settings, and choose Cancel Subscription - cancellation typically takes effect at the end of your current billing period; keep any confirmation email or screenshot.
- App Store (iOS): Open the App Store on your iPhone/iPad, tap your profile, go to Subscriptions, find MyPerfectCV and Cancel; Apple handles billing and refunds for in‑app purchases.
- Google Play (Android): Open Google Play, tap your profile > Payments & subscriptions > Subscriptions, select MyPerfectCV and Cancel; Google manages Android billing and subscription cancellation.
- Phone: Call MyPerfectCV customer service at 0808 189 0676 (UK number), provide account details and ask for written confirmation of cancellation; note the time/date and name of the representative.
- Registered mail (if you prefer written notice): Send a registered letter (raccomandata A/R or equivalent) to the corporate address (see Address section) requesting cancellation and keep proof of posting and delivery.
What happens when you cancel
Cancellations generally take effect at the end of your current billing period; you should retain access to premium features until that date. MyPerfectCV’s terms indicate there are no refunds for unused portions of an active subscription beyond any specified satisfaction window. Your account and saved documents typically remain associated with your account, but it’s advisable to export or download any CVs or documents before the subscription ends in case access or downloadable features are removed.
Will I get a refund?
MyPerfectCV provides a voluntary 14‑day satisfaction policy for the initial purchase processed through Paddle: you may request a full refund within 14 days of the first payment via Paddle. Outside that 14‑day window, refunds are generally not offered for unused subscription time. For app‑store purchases (iOS/Android), refunds are handled through Apple or Google processes or via developer support and are assessed case by case; outcomes vary and some users report difficulties securing refunds for charges they consider unauthorised.
Myperfectcv plans and pricing
| Plan | Price | Renewal |
|---|---|---|
| Monthly | Varies | Auto‑renews |
| Annual | Varies | Auto‑renews |
| Free trial / Intro offer | Varies | Auto‑renews to paid plan unless cancelled |
Your consumer rights in Canada
Canadian consumer protection does not generally provide an automatic statutory "cooling‑off" right for immediate‑use digital subscriptions purchased online. Door‑to‑door or at‑home sales can attract different rules, but digital subscriptions used immediately are typically not eligible for a mandated 14‑day cancellation/refund under federal Canadian law. MyPerfectCV’s 14‑day satisfaction policy is therefore a voluntary commercial guarantee rather than a legal entitlement in Canada; you should rely on the company’s stated policy and the platform (Paddle, Apple, Google) procedures when seeking refunds.
Customer experiences
Users report a mix of positive and negative experiences. Positive feedback highlights an intuitive interface, useful templates and AI guidance that helped improve CV quality and interview opportunities. Negative reviews include reports of unexpected repeat billing after trials, difficulty cancelling via Google Play or support channels, trouble obtaining refunds, and in some cases being charged after cancellation - indicating inconsistent customer‑support outcomes and the importance of keeping records when you cancel.
Documentation checklist
- Account email and username; order ID or transaction reference; payment receipt (from Paddle, Apple, or Google Play).
- Screenshot of subscription status or cancellation confirmation; date and time of cancellation.
- Phone call notes: date/time, agent name, and confirmation number if provided.
- Downloaded copies of your CVs and exported files before access ends.
Common mistakes
Common errors include trying to cancel inside the app rather than through Apple/Google when the subscription was bought through an app store, assuming a refund will be automatic after cancellation, failing to save CVs before access ends, and not keeping proof of cancellation (confirmation email, screenshot or call log). These mistakes make it harder to dispute charges or obtain help later.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web (website / Paddle) | Possible within 14 days (Paddle); no refund for unused periods after window | Low to Medium |
| App Store (iOS) | Refunds handled by Apple / developer; case‑by‑case | Medium |
| Google Play (Android) | Refunds via Google Play / developer; outcomes vary | Medium to High |
| Phone | No automatic refund; agent may assist, subject to policy | Medium |
| Registered mail to corporate address | Dependent on company response; not a guarantee of refund | High (slow, formal) |
After cancelling
After you cancel, immediately download and save any CVs or files you need and keep the cancellation confirmation and all relevant receipts. If you paid via the website, request a refund within the 14‑day window through Paddle if eligible. For App Store or Google Play purchases, follow the relevant refund processes: Apple subscription support and Google Play subscriptions. You can also check Paddle support at Paddle Support. If you see unauthorised charges that are not resolved, contact your card issuer to dispute the charge and provide your documentation.
Address
BOLD LLC, City View Plaza II, Suite 6000, 48 Road 165, Guaynabo, Puerto Rico 00968, Puerto Rico. For formal written cancellation, send a registered letter (raccomandata A/R or equivalent) and keep proof of posting and delivery.