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I hereby notify you of my decision to terminate the contract relating to the Newmindstart service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Newmindstart: Easy Method
What is Newmindstart
NewMindStart is an online platform offering self-improvement and wellness courses delivered as individual course purchases or access via a subscription model. The service presents video-based content and a trial period that, according to multiple user reports, can convert into a recurring monthly subscription if not cancelled in time.
How to cancel Newmindstart
- On the web: Sign in to your NewMindStart account, go to Settings & Subscription, then select "Cancel subscription". See a practical walkthrough at joinchargeback.com.
- On mobile apps (iOS/Android): The mobile apps act as video players only and do not manage subscriptions. To cancel you must sign in on the web at your account page; see the terms page at account.newmindstart.com.
- If you cannot find the cancel option, contact NewMindStart support (use the account web portal support link or email) and keep screenshots of your attempts and any confirmation messages.
What happens when you cancel
When you cancel a NewMindStart subscription, renewal of the recurring payment stops at the next billing cycle. Access to subscription-only content typically continues until the end of the paid period; one-off course purchases generally remain available for lifetime access unless the provider states otherwise. Your account data and course progress are usually retained, but removing payment details or deleting your account may require contacting support. Keep confirmation of cancellation (email or on-screen message) for your records.
Will I get a refund?
Refund treatment varies. Course purchases are reported to sometimes be refundable within about 14 days, but NewMindStart does not publish a clear, explicit 14-day statutory refund guarantee in its public policies. Subscription fees are commonly reported as non-refundable under general guidance, though multiple customers have received refunds (for example, after an accidental enrollment or within a trial period) after contacting support. If you believe you were enrolled without clear consent, document your case and contact support promptly; if that fails, you may consider a payment dispute with your card issuer.
Newmindstart plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| One-off Course Purchase | US$19 (approx C$25 - 27) | Lifetime access to individual course | Single course (e.g., Hack Your Morning, Back Care) |
| Monthly Subscription (after 7-day trial) | US$89 / month (approx C$120 / month) | Monthly | Access to full platform after trial |
Your consumer rights in Canada
Canadian consumers have protections regarding unfair practices and misleading sales tactics; provinces and territories may provide specific cooling-off or cancellation rights for certain transactions. For digital goods, there is no single federal 14-day automatic cancellation rule that applies across all vendors, but many e-commerce norms and provincial consumer protection laws support refunds or remedies where terms were unclear, a trial was not properly disclosed, or deceptive practices occurred. If you believe the sign-up process was misleading, preserve evidence and consider contacting your provincial consumer protection office or filing a complaint; you may also pursue a dispute through your payment provider.
Customer experiences
Customer feedback is mixed. Many reviewers praise NewMindStart's support staff by name - Julia, Maria, Annet, Thomas - reporting fast and helpful responses that resolved billing or trial issues. Several users also commend specific instructors and course content as valuable. Conversely, a number of complaints describe confusing opt-in flows that resulted in unintended trial-to-subscription conversions, unclear terms, or difficulty locating cancellation controls and removing payment details. These patterns suggest variability in both the user experience and outcomes when seeking refunds.
Documentation checklist
- Account email and username associated with NewMindStart
- Date of purchase, trial start, and date you attempted cancellation
- Order or transaction ID and payment method (last 4 digits of card)
- Screenshots of the sign-up/checkout page, trial offer language, and cancellation attempts
- Copies of all correspondence with NewMindStart support
Common mistakes
Common errors include assuming the mobile app can cancel a subscription (it cannot), waiting until after the trial ends to cancel (resulting in a billed month), and not saving cancellation confirmations or support replies. Some users also miss the fact that a one-off course purchase flow may present a trial subscription option; failing to read the checkout language or to uncheck trial opt-ins has led to unexpected recurring charges.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Cancel via account web settings | Refunds for one-off courses sometimes within ~14 days; subscription fees typically non-refundable but exceptions occur | Low |
| Attempt via mobile app | Not applicable - the app does not manage subscriptions; no direct refund through app | Medium (requires switching to web and contacting support) |
| Contact support (email/web portal) | Sometimes granted (e.g., mistaken enrollments or trial issues) | Medium |
| Payment dispute / chargeback | Possible if other remedies fail and you have supporting evidence | High |
After cancelling
After you cancel, keep a copy of any cancellation confirmation and monitor your bank statements for any further charges. If you need step-by-step help, see the cancellation walkthrough at joinchargeback.com and review the account terms at account.newmindstart.com. For community feedback and examples of outcomes, check customer reviews at Trustpilot Canada. If you still have unresolved charges and support does not help, consider contacting your card issuer or filing a complaint with your provincial consumer protection office.
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