Service de résiliation N°1 en United States
Madame, Monsieur,
Je vous notifie par la présente ma décision de mettre fin au contrat relatif au service Newmindstart.
Cette notification constitue une volonté ferme, claire et non équivoque de résilier le contrat, à effet à la première échéance possible ou conformément au délai contractuel applicable.
Je vous prie de prendre toute mesure utile pour :
– cesser toute facturation à compter de la date effective de résiliation ;
– me confirmer par écrit la bonne prise en compte de la présente demande ;
– et, le cas échéant, me transmettre le décompte final ou la confirmation de solde.
La présente résiliation vous est adressée par e-courrier certifié. L’envoi, l’horodatage et l’intégrité du contenu sont établis, ce qui en fait un écrit probant répondant aux exigences de la preuve électronique. Vous disposez donc de tous les éléments nécessaires pour procéder au traitement régulier de cette résiliation, conformément aux principes applicables en matière de notification écrite et de liberté contractuelle.
Conformément aux règles relatives à la protection des données personnelles, je vous demande également :
– de supprimer l’ensemble de mes données non nécessaires à vos obligations légales ou comptables ;
– de clôturer tout espace personnel associé ;
– et de me confirmer l’effacement effectif des données selon les droits applicables en matière de protection de la vie privée.
Je conserve une copie intégrale de cette notification ainsi que la preuve d’envoi.
Cancellation Newmindstart: Easy Method
What is Newmindstart
NewMindStart is an online platform offering self-improvement and wellness courses delivered as individual course purchases or access via a subscription model. The service presents video-based content and a trial period that, according to multiple user reports, can convert into a recurring monthly subscription if not cancelled in time.
How to cancel Newmindstart
- On the web: Sign in to your NewMindStart account, go to Settings & Subscription, then select "Cancel subscription". See a practical walkthrough at joinchargeback.com.
- On mobile apps (iOS/Android): The mobile apps act as video players only and do not manage subscriptions. To cancel you must sign in on the web at your account page; see the terms page at account.newmindstart.com.
- If you cannot find the cancel option, contact NewMindStart support (use the account web portal support link or email) and keep screenshots of your attempts and any confirmation messages.
What happens when you cancel
When you cancel a NewMindStart subscription, renewal of the recurring payment stops at the next billing cycle. Access to subscription-only content typically continues until the end of the paid period; one-off course purchases generally remain available for lifetime access unless the provider states otherwise. Your account data and course progress are usually retained, but removing payment details or deleting your account may require contacting support. Keep confirmation of cancellation (email or on-screen message) for your records.
Will I get a refund?
Refund treatment varies. Course purchases are reported to sometimes be refundable within about 14 days, but NewMindStart does not publish a clear, explicit 14-day statutory refund guarantee in its public policies. Subscription fees are commonly reported as non-refundable under general guidance, though multiple customers have received refunds (for example, after an accidental enrollment or within a trial period) after contacting support. If you believe you were enrolled without clear consent, document your case and contact support promptly; if that fails, you may consider a payment dispute with your card issuer.
Newmindstart plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| One-off Course Purchase | US$19 (approx C$25 - 27) | Lifetime access to individual course | Single course (e.g., Hack Your Morning, Back Care) |
| Monthly Subscription (after 7-day trial) | US$89 / month (approx C$120 / month) | Monthly | Access to full platform after trial |
Your consumer rights in Canada
Canadian consumers have protections regarding unfair practices and misleading sales tactics; provinces and territories may provide specific cooling-off or cancellation rights for certain transactions. For digital goods, there is no single federal 14-day automatic cancellation rule that applies across all vendors, but many e-commerce norms and provincial consumer protection laws support refunds or remedies where terms were unclear, a trial was not properly disclosed, or deceptive practices occurred. If you believe the sign-up process was misleading, preserve evidence and consider contacting your provincial consumer protection office or filing a complaint; you may also pursue a dispute through your payment provider.
Customer experiences
Customer feedback is mixed. Many reviewers praise NewMindStart's support staff by name - Julia, Maria, Annet, Thomas - reporting fast and helpful responses that resolved billing or trial issues. Several users also commend specific instructors and course content as valuable. Conversely, a number of complaints describe confusing opt-in flows that resulted in unintended trial-to-subscription conversions, unclear terms, or difficulty locating cancellation controls and removing payment details. These patterns suggest variability in both the user experience and outcomes when seeking refunds.
Documentation checklist
- Account email and username associated with NewMindStart
- Date of purchase, trial start, and date you attempted cancellation
- Order or transaction ID and payment method (last 4 digits of card)
- Screenshots of the sign-up/checkout page, trial offer language, and cancellation attempts
- Copies of all correspondence with NewMindStart support
Common mistakes
Common errors include assuming the mobile app can cancel a subscription (it cannot), waiting until after the trial ends to cancel (resulting in a billed month), and not saving cancellation confirmations or support replies. Some users also miss the fact that a one-off course purchase flow may present a trial subscription option; failing to read the checkout language or to uncheck trial opt-ins has led to unexpected recurring charges.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Cancel via account web settings | Refunds for one-off courses sometimes within ~14 days; subscription fees typically non-refundable but exceptions occur | Low |
| Attempt via mobile app | Not applicable - the app does not manage subscriptions; no direct refund through app | Medium (requires switching to web and contacting support) |
| Contact support (email/web portal) | Sometimes granted (e.g., mistaken enrollments or trial issues) | Medium |
| Payment dispute / chargeback | Possible if other remedies fail and you have supporting evidence | High |
After cancelling
After you cancel, keep a copy of any cancellation confirmation and monitor your bank statements for any further charges. If you need step-by-step help, see the cancellation walkthrough at joinchargeback.com and review the account terms at account.newmindstart.com. For community feedback and examples of outcomes, check customer reviews at Trustpilot Canada. If you still have unresolved charges and support does not help, consider contacting your card issuer or filing a complaint with your provincial consumer protection office.
Address
Performance EdTech LLC, 1603 Capitol Ave, Ste 413A, Cheyenne, WY 82001-4562, United States