Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Notability
447 Sutter Street, Ste 405, PMB 379
94108 San Francisco
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Notability service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
15/01/2026
Cancellation Notability: Easy Method
What is Notability
Notability is a popular note‑taking and PDF annotation app for iPad, iPhone and macOS that combines handwriting, typing, audio recording and cloud sync to organize notes by subject. It is offered under subscription tiers (including “Notability Plus” or other named plans) and integrates with iCloud and other storage providers for backup and sync.
How to cancel Notability
- App Store (iOS / macOS): Open Settings on your Apple device or the App Store app on macOS, tap your Apple ID > Subscriptions, find “Notability” (or “Notability Plus”) and choose Cancel Subscription. You will retain access until the end of the paid period. See Notability troubleshooting / payment article for context.
- Google Play (Android): Open the Google Play Store app, tap your profile > Payments & subscriptions > Subscriptions, select Notability and Cancel. Access remains until the paid period ends. See guidance referenced by third parties at Google Play subscription cancellation (reference).
- Web / Other: Notability’s published terms indicate cancellation must be done via your account settings or via the platform you used to purchase (App Store or Google Play). If you purchased directly through a Notability web flow, cancel inside your account settings or follow the links in the purchase confirmation. See Notability’s subscription terms at notability.com/subTerms.
What happens when you cancel
When you cancel a Notability subscription, cancellation prevents future automatic renewals but does not immediately remove access. You typically keep full access to the app’s subscription features until the end of the current paid period already charged to you. Your notes and synced data remain in your account and your device(s); cancellation does not delete your content. If you later re‑subscribe, your access to previously available subscription features generally resumes. If you rely on cloud sync, ensure you maintain backups (for example via iCloud or exports) before making account or device changes.
Will I get a refund?
Notability’s published terms state there are no prorated refunds for the current subscription period: cancelling stops future charges but does not refund amounts already paid. For purchases made through the Apple App Store or Google Play Store, refunds are governed by Apple’s or Google’s refund policies, not by Notability directly. Notability’s public terms do not promise a 14‑day statutory refund or similar guarantee for Canadian users; refund eligibility depends on the platform policy or any applicable local consumer‑protection enforcement rather than Notability’s own subscription terms. If you believe a charge is erroneous, start with the App Store/Google Play refund request flow; if that is denied you may consider consumer protection channels in Canada (see below).
Notability plans and pricing
| Plan | Price (CAD) | Period | Features |
|---|---|---|---|
| Annual subscription (likely Plus) | C$17.49 (approx) | Annual | Notability Plus annual subscription |
| Pro version (annual) | C$129.99 (reported) | Annual | Notability Pro annual subscription |
Your consumer rights in Canada
Canadian provincial and federal consumer protection laws may provide remedies for unfair practices or certain problems with digital goods, but Notability’s published subscription policies do not explicitly invoke or guarantee specific statutory refund rights for Canadian users. For purchases through Apple or Google, the primary route for refund requests is the respective platform’s support and refund process. If you are denied a refund and believe you have a valid consumer complaint, you can contact your provincial consumer protection office, the Competition Bureau (for potential unfair business practices), or pursue a dispute with your payment provider/bank. Document dates, receipts and communications when escalating - enforcement and remedies can vary across provinces.
Customer experiences
User reviews are mixed. Many users praise Notability for being one of the best note‑taking apps on iPad with strong PDF annotation, audio‑synchronized notes and flexible input and organization features; reviewers often highlight ease of use and feature richness. At the same time, a common source of dissatisfaction is the shift from a one‑time purchase model to subscription(s); long‑time users frequently express frustration at the recurring cost. Technical issues reported by some users include syncing glitches, slow loading, inaccessible notes or blurry pages, and occasional problems restoring purchases or unexpected renewals. These positive and negative experiences are reflected across review sites and community forums.
Documentation checklist
- Purchase receipt or App Store / Google Play order ID (screenshot or email)
- Account email used with Notability
- Subscription status screenshot (in-app or platform subscription page)
- Dates of purchase and renewal, and any support correspondence
- Screenshots of billing entries on your bank or card statement if disputing a charge
Common mistakes
People often assume deleting the app cancels the subscription - it does not; subscriptions must be cancelled through the App Store, Google Play, or the account settings associated with how you purchased. Another common mistake is expecting a prorated refund after cancellation; Notability’s terms state there are no prorated refunds for the current period. Users also sometimes try to get refund help from Notability when the purchase was made through Apple or Google; in those cases the platform handles refunds. Finally, cancelling on the wrong Apple/Google account (for example, a secondary or family account) is a frequent problem - always confirm the Apple ID or Google account that was used to buy the subscription.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| App Store (iOS / macOS) | Refunds governed by Apple’s policy; Notability does not provide prorated refunds | Easy to cancel via Apple ID; refund depends on Apple |
| Google Play (Android) | Refunds governed by Google Play policy; Notability does not provide prorated refunds | Easy to cancel via Play Store; refund depends on Google |
| Web / Direct Notability account | No prorated refunds per Notability terms; web cancellations handled in account settings | Medium - cancel in account settings; refunds subject to Notability terms |
After cancelling
After you cancel, keep a copy of your cancellation confirmation (screenshot or email) and monitor the end date of your access period to ensure future billing stops. If you need a refund request, submit it through the platform where you purchased: for App Store purchases follow Apple’s report-a-problem/refund flow and for Google Play use Google’s refund process. For Notability account or web purchases, contact Notability support and include the documentation checklist items above. If you encounter denial of a refund you believe is justified, consider escalating to your payment provider or a Canadian consumer protection office. Helpful references: Notability subscription terms at notability.com/subTerms, Notability troubleshooting/payment article at support.gingerlabs.com, and a Google Play subscription reference at support.mylifebook.com.
Address
447 Sutter Street, Ste 405, PMB 379, San Francisco, CA 94108, USA