Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Pdffiller
1371 Beacon St, Suite 301
02446 Brookline
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Pdffiller service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
17/01/2026
Cancellation Pdffiller: Easy Method
What is Pdffiller
Pdffiller is a web-based document management and editing service that lets users fill, edit, sign, and share PDF and other document formats. It is commonly used for e-signatures, form completion and basic PDF editing from browsers and mobile devices.
How to cancel Pdffiller
- Web (self-service): Sign in, go to Profile → My Account → Subscription & payment tab → click "Cancel subscription". After cancellation you retain access and one month to download your files. For details see pdffiller.com FAQ.
- App Store (iOS): Must cancel through Apple - open iPhone/iPad Settings → tap your name → Subscriptions → find pdfFiller → tap "Cancel Subscription". This is handled by Apple. See the vendor guide at pdffiller blog.
- Google Play (Android): Must cancel through Google Play - open Google Play Store → profile icon → Payments & subscriptions → Subscriptions → locate pdfFiller → tap "Cancel subscription". This is handled by Google. See pdffiller blog.
What happens when you cancel
When you cancel a web subscription, access to paid features continues for the remainder of the current billing period; pdffiller notes you retain access and one month to download your files after cancellation. Your subscription will not renew at the next billing date. If you received a refund, access to paid features will be revoked at the time the refund is processed.
Will I get a refund?
For web purchases, first-time self-service users may request a refund via pdffiller support up to 180 days from the first payment; if a refund is granted, paid features are revoked. For purchases made through Apple’s App Store or Google Play, refunds must be requested through Apple or Google respectively - pdffiller cannot process those refunds. If you cancel during a free trial on the web, cancelling prevents future billing but no refund is issued because no payment was taken. See pdffiller’s refund policy at pdffiller.com Refund Policy.
Pdffiller plans and pricing
| Plan | Price |
|---|---|
| Standard / Premium / Business (labels vary) | Varies |
Your consumer rights in Canada
Under Canadian consumer protection, digital services should allow users to withdraw from paid subscriptions and vendors’ refund provisions apply for web purchases - pdffiller’s 180-day refund window for first-time self-service purchases is an example. In-app purchases made through Apple or Google are governed by those stores’ own refund policies rather than the vendor’s. Misleading “free” claims or hidden cancellation procedures may raise issues under Canada’s Competition Act for false or misleading representations. If you are charged after attempting to cancel in good faith, you may also have recourse by disputing the charge through your card issuer.
Customer experiences
Users in Canada report mixed experiences. Positive feedback highlights an easy-to-use interface, effective editing and e-signature tools, and responsive customer service that can be willing to grant refunds for trial errors. Negative reports focus on hard-to-find cancellation workflows, unexpected charges after a free trial, and complaints that the “free” workflow can be misleading because a card is required to edit or download in some cases. Several reviewers mention being charged despite claiming they cancelled, so keeping records of cancellation confirmations is important. (Sources: Capterra, Trustpilot CA.)
Documentation checklist
- Account email and username
- Subscription start date and last payment date
- Payment receipts or transaction IDs
- Cancellation confirmation (screenshot or email) and date/time
- Screenshots of subscription settings or billing page
- Correspondence with support and case/ticket numbers
Common mistakes
Users commonly try to cancel the wrong way - for example cancelling on the website when the subscription was purchased through Apple or Google, which does not stop store-managed renewals. Another frequent error is assuming cancellation is immediate and failing to keep confirmation; renewal may still occur for the current billing period. Some users do not request refunds within the 180-day window for web purchases or expect pdffiller to refund app-store charges when those refunds must be handled by Apple or Google. Finally, many customers underestimate the importance of saving receipts and screenshots that prove cancellation attempts.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web (self-service) | Possible via pdffiller support for first-time users within 180 days | Low - cancel in account settings; request refund via support |
| App Store (iOS) | Request refund through Apple; pdffiller cannot issue Apple refunds | Low to medium - use Apple Subscriptions in device settings |
| Google Play (Android) | Request refund through Google Play; pdffiller cannot issue Google refunds | Low to medium - use Google Play Subscriptions settings |
After cancelling
After you cancel, keep the cancellation confirmation and download any documents you need during the access period. To follow up on a refund request for web purchases contact pdffiller support and reference your account email and transaction IDs; for app-store purchases follow Apple’s or Google’s refund procedures. Helpful vendor pages: cancellation FAQ at pdffiller cancellation FAQ, refund policy at pdffiller refund policy, and a step-by-step cancellation blog at pdffiller blog. For community feedback and experiences, see Capterra and Trustpilot CA.
Address
If you prefer to send a written cancellation by post, use registered mail (raccomandata A/R) and address it to:
pdffiller, 1371 Beacon St, Suite 301, Brookline, MA 02446, United States