Cancellation Percy: Simple Process

What is Percy

Percy was a Canadian company that provided a virtual cashier/recruitment service. According to available records, Percy ceased operations in 2023 and no longer offers active subscription, app, or web-based services in Canada.

This guide explains what that means for cancelling, refunds, consumer rights and next steps for former users or anyone trying to close an account or recover payments.

How to cancel Percy

• Confirm whether you have an active subscription or account: check your email for Percy receipts, the App Store / Google Play purchase history, or bank/credit card statements for charges from Percy or callpercy.com.
• If you find charges and wish to stop future payments, request a refund or dispute the charge through the payment method provider (App Store, Google Play, credit card or bank). Keep evidence (screenshots, receipts, transaction IDs).
• If you need to notify the company directly, send a formal cancellation or account-closure request by registered mail (racomandata A/R) to the corporate address below; include your name, email used with the account, a clear cancellation request, and copies of relevant receipts or correspondence.
• Keep records of all communications and delivery confirmations; if the company is unresponsive, escalate to your bank or card issuer to dispute charges or request chargeback where permitted under your cardholder terms.

What happens when you cancel

Because Percy is defunct and there is no active service, there is generally no account portal to close or service access to revoke. If a cancellation is possible, you should expect access to related services (if any still exist) to end and automatic renewals to stop. In many cases with defunct providers, there will be no active billing to cancel at the vendor level; you will need to stop or dispute payments through your payment provider instead.

Data retention and deletion depend on whether the company still operates systems. If Percy no longer operates, personal data may be inaccessible for you to delete directly; retain copies of your requests and communications in case regulators require evidence later.

Will I get a refund?

As Percy ceased operations in 2023 and there is no active service handling refunds, there is no standard vendor refund policy available. That means refunds from Percy itself are unlikely to be available.

Exceptions may exist if your payment was processed through a third party (App Store, Google Play, or a credit card). In those cases you can ask the store or your bank/card issuer to review the charge and consider a refund, reversal or chargeback in accordance with their policies and timelines.

Percy plans and pricing

Your consumer rights in Canada

Because there is no active Percy service in Canada, you cannot rely on a Percy-specific cancellation or refund policy. Generally, Canadian consumer protections vary by province but commonly include implied warranties and certain cancellation or “cooling-off” rights for some purchases. For online subscriptions and digital purchases, the ability to obtain refunds often depends on the payment channel (Apple, Google Play, credit card) and provincial consumer-protection rules.

If you believe you have been wronged (unauthorized charges, misleading representations), you can file complaints with your card issuer, the relevant app store, and, where applicable, provincial consumer protection authorities. Keep documentation to support any complaint.

Customer experiences

Public reviews archived on Trustpilot for Percy (callpercy.com) were recurring patterns of positive about recruitment and interview experiences when the service operated. There are few notable negative reviews on the Trustpilot page. However, these reviews reflect experiences prior to the company ceasing operations and do not indicate current service availability or support for cancellations or refunds.

Documentation checklist

• Account email/username and full name used with Percy
• Receipts, invoices, or transaction IDs showing charges from Percy or callpercy.com
• Screenshots of any web pages, emails or app purchase records
• Correspondence with Percy (emails, messages) and delivery confirmation for registered mail
• Bank or card statements showing the relevant charges

Common mistakes

Assuming normal vendor support: many people expect a functioning customer-support channel that will process cancellations or refunds. With a defunct company, that support may not exist - do not rely on vendor-side resolution.

Not checking payment channels: users sometimes only contact the vendor and forget to check App Store, Google Play, or their bank/card provider for refund or dispute options. If Percy cannot issue refunds, the payment provider is often the remaining route.

Failing to keep records: without clear documentation of charges and communications you will have difficulty proving your case to a bank, card issuer, or regulator.

Comparative recap

After cancelling

After you take steps to cancel or dispute charges, keep a clear file with all documentation and confirmations. If you file a dispute with your card issuer or the app store, follow their timelines and submit requested documents promptly. If you need to report potential consumer-rights issues, consider contacting provincial consumer-protection offices or the federal consumer information pages linked below.

Helpful links: Trustpilot feedback page for Percy: Trustpilot - callpercy.com; Apple support for refunds: Apple - Report a Problem (Canada); Google Play refunds: Google Play - Refunds; Government of Canada consumer information: Canada.ca - Consumer information.

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