Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Playground Ai
548 Market St. PMB 96342
94104-5401 San Francisco
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Playground Ai service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
16/01/2026
Cancellation Playground Ai: Easy Method
What is Playground Ai
Playground Ai is an online platform that provides tools for creating and editing AI-generated images and related content through a web interface and subscription services. It offers features such as image generation, model presets, and account-based access to usage limits and export options.
How to cancel Playground Ai
Choose the method you used to subscribe (direct on the Playground Ai website, or via a third-party app store). Follow the steps below for a clear cancellation record.
- Log into your Playground Ai account and go to Settings or Billing, then choose “Manage subscription” and select “Cancel” (confirm and save any cancellation confirmation or reference number).
- If you subscribed through Apple or Google, open the corresponding App Store/Google Play subscription manager and cancel the subscription there to stop renewals.
- If you cannot cancel in-app, contact Playground Ai support by email or the help form; include your account email, order ID, and a clear request to cancel and stop future charges.
- If you need documented proof of delivery for a formal cancellation request, send a signed letter by registered mail (see Address section) and keep the tracking/return receipt.
What happens when you cancel
When you cancel a subscription, most platforms keep access until the end of the paid billing period; you should expect access to premium features to end at that point unless otherwise stated in the provider’s terms. Your account and basic free features, if any, typically remain available after the paid period ends.
Playground Ai may retain your account data, generated images, and usage history according to its privacy and retention policies. If you want copies of images or account data, export or download them before the paid access expires. Retention and deletion timelines are governed by the provider’s privacy policy and applicable law.
Will I get a refund?
Refund entitlement depends on Playground Ai’s stated refund policy, how you purchased the subscription, and applicable Canadian consumer protection laws. Many online subscription services do not offer refunds for partial billing periods, but exceptions can apply for billing errors, duplicate charges, or if required by provincial law.
If you believe you qualify for a refund (for example, accidental charge or double billing), contact Playground Ai support promptly with evidence (receipts, timestamps). If the subscription was purchased via Apple or Google, refunds may need to be requested through those stores.
Playground Ai plans and pricing
| Plan | Monthly price | Annual price | Typical features |
|---|---|---|---|
| Free | Varies | Varies | Varies |
| Pro | Varies | Varies | Varies |
| Enterprise | Varies | Varies | Varies |
Your consumer rights in Canada
Canadian consumers are protected by federal and provincial laws that can affect digital subscriptions. Under PIPEDA and provincial consumer protection statutes, businesses must obtain clear consent for recurring payments and provide accessible cancellation methods. You may have rights to remedies for unfair practices, billing errors, or misleading representations.
If you cannot resolve problems with the provider, you can contact the Office of the Privacy Commissioner of Canada for privacy-related concerns and your provincial consumer protection office for issues about unfair business practices or billing disputes. For unauthorized credit card charges, you can also contact your card issuer to request investigation or reversal.
Customer experiences
Customer reports for Playground Ai are mixed: many users find in-account cancellation straightforward and receive expected access through the paid period, while others have experienced delays in response from support or confusion when subscriptions were managed through third-party stores. Refunds and data-export experiences can vary based on how the subscription was purchased and the responsiveness of support.
Documentation checklist
- Account email and username
- Order ID, invoice or receipt showing the subscription charge
- Billing date and payment method
- Screenshot or confirmation of in-app cancellation (if available)
- Copies of any correspondence with support and proof of registered-mail delivery if used
Common mistakes
One common mistake is assuming cancellation in-app is immediate - many services run until the end of the billing period, so users see access continue and think cancellation failed. Another frequent issue is forgetting subscriptions tied to Apple/Google accounts; cancelling on the Playground Ai website will not stop renewals managed by those stores. A third is failing to download or back up generated content before access ends, which can lead to loss of files if retention policies remove user data.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| In-app cancellation (Playground Ai account) | Possible / Varies | Easy |
| Email or support ticket | Possible / Varies | Medium |
| Registered mail to legal address | Depends / Often used for proof | Hard |
| Payment provider dispute (card chargeback) | Depends on issuer review | Hard |
After cancelling
After you cancel, confirm you received a cancellation confirmation (email or in-account notice) and keep that record. Download any images, projects, or data you may need before access ends. If you do not receive confirmation or you continue to be billed, contact support and provide your documentation checklist items.
Useful links: Playground Ai main site https://playgroundai.com, Playground Ai privacy/terms pages if available: Privacy and Terms. For Canadian guidance see the Office of the Privacy Commissioner: https://www.priv.gc.ca, and the Competition Bureau consumer info: https://www.competitionbureau.gc.ca.
Address
Send registered mail (raccomandata A/R) if you need proof of delivery. Use the following address for formal notices or requests:
Playground AI c/o Mighty Computing, Inc. Attn: Legal
548 Market St. PMB 96342
San Francisco, California 94104-5401
USA