Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Pulumi
601 Union St., Suite 1415
98101 Seattle
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Pulumi service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
15/01/2026
Cancellation Pulumi: Easy Method
What is Pulumi
Pulumi is an infrastructure-as-code (IaC) platform that lets you define, deploy, and manage cloud infrastructure using real programming languages and SDKs. It integrates state management, previews, CI/CD workflows, and collaboration features to support multi-cloud deployments and reusable components.
How to cancel Pulumi
- Via Pulumi web account: Sign in to the Pulumi Console, go to your account or organization settings, and follow the account or subscription cancellation flow. Note that Pulumi’s terms state early account termination via the web does not entitle you to a refund; you are responsible for exporting your content before cancelling.
- Via App Store (iOS): If you subscribed through Apple, cancel the subscription in the App Store subscription settings on your iPhone, iPad, or via your Apple ID at Apple Support. Pulumi does not publish a distinct App Store refund policy - Apple’s policies govern.
- Via Google Play (Android): If you subscribed through Google Play, cancel in the Google Play Store under Subscriptions. Refunds and cancellations are governed by Google Play policy: see Google Play Help.
- By registered mail (proof of delivery recommended): Send a written account-termination request to Pulumi Corporation, 601 Union St., Suite 1415, Seattle, WA 98101, USA. Use registered mail (raccomandata A/R) or an equivalent courier that provides delivery confirmation to preserve proof of delivery.
What happens when you cancel
When you cancel a Pulumi account or subscription, your access to paid features will end according to the billing period and Pulumi’s terms. For web-terminated accounts, Pulumi’s terms require you to export any content you need before cancellation; after termination you may lose access to state, history, or paid tooling. Some plans include a grace period or retention of data for a limited time, but you should not rely on indefinite retention. If your subscription was through Apple or Google, cancelling the subscription stops future renewals through those stores but does not automatically delete account data on Pulumi’s side unless you request account deletion.
Will I get a refund?
Refund eligibility depends on how you subscribed and which plan you purchased. Pulumi’s published terms state that early termination via the web does not entitle you to any refund. Separately, Pulumi offers a 14-day money-back guarantee for the Business-critical Edition (a “no questions asked” policy) as described in Pulumi’s pricing FAQ; that applies to eligible customers and plans, not necessarily to all purchases. Refunds for subscriptions purchased through the App Store or Google Play are governed by Apple and Google’s refund policies, not Pulumi’s direct terms. If you believe you have a special case (for example, billing error or extenuating circumstances), contact Pulumi support or sales to discuss options and provide documentation.
Pulumi plans and pricing
| Plan | Price (USD) | Period | Key features |
|---|---|---|---|
| Individual | US$0.00 | Monthly | Free forever for individuals; includes IaC state management, unlimited projects and stacks, updates, history, and 500 free deployment minutes |
| Team Edition | US$40.00 | Monthly | Up to 10 users, 500 resources included; additional resources at US$0.1825/month per resource; collaboration, CI/CD, AI assistance (Pulumi Neo), secrets rotation, webhooks |
| Enterprise Edition | US$400.00 | Monthly | 2,000 resources included; additional resources starting at US$0.365/month per resource; unlimited users, SAML/SSO, RBAC, audit logs, drift detection, TTL stacks, priority support |
Prices are listed in US Dollars (USD). Pulumi does not publicly list Canadian Dollar (CAD) pricing; convert at current exchange rates or contact Pulumi sales for official CAD quotes.
Your consumer rights in Canada
Canadian consumer-protection rules vary by province and by how the purchase was made (online vs. in-app). Some provincial regimes provide cooling-off or refund rights for certain digital purchases, but in practice subscriptions purchased through Apple or Google are subject to those platforms’ refund and cancellation policies. Pulumi’s published global terms (including the 14-day money-back guarantee for certain plans and the “no refund for early cancellation via web” clause) will generally determine Pulumi’s direct refund obligations. If you believe provincial consumer law gives you additional rights, you may wish to seek local consumer-protection guidance or legal advice and contact Pulumi support with that context.
Customer experiences
Users praise Pulumi for being developer-first: strong SDKs, multi-cloud support, use of real programming languages, fast previews, reusable components, and capabilities such as the Automation API. Many reviewers highlight good IDE integration, modularization, and testing support.
On the other hand, some customers report concerns about pricing (unexpectedly high charges tied to resource counts), a steeper learning curve, documentation gaps, fragmented APIs, and reliability issues with newer AI-driven features. These mixed experiences mean you should evaluate Pulumi against your team’s expertise, expected resource footprint, and feature needs before committing to a paid plan.
Documentation checklist
- Export or back up stack state and any state files; save stack snapshots and configuration.
- Download invoices and billing history for your records.
- Export code, templates, or reusable components stored in Pulumi Console.
- Cancel any App Store or Google Play subscriptions separately in those stores if applicable.
- Record proof of cancellation: confirmation emails, screenshots, and, if sending a written request, registered mail tracking and receipt (raccomandata A/R).
- Notify teammates and update CI/CD integrations to stop automated runs that might incur charges; remove or decommission cloud resources you no longer need.
Common mistakes
A frequent mistake is assuming account cancellation automatically exports or preserves your state - failure to export state and project data before cancelling can make it hard or impossible to restore stacks. Another common error is cancelling a subscription via Pulumi but neglecting to cancel an App Store or Google Play subscription; that can leave recurring charges on your Apple or Google account. People also sometimes assume cancellation guarantees a refund - Pulumi’s web terms specify no refund for early termination, except where an eligible 14-day money-back guarantee applies. Finally, not removing cloud resources can lead to continued charges from your cloud provider even after Pulumi access ends.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web (Pulumi account) | No (Pulumi terms state no refund for early cancellation; exceptions like a 14-day money-back may apply for eligible plans) | Easy |
| App Store (iOS) | Subject to Apple policy (request via Apple) | Easy (cancel in Apple subscription settings) |
| Google Play (Android) | Subject to Google Play policy (request via Google) | Easy (cancel in Google Play subscriptions) |
| Registered mail (written request to Pulumi) | No automatic refund; provides proof of delivery for disputes and formal requests | Moderate (requires postage and proof of delivery) |
After cancelling
After you cancel, verify that access to paid features has ended and that no further charges appear on your payment method. Keep copies of exported stack state, invoices, and any cancellation confirmations. If you need to dispute billing or request data deletion, contact Pulumi support or sales with your account details and documentation. Useful links: Pulumi pricing and refunds information at Pulumi Pricing, Pulumi terms at Pulumi Terms & Conditions, Pulumi support at Pulumi Support, Apple subscription help at Apple Subscriptions, and Google Play subscriptions help at Google Play Subscriptions.
Address
Pulumi Corporation
601 Union St., Suite 1415
Seattle, WA 98101
USA