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Cancellation service #1 in Canada
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Quetext service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Quetext: Easy Method
What is Quetext
Quetext is an online plagiarism-detection and writing-assistance service offering a free tier and paid plans that increase monthly word allowances and team features. It provides tools such as a Deep Search plagiarism checker, AI content detection, citation assistance and uploads for bulk or cloud files.
How to cancel Quetext
- On the Web (via Quetext dashboard): log in → Account → Billing → click "Cancel" and follow prompts. Cancellation is processed promptly and your access remains until the end of the paid period. For step-by-step details see the Quetext help article: How to cancel the subscription. If you subscribed through Apple (iOS) or Google Play (Android), Quetext provides no specific web instructions; you will likely need to cancel using Apple’s or Google’s in-app subscription management.
What happens when you cancel
When you cancel a paid Quetext subscription through the dashboard, the cancellation is processed promptly but your account typically retains access to paid features until the natural end of the paid billing period. The subscription does not auto-renew after that date. Quetext’s public materials indicate users keep access through the paid term and do not lose immediate access on cancellation. Data associated with your account (reports, uploaded files, credits) is governed by Quetext’s terms of service and privacy policy; if you need to retain records, save them before your access ends.
Will I get a refund?
Quetext’s published policy states that cancelling a subscription does not trigger refunds for prior charges; users retain access until the end of the paid period but are not reimbursed for amounts already billed. There is no clear public reference in Quetext’s terms or help pages to a 14‑day statutory right of cancellation specific to Canadian consumer protection, and Quetext’s terms indicate no general refund on cancellation. If you believe you were billed in error or have exceptional circumstances, contact Quetext support promptly and retain billing records; refunds may be considered case-by-case but are not the stated default.
Quetext plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Free | US$0/month (≈ C$0.00) | Monthly | Deep Search Plagiarism Checker (up to 500 words), AI Content Detector (up to 2000 words), Website Citation Generator, Citation Assistant |
| Essential (Individuals) | Starting from US$13.99/month (≈ C$18.50) | Monthly (or yearly at 40% off) | Plagiarism Checker, AI Content Detector, 100,000 words/month, bulk uploads, grammar & spell check, cloud uploads; includes free features |
| Professional (Teams & Schools) | Starting from US$29.98/month (≈ C$39.70) | Monthly (or yearly at 45% off) | Everything in Essential; starting at 200,000 words, bulk upload up to 100 files, team features |
Official pricing is published in USD only; approximate CAD conversions above use an estimated USD→CAD rate. For exact CAD charges, check the checkout page or your platform (Apple App Store / Google Play) at purchase time.
Your consumer rights in Canada
Canadian consumer-protection rules require clear disclosure of cancellation and refund terms for digital goods and services. Relevant federal and provincial laws (and privacy rules such as PIPEDA) mean businesses should make return, cancellation and billing policies available and transparent. Quetext’s public materials do not expressly reference a 14‑day statutory cancellation right applicable in some jurisdictions, and its stated no-refund-on-cancellation policy may limit remedies available to Canadian consumers. If you believe a business has engaged in unfair practices or failed to disclose terms, you may contact your provincial consumer protection office or seek advice from a consumer rights organization to understand specific options in your province (for example Quebec has stronger statutory protections). Keep copies of terms, receipts and correspondence if you pursue a complaint.
Customer experiences
Reviews are mixed. Many users praise Quetext for fast, accurate checks and responsive support, noting the tool’s effectiveness and ease of use (Trustpilot, GetApp). Negative reports focus on billing and cancellation problems: some customers describe difficulty cancelling, unexpected or duplicate charges, and denial of refunds even shortly after signup. Independent reviews also note issues such as delayed support responses, expiring unused credits, limits in the free tier, and occasional false positives/negatives in detection (PostUnreel, Trustpilot).
Documentation checklist
- Account email and username, subscription receipts, billing statements, screenshots of cancellation confirmation or error messages, dates of charges, and any correspondence with Quetext support (save copies).
Common mistakes
Users commonly assume cancelling will automatically generate a refund; Quetext’s stated policy is not to refund prior charges. Some subscribers forget to cancel through the platform they used to purchase (for example cancelling on the website when the subscription was managed through Apple or Google), which can leave the subscription active. Others do not save cancellation confirmations or transaction records, making disputes harder to resolve. Billing issues such as duplicate charges or upgrades may create confusion - if you see unexpected charges, act quickly to gather documentation and contact support and, if necessary, your payment provider.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web (Quetext dashboard) | No refund for prior charges per Quetext terms; access continues until period end. | Usually straightforward, but some users report difficulties or confusion in practice. |
| Apple App Store (iOS) | Quetext provides no specific refund policy for App Store purchases; refunds are subject to Apple’s policies. | Cancellation handled via Apple’s subscription settings; Quetext has no published platform-specific steps. |
| Google Play (Android) | Quetext provides no specific refund policy for Google Play purchases; refunds are subject to Google’s policies. | Cancellation handled via Google Play subscriptions; Quetext has no published platform-specific steps. |
After cancelling
After you cancel, keep your cancellation confirmation and monitor your card or payment method for further charges. If you don’t see confirmation, re-check Account → Billing in the dashboard and save screenshots. For support and policy details, use Quetext’s help article on cancelling: How to cancel the subscription, and review the Terms of Service: Quetext Terms of Service. If billing problems persist, contact your payment provider or dispute the charge through Apple/Google if the purchase was made through those app stores. For formal or legal notices, consider sending correspondence by tracked/certified mail to Quetext’s registered address and retain proof of delivery.
Address
Quetext Software LLC, Attn: General Counsel, 251 Little Falls Dr., Wilmington, DE 19808, United States