
Cancellation service N°1 in Canada

Contract number:
To the attention of:
Cancellation Department – Readai
Readai
Readai
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Readai service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
15/01/2026
Cancellation Readai: Easy Method
What is Readai
Readai is an online service platform that offers subscription-based access to its tools and content. It operates through a web interface and, where applicable, mobile app stores and third-party payment processors.
Readai’s exact corporate address could not be located; the service appears to rely on in-app, online account, and support-channel interactions rather than postal correspondence.
How to cancel Readai
- Sign in to your Readai account and look for an Account, Billing, Subscription, or Settings area and follow the “Cancel subscription” or “Turn off auto‑renew” option. Save any confirmation or screenshots.
- If you subscribed through Apple (App Store) or Google Play, cancel the subscription in your device’s subscription management (App Store > Subscriptions or Google Play > Subscriptions). Cancelling in Readai’s website does not always stop an app‑store subscription.
- Check Readai’s help or support pages for a cancellation guide and follow the platform’s recommended steps (chat, in‑app flow, or web form) if available.
- If no in‑app option exists, contact Readai support via the platform’s listed support email or live chat and request cancellation; include account email, order ID and date of purchase. Keep copies of messages.
- If you cannot reach Readai or the charge persists, contact your payment provider (credit card issuer or payment processor) to dispute or request a stop to recurring charges; inform them you attempted to cancel through Readai’s channels.
What happens when you cancel
When you cancel a Readai subscription, access typically continues until the end of the current billing period unless the platform states otherwise. After that date you will usually lose access to premium features tied to the subscription.
Readai’s retention and deletion of your account data depend on its privacy policy. Many services retain account information for a period to allow reactivation or to comply with legal requirements; if you want full deletion, request data removal explicitly and save any content you need beforehand.
Will I get a refund?
Refunds for Readai are determined by the company’s stated refund policy and by how you purchased the subscription. Many digital subscriptions are non‑refundable after use, but exceptions often include unauthorized charges, billing errors, or specific trial period rules. If you bought through an app store, Apple or Google’s refund processes and timelines also apply.
In Canada, certain consumer protections may require refunds or corrections in cases of misleading representations or failure to provide a service as described; however, refunds are not automatic for routine cancellations. If a refund is refused and you believe you are entitled to one, you can escalate to your payment provider or a provincial consumer protection office.
Readai plans and pricing
| Plan | Price | Billing interval | Trial |
|---|---|---|---|
| Free | Varies | Varies | Varies |
| Basic | Varies | Varies | Varies |
| Pro | Varies | Varies | Varies |
| Enterprise | Varies | Varies | Varies |
Your consumer rights in Canada
Canadian consumer protection is primarily governed at the provincial level, so rights can differ by province. Generally, sellers must not use deceptive practices and should disclose key contract terms such as automatic renewals, cancellation procedures, and any fees. If a digital service is significantly different from what was promised, provincial consumer protection offices can assist.
You also have the option to raise disputes with your payment provider for unauthorized or recurring charges and to file complaints with provincial consumer protection authorities or the Competition Bureau if you suspect unfair business practices. These routes may lead to refunds or enforcement actions depending on the situation.
Customer experiences
User reports about cancelling services like Readai tend to vary. Some customers describe a straightforward process through account settings or app‑store subscription management, while others report delays in support replies or confusion when they cancel on the website but remain billed via the app store.
Refund experiences are mixed: quick refunds occur when the company clearly documents a mistake or when app‑store policies apply; where terms are ambiguous, users sometimes need to escalate to their bank or a consumer protection office.
Documentation checklist
- Account email and username
- Order or subscription ID and purchase date
- Payment method (last four digits of card, Apple ID, Google account)
- Screenshots of subscription status, cancellation screens, and support correspondence
- Any trial offer terms or promotional codes used
Common mistakes
Users often assume that deleting the app or removing payment details from a device cancels the subscription; in many cases it does not. For example, cancelling the app but leaving the App Store or Google Play subscription active will result in continued billing.
Another frequent mistake is cancelling only on the website when the subscription was purchased through an app store; the store’s subscription control must be used in that case. Lastly, not saving confirmation receipts or screenshots can make disputes harder to prove if billing continues after cancellation attempts.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Readai account settings | Varies | Low |
| App Store (Apple) | Varies | Low |
| Google Play | Varies | Low |
| Email or live chat support | Varies | Medium |
| Bank or card chargeback | Possible (case-by-case) | High |
After cancelling
After you cancel, keep copies of all confirmation messages and check that billing stops on the next statement. If access ends immediately and you need data, download or export it before cancellation or request account export from support. If charges continue, contact the payment provider and provide the documentation checklist items.
For additional help and to check official guidance, consult Readai’s support pages or these resources: Government of Canada - Consumer Information, Competition Bureau Canada, Apple - Cancel subscriptions, Google Play - Cancel subscriptions.
Address
Address: Readai, unspecified location. No validated postal address for Readai in Canada or elsewhere could be located. If you require postal contact, check the Readai website or account pages for any updated contact information; otherwise use the platform’s in‑app support or the payment provider routes described above.