Cancellation service #1 in United States
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Reelshort service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancellation Reelshort: Easy Method
What is Reelshort
Reelshort is a short‑video/subscription app published by Crazy Maple Studio that offers access to episodic short content, either through recurring subscriptions (weekly or annual) or one‑time coin purchases to unlock episodes. The service is available on iOS, Android and via a web account managed through Crazy Maple Studio.
How to cancel Reelshort
- iOS (App Store): Cancel at least 24 hours before the next renewal. On your iPhone or iPad go to Settings → •iTunes & App Store → Apple ID → View Apple ID → Subscriptions → ReelShort. The weekly subscription is billed weekly; make sure to cancel before the renewal window.
- Android (Google Play): Manage subscriptions in the Google Play app. Open Google Play → Menu → Subscriptions and look for ReelShort to cancel. Google Play handles recurring billing; if you don’t see explicit steps in the app, use Google Play’s Subscriptions settings.
- Web (app account with Crazy Maple Studio): Log into your app account on the Reelshort web interface, go to the VIP or Subscription page and follow the Subscription Management instructions. According to Crazy Maple Studio, web cancellations are effective immediately and you must cancel before the billing date to avoid the next charge.
What happens when you cancel
Cancelling prevents future recurring charges. For purchases billed through Apple or Google, cancelling the subscription typically stops the next renewal; many platform subscriptions continue to work until the end of the paid period, but behavior can vary by platform - check your platform’s subscription detail. Crazy Maple Studio’s web cancellations are described as effective immediately, which may end access right away. Your account data and purchase history generally remain with the provider unless their policies state otherwise.
Will I get a refund?
Crazy Maple Studio’s Terms of Use state that payments for subscriptions and virtual currency/virtual goods are final and non‑refundable. That policy disclaims refunds for used or unused services except where specifically allowed. If you purchased through Apple or Google, you can also request a refund through Apple or Google’s refund processes (these platform decisions are separate from Crazy Maple Studio’s policy). If you believe a charge is unauthorized or the vendor has violated consumer law, you can dispute the charge with your payment provider or contact provincial authorities - statutory rights may apply in Canada despite the terms.
Reelshort plans and pricing
| Plan | Price (approx.) | Period | Features |
|---|---|---|---|
| Weekly All‑Access Subscription | C$ approximately 27 - 28 per week | Weekly | Unlimited access to full library |
| Annual Subscription | C$ approximately 270 - 280 per year | Annual | Unlimited access all year |
| Coin Pack - 500 coins | C$ approximately 7.50 | One‑time | Buy coins to unlock episodes |
| Coin Pack - 1000 coins | C$ approximately 15 | One‑time | Buy coins to unlock episodes |
| Coin Pack - 1500 coins | C$ approximately 22 | One‑time | Buy coins to unlock episodes |
| Coin Pack - 2500 coins | C$ approximately 36 | One‑time | Buy coins to unlock episodes |
Your consumer rights in Canada
Canadian consumer protection laws require clear disclosure of recurring charges and can provide remedies if terms are misleading or unconscionable. Provincial rules differ (for example on cooling‑off periods and unsolicited services), and some statutory rights cannot be waived by contract. Although Crazy Maple Studio’s published Terms disclaim refunds, those terms do not necessarily override statutory protections. If you believe the company misrepresented charges or made cancellation difficult, you may file a complaint with your provincial consumer protection office, contact your payment card issuer to dispute charges, or seek advice from consumer‑protection resources.
Customer experiences
Reviews are mixed. Some Canadian users report they enjoy Reelshort content and find the service entertaining. However, multiple reviews and complaint sites record issues including unexpected recurring charges, perceived deceptive billing practices, virtual goods or coins not delivered, and slow or ineffective customer support. These negative reports are frequent enough that affected users often escalate to platform refunds, bank disputes, or consumer agencies.
Documentation checklist
- Account screenshots showing subscription status and cancellation pages
- Purchase receipts or App Store / Google Play transaction emails
- Dates and amounts of charges from your bank or card statements
- Any correspondence with customer support (timestamps and text)
- Screenshots or copies of the app’s subscription terms or Crazy Maple Studio Terms of Use
Common mistakes
People commonly assume uninstalling the app cancels the subscription - this does not stop platform billing and can lead to unexpected charges. Another frequent error is cancelling on the web but not verifying the cancellation in the payment platform (or vice versa), leaving the subscription active. Many expect automatic refunds after cancelling; because Crazy Maple Studio’s Terms disclaim refunds, relying on that expectation can cause disappointment. Always check the subscription status in the App Store, Google Play, or your web account after cancelling and keep evidence of cancellation.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| iOS (App Store) | Company policy: no refunds; you can request a refund from Apple via Apple’s report a problem | Low to Medium - cancellation steps documented in Settings; platform support available |
| Android (Google Play) | Company policy: no refunds; you can request a refund from Google Play via Google Play refund help | Medium - cancellation normally via Google Play subscriptions; Reelshort’s own documentation is less explicit |
| Web (Crazy Maple Studio account) | Company policy: no refunds; web cancellations are reportedly effective immediately per terms (refunds handled by Crazy Maple Studio and rare) | Medium - cancellation is through the account VIP/subscription page; immediate effect means timing matters |
After cancelling
After you cancel, verify the subscription status in the platform where you purchased (App Store, Google Play, or your web account) and keep screenshots or confirmation emails. If you were charged after cancelling, first request a refund through the platform’s refund process: Apple report a problem and Google Play refunds. If the app developer won’t refund and you believe your consumer rights were violated, consider contacting your card issuer to dispute the charge and file a complaint with provincial consumer protection authorities or consult the Government of Canada consumer pages: Canada - Consumer Protection. Keep all documentation until the issue is resolved.
Address
Crazy Maple Studio, Inc., 1277 Borregas Ave, Suite C, Sunnyvale, CA 94089, United States. If you choose to send a cancellation or correspondence by post, consider using registered mail (for example, raccomandata A/R) so you have proof of delivery.